Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
Read more about this company
Senior Professional Officer - IQMS (Re-Advertisement)
A relevant tertiary qualification (degree or BTech) with specialisation in OHS, Quality Management Systems, Business Improvement.
Registration within the practice of OHS will be an advantage.
Five (5) to eight (8) years’ relevant experience with implementing and maintaining a SHRQ system.
Experience within the field of water and sanitation operations, construction and technical aspects will serve as an advantage.
Computer literacy in MS Office, especially Excel and PowerPoint.
Physically fit and able-bodied.
Key Performance Areas
Promote and manage an effective integrated quality management system (SHREQ) programme and its continual improvement across the Branch.
Provide an advisory and active support in ensuring compliance with OHS Act and Regulations and other statutory requirements.
Represent the Branch in Departmental/ Directorate meetings and where required, present on behalf of the Branch.
Manage and coordinate all requirements in terms of OHS compliance (i.e. Risk Management, PPE requirements, legislative reporting etc.).
Analysis and evaluation of business processes and systems to identify areas for improvement and propose solutions.
Facilitate the determination of SHRQ objectives, performance measures and IQMS Systemic procedures are established and maintained.
Facilitate the development, review and monitoring of internal Departmental/ Directorate SLAs.
Monitor that customer perception and satisfaction surveys are conducted and the results are used as input to improve the services provided by the branch.
Analyse and compile reports in respect of customer and stakeholders, with recommendations for improvement.
Perform and participate in internal assessments/ audits relating to ISO 9001 (and various standards), OHS, governance/ compliance audits.
Manage the corrective action register and conduct (and where required, facilitate) root cause analysis sessions with responsible stakeholders.
Represent the Branch as the risk coordinator and support with enhancing risk awareness and where risk-related guidance and information can be obtained.
Prepare advanced processes and where required, detailed work instructions/ job hazard analysis.
Contract and project management of professional services relating to continual improvement initiatives and OHS-related services.
Manage the performance and productivity levels of reporting staff.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail