Senior Officer: External Moderation at Services Seta

Description

Conduct External Moderation Site Visits

• Plan and coordinate external moderation site visits (physical or virtual) in line with the approved schedule and organisational requirements

Conduct on-site/virtual external moderation of learner Portfolios of Evidence (PoEs):

• Full Qualifications: Moderate up to 10 learners per day
• Skills Programmes: Moderate up to 25 learners per day
• Verify learner achievements against unit standards and qualification requirements
• Verify assessment and internal moderation processes implemented by the SDP
• Verify compliance with QCTO and SETA quality assurance standards
• Compile and submit External Moderation (EM) Reports
• Record findings, observations, and recommendations
• Provide structured feedback to the SDP following the site visit
• Verify if outcomes are compliant to grant endorsement for certification processingand confirm accuracy and completeness of learner results
• Communicate non-compliant findings to the SDP during or after the site visit
• Require submission of a remedial action plan within agreed timelines
• Assess and verify Moderator comments and evidence on-site of new external moderation findings
• Engage with the Moderator and SDP for clarification where required
• Verify implementation of corrective actions against the approved remedial action plan
• Confirm resolution of previous findings and update EM report accordingly
• Engage SDPs, Moderators, and relevant stakeholders to discuss, resolve, and close findings identified during site visits

Provide on-site mentoring and guidance:

• Support SDPs in improving assessment and moderation practices
• Coach External Moderation Officers during joint visits
• Ensure adherence to policies, procedures, and quality standards
• Promote consistency and integrity in moderation practices

Achievement of Work Plans

• Execute work plans and drive the evidence collection in real time
• Produce reports against the implementation of work plans
• Respond to audit findings with complete evidence, on time
• Implement documented data management practices
• Comply to policies and procedures in the unit
• Record, file, and ensure the availability of information

 Requirements

• National Senior Certificate or equivalent, at a minimum NQF Level 4
• Relevant NQF Level 6 qualification in Human Resource Management, Office Administration, or related field is required
• An Assessor and Moderator certificate is required
• 3-5 years’ experience in the education, training and development sector, of which 1-3 years must be at an Officer Level