Available Jobs at Collinson

Purpose of the job

• We are seeking a passionate and creative Full-Time Copywriter with a background in digital marketing, blogs, newsletters, and website content.
• The ideal candidate will have 5+ years of professional experience and a proven ability to craft compelling content that resonates with target audiences and drives engagement.
• Experience in SEO copywriting is advantageous, as is a solid understanding of travel-related platforms, trends and experiences.

Key Responsibilities:

• Create high-quality written content for digital platforms, including blogs, newsletters, and website copy, that resonates with the target audience and supports The Collinson Group’s brand messaging.
• Create content tailored for various demographics and psychographics, ensuring a personalized approach for different customer personas.
• Write clear, concise, and engaging content with a focus on SEO to improve online visibility and search rankings.
• Collaborate closely with the marketing team to ensure content aligns with overarching digital strategies and business goals.
• Research and stay up to date on trends in travel, lifestyle, and digital marketing to create relevant and engaging content.
• Optimize website copy, landing pages, and blog posts for search engines to drive organic traffic.
• Contribute ideas for content topics that will engage our audience and support various marketing campaigns.
• Edit and proofread content for accuracy, clarity, and tone of voice, ensuring it aligns with brand guidelines.

Skills and Qualifications:

• 5+ years of professional copywriting experience in a digital marketing context, with a focus on travel, lifestyle, or related industries.
• Strong portfolio of written work showcasing experience in blog posts, website copy, and email newsletters.
• Solid understanding of digital marketing practices and platforms, especially in the travel and lifestyle sectors.
• Ability to write in a variety of styles and adapt to different tones of voice depending on the target audience.
• Demonstrate expertise in adapting the same core content for multiple audiences, ensuring each version speaks directly to the unique needs, preferences, and interests of each segment.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
• Familiarity with digital tools like Google Analytics, SEMrush, or other SEO software is a plus.

What We Offer:

• Competitive salary and benefits package.
• Hybrid working model (two days a week in the Cape Town office).
• Opportunity to work with a diverse and collaborative team in a dynamic and growing company.

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Purpose of the job

• We’re looking for a hands-on, high-energy Campaign Manager to join our Cape Town-based Enablement team, part of the Channel Marketing function.
• This role is perfect for someone who lives and breathes communications—someone who understands the craft, sees opportunity everywhere, and thrives on making campaigns sharper, smarter, and more effective at a global scale!
• You’ll take full ownership of outbound campaign delivery across SMS, Email, Push, In-App, and Web, collaborating with our Digital team to extend reach and impact across every customer touchpoint.
• This role requires someone who can roll up their sleeves, challenge the status quo, and demonstrate they have the experience and drive to push the organisation forward.

Key Responsibilities

Comms Leadership & Delivery

• Be the champion of outbound communications—you own delivery end-to-end, from planning and briefing to activation and performance.
• Demonstrate a deep understanding of messaging, timing, segmentation, and channel behaviour—you don’t just coordinate, you contribute to comms quality

Work across our core channels

• Email and SMS via Salesforce Marketing Cloud
• Push notifications and In-App (message centre, scenes, carousels) via Airship
• Web content campaigns in collaboration with the Digital team, delivered via Contentful
• Show clear evidence of past delivery—you’ve been in the detail, led with clarity, and delivered real results.

Campaign Strategy & Maturity

• Build structured campaign plans mapped to customer lifecycle stages and commercial goals.
• Help shift our campaigns from reactive to proactive—from one-off blasts to automated, insight-driven journeys.
• Collaborate with various stakeholders across Content, Brand, CRM and various audience marketing managers - Consumer, Client, and Partners, to tailor messaging and creative to audience needs and business requirements

Data-Led Planning & Reporting

• Use customer and performance data to guide everything from audience definition to send time and content selection.
• Own the delivery of monthly and quarterly reporting, including actionable insights and strategic recommendations.
• Identify what’s working and what’s not—and push for change where it matters.

Content Effectiveness

• Partner with the Content team to analyse campaign content performance—what messages and formats work best for which segments and channels.
• Feed findings into ongoing briefing cycles and campaign refinement processes.

Testing and Optimization

• Lead robust A/B and multivariate testing strategies to improve open rates, engagement, and conversion.
• Bring structure to test-and-learn cycles—always with a view to improving performance over time.

Tech Stack Enablement

• Use and connect our marketing tech platforms effectively:
• Salesforce Marketing Cloud – campaign delivery, journeys, personalization
• Airship – mobile messaging (push, SMS, in-app)
• Contentful – modular content and landing page updates
• Bynder – asset management and content workflow

Key Skills

Skills & Experience

• Proven campaign management experience in a channel-focused communications environment
• Strong knowledge of messaging strategy and channel behavior across:
• Email, SMS, Push, In-App (message centre, scenes, carousel), and Web
• Demonstrable success delivering insight-led campaigns at pace and scale
• Hands-on experience with key Martech tools: Salesforce Marketing Cloud, Airship, Contentful, and Bynder
• Confident producing reporting dashboards and presenting campaign performance with impact
• Comfortable coordinating with cross-functional teams and subject matter experts

Mindset

• You live and breathe communications—you understand what makes a message land
• You’re proactive, not passive—you take the lead, push things forward, and bring energy to the team
• Obsessed with detail but always mindful of impact
• Collaborative, agile, and resilient under pressure

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Purpose of the job

• We’re looking for a proactive and detail-driven Senior Project Manager to join our Cape Town-based Enablement team, working in lockstep with the Campaign Manager and reporting into the broader Channel Marketing function.
• This role ensures the smooth, structured flow of all campaign and communications work, acting as the operational nucleus between internal teams, delivery stakeholders, and external partners.
• You’ll be responsible for managing incoming campaign and communications requests, maintaining a rolling 120-day view, and ensuring timely, resource-aware execution.
• You’ll also work closely with an external agency supporting migration and registration, keeping them aligned, accountable, and delivering to plan—while partnering with internal BAU teams to ensure business-as-usual and transformation workstreams stay connected and coordinated.
• To manage and optimise the workflow of all marketing and communication campaign activity across Channel Marketing—ensuring requests are well-briefed, timelines are realistic, resources are aligned, and delivery is efficient.
• This includes managing external agency partners, supporting internal coordination, and providing visibility and reporting across delivery performance.

Key Responsibilities

Workflow & Campaign Traffic Management

• Manage the central intake and triage of campaign and comms requests from across Consumer, Client, Partner, and internal teams.
• Maintain a rolling 120-day calendar, ensuring prioritisation and scheduling is clear and transparent.
• Track progress, assign tasks, and manage delivery timelines using Jira, ensuring dependencies are visible and risks are flagged early.

Collaboration with external agencies

• Act as the day-to-day delivery lead for external agency partners supporting campaign migration and registration activities.
• Keep agencies on track, aligned to timelines, and accountable to deliverables and quality standards.
• Ensure agency outputs are integrated into the wider delivery schedule and processes.

Internal Coordination with BAU Teams

• Partner closely with internal BAU teams to align resource plans, prioritise incoming work, and ensure balance between day-to-day and change projects.
• Flag any conflicts, resourcing constraints, or misaligned priorities early and constructively.

Planning and process Governance

• Use Aha! for intake and brief tracking; coordinate resource assignment and dependencies in Jira.
• Maintain all delivery processes, workflow guides, and campaign documentation in Confluence.
• Partner with the Head of Marketing Operations and Campaign Manager to review delivery against the past 120 days and plan the next 120.

Continuous Improvement

• Identify opportunities to improve brief intake, approval workflows, and delivery tracking.
• Bring clarity and simplicity to complex delivery models involving multiple stakeholders and systems.

Key Skills and Experience

• Traffic, project, or operations management experience in a marketing, digital, or comms environment
• Strong working knowledge of Jira, Aha!, and Confluence
• Experience coordinating with external agencies and ensuring performance accountability
• Skilled in aligning and supporting BAU and transformation teams simultaneously
• Excellent stakeholder management and organisational skills
• Comfortable leading workflow reviews and resourcing conversations with senior stakeholders

Mindset

• Structured, clear, and tenacious—you bring order to complexity
• Confident holding others accountable with professionalism and clarity
• Collaborative, curious, and always asking: how can we do this better?
• Calm under pressure, focused on solutions, and respectful of people’s time and contributions

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Purpose of the job

• We’re looking for a proactive and detail-oriented Campaign Executive to join our growing Enablement team within Channel Marketing.
• This role is ideal for someone early in their marketing career who is eager to develop hands-on experience delivering high-quality digital campaigns across multiple communication channels.
• As a Campaign Executive, you’ll work alongside Campaign Managers to help build, test, and launch outbound marketing communications across Email, SMS, Push, and In-App.
• You'll support campaign setup, proofing, reporting, and content coordination, helping ensure campaigns are executed accurately, on time, and on brand.
• This is a great opportunity to build a career in digital marketing and gain exposure to platforms like Salesforce Marketing Cloud, Airship, and Contentful, while learning from experienced marketers in a collaborative and fast-paced environment.
• This role is part of the Channel Marketing Enablement Team, responsible for delivering communications that engage millions of customers globally.
• You'll help ensure that every message we send — whether it's a product update, onboarding journey, or exclusive offer — is timely, targeted, and effective

Key Responsibilities

• Support the creation and delivery of multi-channel marketing campaigns, including email, push notifications, SMS, and in-app communications.
• Assist with setting up and testing campaigns within Salesforce Marketing Cloud and Airship.
• Coordinate campaign content and assets with the Content, Design, and Brand teams.
• Conduct quality assurance checks to ensure campaign accuracy and compliance.
• Contribute to performance reporting and basic data analysis using dashboards and templates.
• Help manage campaign calendars and timelines in alignment with the Enablement team’s 120-day planning cycle.
• Maintain campaign documentation and support continuous process improvement.

Key Skills

• 1–2 years' experience in a marketing, communications, or campaign support role (internship or full-time).
• A strong interest in digital communications and marketing technology.
• Great attention to detail and pride in producing accurate, high-quality work.
• Comfortable working with campaign tools, basic data reporting, and content management systems.
• Excellent written and verbal communication skills.
• A proactive attitude, eager to learn, take feedback, and grow your capabilities.
• Experience with platforms like Salesforce Marketing Cloud, Airship, or Contentful is a bonus — but not essential.

Tools You’ll Use:

• Salesforce Marketing Cloud (SFMC)
• Airship (for mobile push)
• Contentful (CMS)
• Bynder (content workflow and asset management)
• Jira / Confluence / Aha! (project management and collaboration tools)

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The Role

• As a Senior DevOps Engineer, you’ll be a key figure within our DevOps team, designing and building a robust, scalable, and reliable 0-downtime platform.
• You’ll be hands-on every day - architecting and implementing AWS infrastructure as code, taking ownership of CI/CD pipelines, and solving complex challenges.
• Your expertise will help shape our approach to automation, observability, and reliability, and you’ll be part of the go-to references for DevOps best practices within the team.
• This is a great opportunity to work with a forward-thinking team, and the freedom to approach problems with fresh thinking, embedding AI and automation and helping shape our cloud-native journey.
• If you’re passionate about automation, cloud infrastructure, and delivering high-quality production-grade platforms, this role offers the chance to make a real impact.

Key Responsibilities

• Hands-On Development - Design, implement, and optimise AWS infrastructure through Infrastructure as Code, ensuring environments are robust, scalable and cost-effective.
• Automation & CI/CD - Be an authority on CI/CD pipelines to automate fast, secure and seamless deployments, with a strong emphasis on improving developer experience to automate routine tasks and improve operational efficiency.
• Platform Reliability - Ensure high availability, scalability, and resilience of our platform, leveraging managed services and utilising the AWS shared responsibility model to clearly define and manage the division of responsibilities for security, compliance, and maintenance. Participate in Disaster Recovery testing to ensure platform resilience and business continuity
• Monitoring & Observability - Take ownership of proactive observability using DataDog and other tools to monitor system health, performance, and security, making sure we can see and fix issues before they impact users
• Cloud Security & Best Practices - Apply cloud and security best practices, including patching and secure configuration of networking, encryption (at rest and in transit), secrets and identity/access management.
• Collaboration - Work closely with development, testing, and security teams to support application delivery and platform improvements.
• Continuous Improvement - Contribute ideas and solutions to evolve our DevOps processes, platform reliability, and developer experience.
• Provide mentorship to less experienced engineers
• AI & Future Tech - We want to push the boundaries of AI-driven development - if you have ideas on how to embed AI into our DevOps processes, you’ll have the space to explore them.

Your Experience

• Tech stack - We use Terraform, Terragrunt, Ansible, Helm, Python, Bash, AWS (EKS, Lambda, EC2, RDS/Aurora), Linux OS & Github Actions.
• You’re comfortable with all of these and are an expert with Terraform and IaC principles, CI/CD and a multi-region AWS ecosystem.
• Strong experience with AWS Networking (VPC, Subnets, Security Groups, API Gateway, Load Balancing, WAF, NAT & Transit gateways, Network Firewall), and Cloud configuration (Secrets Manager, IAM, KMS, SCPs)
• Proven experience running a production-grade Kubernetes platform, utilising ArgoCD, Isitio & Deployment strategies (blue/green & canary)
• Familiarity with Cloud Security services such as Security Hub, Guard Duty, Inspector and vulnerability management/patching.
• Knowledge of security tooling (SIEM/SOC, Crowdstrike & Rapid7) and compliance frameworks such as CIS Benchmarks, OWASP & PCI DSS (v4) is advantageous
• Familiarity with Disaster Recovery and Resilience Strategies - Experience with automated AWS backup solutions and disaster recovery tools such as FIS.
• Observability Mindset - You believe in measuring everything.
• You’ve worked with DataDog (or similar) to ensure teams have visibility into platform health and security.
• Experience with embedding AI into DevOps processes is advantageous