Senior Project Manager – Campaign Delivery at Collinson

Purpose of the job

• We’re looking for a proactive and detail-driven Senior Project Manager to join our Cape Town-based Enablement team, working in lockstep with the Campaign Manager and reporting into the broader Channel Marketing function.
• This role ensures the smooth, structured flow of all campaign and communications work, acting as the operational nucleus between internal teams, delivery stakeholders, and external partners.
• You’ll be responsible for managing incoming campaign and communications requests, maintaining a rolling 120-day view, and ensuring timely, resource-aware execution.
• You’ll also work closely with an external agency supporting migration and registration, keeping them aligned, accountable, and delivering to plan—while partnering with internal BAU teams to ensure business-as-usual and transformation workstreams stay connected and coordinated.
• To manage and optimise the workflow of all marketing and communication campaign activity across Channel Marketing—ensuring requests are well-briefed, timelines are realistic, resources are aligned, and delivery is efficient.
• This includes managing external agency partners, supporting internal coordination, and providing visibility and reporting across delivery performance.

Key Responsibilities

Workflow & Campaign Traffic Management

• Manage the central intake and triage of campaign and comms requests from across Consumer, Client, Partner, and internal teams.
• Maintain a rolling 120-day calendar, ensuring prioritisation and scheduling is clear and transparent.
• Track progress, assign tasks, and manage delivery timelines using Jira, ensuring dependencies are visible and risks are flagged early.

Collaboration with external agencies

• Act as the day-to-day delivery lead for external agency partners supporting campaign migration and registration activities.
• Keep agencies on track, aligned to timelines, and accountable to deliverables and quality standards.
• Ensure agency outputs are integrated into the wider delivery schedule and processes.

Internal Coordination with BAU Teams

• Partner closely with internal BAU teams to align resource plans, prioritise incoming work, and ensure balance between day-to-day and change projects.
• Flag any conflicts, resourcing constraints, or misaligned priorities early and constructively.

Planning and process Governance

• Use Aha! for intake and brief tracking; coordinate resource assignment and dependencies in Jira.
• Maintain all delivery processes, workflow guides, and campaign documentation in Confluence.
• Partner with the Head of Marketing Operations and Campaign Manager to review delivery against the past 120 days and plan the next 120.

Continuous Improvement

• Identify opportunities to improve brief intake, approval workflows, and delivery tracking.
• Bring clarity and simplicity to complex delivery models involving multiple stakeholders and systems.

Key Skills and Experience

• Traffic, project, or operations management experience in a marketing, digital, or comms environment
• Strong working knowledge of Jira, Aha!, and Confluence
• Experience coordinating with external agencies and ensuring performance accountability
• Skilled in aligning and supporting BAU and transformation teams simultaneously
• Excellent stakeholder management and organisational skills
• Comfortable leading workflow reviews and resourcing conversations with senior stakeholders

Mindset

• Structured, clear, and tenacious—you bring order to complexity
• Confident holding others accountable with professionalism and clarity
• Collaborative, curious, and always asking: how can we do this better?
• Calm under pressure, focused on solutions, and respectful of people’s time and contributions