Senior Operations Manager at Aramex South Africa

Key Responsibilities

•  Manage the operational excellence of between 3-5 branches.
•  Deliver sustainable cost benefits to the business.
•  Develop and mentor your direct reports.
•  Leadership
•  Ensure that all operational aspects are managed in accordance with company requirements
•  Manage and deliver projects within time and budget when required.
•  Interact with Sales and create a pro-active working relationship to enable us to deliver world class service.
•  Manage the operations and any other tasks required to meet company requirements
•  Implement and meet agreed KPI’s.
•  Develop a culture of pride and excellence in your area of responsibility.
•  Ensure that agent SLA’s are met and enforced.
•  Manage all assets under your control correctly.
•  Required to deliver results with minimum supervision.
•  Innovate

Minimum Requirements

•  5-10 years’ experience in the logistics industry.
•  Proven track record of being able to deliver results.
•  Proven leadership skills.
•  Exceptional people skills.
•  Ability to work under pressure and meet deadlines.
•  Understanding of a P+L statement
•  Ability to deliver operational excellence
•  Good communication skills.
•  Project management an advantage
•  Exposure or knowledge of 6 Sigma/Lean management an advantage.
•  Minimum of matric but related degree/diploma preferred.

KEY RESPONSIBILITY REQUIREMENTS
COMPETENCIES:

•  Integrity
•  Problem Solving
•  Planning and organising
•  Build and maintain relationships
•  Customer Centricity
•  Strong business acumen

SKILLS

•  Customer Focus
•  Problem solving
•  Multi-Tasking
•  Teamwork
•  Quick Decision making
•  Tech Savvy