Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
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Job Description
- Performs routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholders
- Deal effectively with telephone calls, queries, messages and receive and direct internal and external clients/visitors appropriately
- Organise & maintain diaries and ensure that appointments are communicated and confirmed with relevant internal and external parties
- Attend to meetings, interviews and divisions’ administrative requirements, such as preparation of reports; documents; presentations; venues, refreshments, access authorisations and equipment requirements
- Provide general secretarial/administrative support to the Executive/s.
- Attend to general secretarial/administrative duties for the division, such as sorting of incoming mail; ordering and managing stationery, refreshments, cartridges, business cards and stamps; distributing monthly pay-slips, quarterly publications (i.e. Outlook magazine); managing departmental keys; and any other appropriate secretarial/administrative function as required
- Arrange travel and accommodation efficiently
- Arrange payments of invoices and maintain records and monitor the relevant budgets in this regard
- Manage relevant registers, such as asset registers, 3G access and allocation list, internal contact list
- Assist with the on-boarding of new employees by arranging computer access, telephone access, parking, working station/office, stationery for new staff; and schedule meetings with relevant stakeholders as part of their orientation
- Collaborate and work closely together with others thereby leveraging constructive team dynamics and innovation
- Be aware of capacity building initiatives (i.e. development programmes, training, mentorship, coaching etc.)
- Align own behaviour with the organisation culture and values
- Achieve own performance objectives
- Actively participate in own professional development and career path.
- Provide customer services in line with quality and performance standards
- Build positive customer relations and solve or escalate customer queries and complaints
- Gather feedback on customer satisfaction and report to the relevant party
- Proactively suggest improvements in customer service and relations where applicable.
- Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
- Adhere to specified standards, policies, practices and procedures.
- Identify and recommend areas / ways to improve processes.
- Matric
- Certificate in Secretarial
- 5 years’ experience in field of secretarial work
- Computer Literacy essential
Skills
- Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review
Competencies
- Directs Work
- Drives Results
- Ensures Accountability
- Manages Complexity
- Optimizes Work Processes
- Plans and Aligns
- Tech Savvy
Education
- NQF Level 3 & NQF Level 2 - Below school leaving
Closing Date
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Job Description
- The purpose of the Risk Analyst role is to establish and maintain mechanisms and systems of internal control to assist in meeting governance and risk management obligations and to promote and sustain a sound risk culture.
- This includes ensuring risk management implications are integrated into material strategic, financial, and operational decisions.
Responsibilities
- Risk Management strategy, frameworks, policies, and process implementation
- Assist management in the design, development, and implementation of risk management frameworks to enable an effective risk and control environment.
- Develop and maintain the risk management processes that sets out the key structure for risk management from planning to reporting.
- Communicate key aspects of the risk management policies or charters and manuals to key stakeholders
- Develop or review, advise and create awareness of role and responsibility descriptions
- Advise management on risk management frameworks
- Risk management/assurance plan development processes
- Develop risk management/assurance plans in accordance with accepted standards and practices to ensure sufficient coverage of critical business unit processes
- Conduct an environmental scan and incorporate findings (maturity, drivers, culture, audit profile) in the risk management plan
- Provide input for the prioritisation of the development of risk management plans
- Facilitate and/ or effect the periodic review and update of risk management plans
- Communicate and agree with key stakeholder’s role players - roles and responsibilities, assessment process, reporting purposes and timing
- Risk profile development and maintenance processes
- Identify and evaluate any key internal and external influencing factors that may shape the risk profile including emerging risks
- Identify, categorise, assess, and prioritise the applicable risks that could potentially impact the organisation.
- Coordinate the performance of root cause analysis to ensure that agreed actions are sufficient to fully mitigate the risks
- Facilitate the implementation of controls documented (risk treatment) in the risk management plans
- Communicate the risk profile to relevant stakeholders
- Facilitate periodic review of the risk register/profile
- Assist in the design, development and delivery of governance and risk awareness and training interventions
- Monitor, review and improve risk management activities and processes
- Develop and present a risk management monitoring plan to management and governance stakeholders for approval
- Implement appropriate monitoring methodologies
- Define risk management stakeholder roles and responsibilities in business relating to risk monitoring activities
- Provide risk management monitoring advisory services within the business
- Perform risk control self-assessments (RCSA) for the business unit to validate the effectiveness of controls within the business unit.
- Monitor the implementation of remedial actions in place to mitigate control deficiencies identified within the organisation
- Monitoring operations to ensure that they meet standards operating procedures
- Recommending adjustments to the processes, through testing of the processes
- Assist in the overall improvement of the control environment through risk assurance activities in alignment with the enterprise risk methodology, governance, and objectives delivery
- Risk management reporting processes
- Determine the governance requirements relating to risk reporting
- Determine the risk reporting requirements to stakeholders in line with the enterprise risk methodology and other organisation requirements
- Implement and maintain a risk reporting process
- Maintain and update all the relevant risk information (risk descriptions, management actions due dates and controls) on the risk management system in line with the enterprise risk management methodology
- Use business knowledge to develop and compile high quality reports with observations which are insightful, highlight key point and are in the appropriate format
Stakeholder engagements
- Coordinate communication channels and liaison with business unit stakeholders and assurance stakeholders e.g., second line stakeholders
- Improve overall effectiveness of the risk and compliance function objectives by ensuring increased collaboration between all team members and business stakeholders.
- Draft procedures to address the management of the relationship with risk management stakeholders (internal and external)
- Implement processes to manage relationships with business unit stakeholders and assurance stakeholders.
- Present effectively at stakeholder meetings and Risk forums by sharing knowledge and information, including methodology, standards, changes, and new developments, with business stakeholders on an ongoing basis.
- Experience, knowledge and skills required:
Qualifications
- Risk Management or Auditing Degree
- Postgraduate Diploma/ Honours degree in Risk Management or related field (advantage)
- Member of the Institute of Risk Management South Africa (IRMSA) (advantage)
- 1 - 3 years relevant experience in a risk management role, in a financial institution and ideally in Non-life Insurance, coupled with operational non-life insurance experience
Technical Skills & Knowledge
- In depth knowledge and understanding of risk management processes, policies, guidelines, assessments, and legislations
- Understanding of the overall dynamics of the insurance and financial services industries
- Report writing and presentation skills
- Proficient in Microsoft products and CURA system
- Service and delivery orientated
- Attention to detail
- Analytical thinking
- Professional attitude and approach
- Strong client orientation
- Teamwork
Skills
- Business Risks, Risk Awareness, Risk Management, Risk Monitoring, Risk Reporting
Competencies
- Business Insight
- Communicates Effectively
- Courage
- Ensures Accountability
- Financial Acumen
- Instills Trust
- Manages Complexity
- Optimizes Work Processes
Education
- Bachelor of Commerce (BCom): Risk Management (Required)
Closing Date
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Skills
- Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Evaluating Information, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Manages Complexity
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
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Job Description
- This role is individually accountable for turning data into actionable insights. The incumbent is relentlessly curious and uses advanced analytical skills, tools and platforms to extract and present data as information and create analytical solutions that are interactive and easy to understand.
- Collect, analyse, report, and interpret data for use in the development of business strategies and tactics and in subsequent appraisal of results.
Responsibilities
Data Analysis
- Meets with internal clients, understands their business requirements, analyses data support requirements and directs data analysis and reporting.
- Develops business reports to support ad-hoc and regular business requirements
- Responsible for creating end to end solutions which includes problem definition, data acquisition, data exploration and visualization
- Performs data quality checks and validates results
- Liaises with data delivery teams.
- Presents final results to stakeholders.
- Provides a technical coaching role to data analysts
- Coordinates data extractions and input to strategic projects where integrated data sets are required,
- Proactively seeks new knowledge in data analytics and visualisation
- Generates and tests hypotheses and provides actionable and measurable insights.
Business Requirements Identification
- Proactively collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals, in order to garner the "why" of the requirements and the benefits of such requirements.
Data Exploration & Manipulation
- Conduct research and select relevant information to enable testing, experimental adjustustment and analysis of key themes and trends using primary data sources and business intelligence tools. Coordinates data exploration and manipulation input to strategic projects where integrated data sets are required.
Advanced Analytics
- Run advanced analyses and perform model assessments, validation, and enhancement activities, using software tools and functionalities.
Performance Improvement through Business Intelligence
- Make recommendations to improve data and analytics systems and platforms, contributing to the continuous improvement and refinement of data and analytics strategy by conducting root cause analyses.
Insights and Reporting
- Prepare and coordinate the completion of various data and analytics reports. Generates and test hypotheses and provide measurable and actionable insights and presents dashboards to stakeholders in presentations.
- Builds dashboards and reports to help answer business questions
- Interprets and analyses data and presents to stakeholders in presentations or reports
Data Architecture
- Consult and educate stakeholders on methods for streamlining and standardizing data recording to ensure quality and accuracy.
Data Collection and Analysis
- Collate and analyze data using preset tools, methods, and formats. Involves working independently.
Personal Capability Building
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of relevant industry best practices, business acumen, and broadening of individual skills such as presentation, communication and visualisation through ongoing education, attending conferences, and reading specialist media.
- Meets with internal clients, understands their business requirements, analyses data support requirements and directs data analysis and reporting.
- Develops business reports to support ad-hoc and regular business requirements
- Responsible for creating end to end solutions which includes problem definition, data acquisition, data exploration and visualization
- Performs data quality checks and validates results
- Liaises with data delivery teams.
- Presents final results to stakeholders.
- Provides a technical coaching role to data analysts
- Coordinates data extractions and input to strategic projects where integrated data sets are required,
- Proactively seeks new knowledge in data analytics and visualisation
- Generates and tests hypotheses and provides actionable and measurable insights
- Builds dashboards and reports to help answer business questions
- Interprets and analyses data and presents to stakeholders in presentations or reports
- Accepts and lives the company values.
- Accountable for service delivery through own efforts.
- Collaborates effectively with others to achieve personal results.
- Individually accountable for managing own time, tasks and output quality.
- Balances own priorities with directing and coaching others
- Makes increased contributions by broadening individual skills.
Skills
- Action Planning, Application Development, Business Intelligence (BI), Business Requirements Analysis, Computer Literacy, Data Analysis, Data Analytics, Data Compilation, Data Controls, Data Management, Data Modeling, Datasets, Executing Plans, Gaps Analysis, IT Network Security, Management Reporting, Market Analysis, PL/SQL (Programming Language), Policies & Procedures, Python (Programming Language), R Statistics, SQL Databases, User Requirements Documentation
Competencies
- Action Oriented
- Business Insight
- Cultivates Innovation
- Drives Engagement
- Drives Results
- Manages Ambiguity
- Manages Complexity
- Optimizes Work Processes
Education
- NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
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Job Description
- Examines and evaluates current systems and identifies requirements. Documents interfaces between new and legacy systems. Collaborates with developers to produce new systems. Validates changes by testing programmes.
Responsibilities
Data Collection and Analysis
- Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.
Analysis of "As Is" and "To Be"
- Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Business Requirements Identification
- Collect business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
Requirements Management
- Coordinate the identification and elicitation of requirements; conduct analysis of those requirements for completion and alignment; document and manage requirements throughout the life of the project; and coordinate the verification of the end deliverable. Generally done at the level of project phases.
Application Software Road Map
- Contribute to and maintain a roadmap to facilitate application software development and ensure the development work is prioritized in line with business requirements.
Database Specifications
- Contribute to the approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.
Enterprise Infrastructure Modernization
- Participate in the development of architecture blueprints for related systems.
Horizon Scanning
- Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.
Application Software Development
- Develop existing applications and contribute to development of new applications by analyzing and identifying areas for modification and improvement. Develop new routine applications to meet customer requirements.
Documentation and Backup
- Create and maintain complex technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.
Personal Capability Building
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills
- Adaptive Thinking, Analytics Software, Application Development, Business Intelligence (BI) Analysis, Computer Literacy, Database Reporting, Data Compilation, Data Controls, Data Modeling, Data Recovery, Evaluating Information, Gaps Analysis, IT Architecture, Requirements Development, User Requirements Documentation
Competencies
- Action Oriented
- Business Insight
- Cultivates Innovation
- Customer Focus
- Manages Complexity
- Optimizes Work Processes
Education
- NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
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Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Skills
- Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Evaluating Information, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Manages Complexity
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
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Job Description
- CA / Business degree with approximately 5 years’ commercial experience.
- Strong financial expertise and experience.
- Ability to implement and maintain tight internal controls for financial function.
- Strong analytical abilities.
- Understands business principles and practice and makes sound commercial and strategic decisions after consideration of the competitive environment, even under conditions of uncertainty.
- Integrity.
- Strong leadership and performance management skills.
- The ability to create a highly motivated, skilled and effective team.
- Challenges the ‘status quo’ and drives for and implements effective change.
- Understands and manages the organizational implications of events and the power and influence relationships within the organization.
- Considers and takes account of the likely effects on others of one’s actions, words, appearance and mode of behaviour.
- Good interpersonal skills, and the ability to relate across functions.
- Understanding of project finance.
A vacancy has arisen for a Senior Financial Accountant for Old Mutual Property also known as Old Mutual Real Estate Holding Company (OMREHC) (Pty) Ltd.
- This role will report to the Finance Manager of Old Mutual Property and will be responsible for the financial management reporting (both management and IFRS) of the South African investment properties, the holding company as well as the related South African subsidiary and joint venture entities within the Group.
- In addition to this, the role will be responsible for overseeing the Direct fund (i.e. OMLACSA directly owned) properties and related reporting. The role will manage a team of 3 financial accountants.
- The role is individually accountable for achieving results through others, over periods of 3 months to a year. The focus is the following: preparation of Group reporting, management reporting, tax returns and Annual Financial Statements as well as execution of the business plan and for governance and compliance at an operational level.
- In addition, the implementation and maintenance of accounting processes, systems and controls is a key component of the role.
- Analysis of financial accounting results to ensure validity, accuracy and completeness of financial information and advises on corrective action to be taken.
- Responsible for researching, analysing and providing relevant information.
- Makes recommendations regarding investment attractiveness of private equity deals.
- Analyses unlisted companies positions within its industry, sales & profit estimates, projected rates of return on capital, total equity, asset utilisation & leverage.
- Communication focusing on transferring of relatively complex information.
- Responsible for audit liaisons as tax, legislative and statutory requirements.
- Timeous and accurate reporting to management, shareholders, the board of directors and the lenders.
- Responsible for cash management and any capital requirements from time to time.
- Ensures tax and other regulatory and statutory requirements are adhered to.
- Accountable for governance and compliance at an operational level.
- Coordinates the various administration and reporting requirements for Management and Statutory Reporting.
- Participation in annual Budget and Quarterly Forecast setting process.
- General ledger control.
- Application of applicable regulatory and other reporting standards to financial information (IFRS, FSB).
Key result areas and work descriptors
Financial Analysis
- Provides commentary on financial results and implications and advises on corrective action to be taken.
- Develop reports and interpret cost drivers, KPIs and benchmarks.
Financial Control
- Maintains suitable financial control environment.
- Analysis and reports on variances.
- Responsible for audit liaisons as tax, legislative and statutory requirements.
Governance & Compliance
- Accountable for governance and compliance at a senior operational level.
Management Reporting
- Generates internal management reports.
- Interacts with business unit line managers on financial outcomes, expense trends, etc.
Team Effectiveness
- Individually accountable for others’ time, tasks and output quality, over periods of three months to a year.
- Balances own priorities with directing and motivating others.
- Plans & assigns work over periods of three months to a year.
- Guides and directs staff to achieve operational excellence standards.
- Creates a climate for optimal performance.
Skills
- Accounting, Action Planning, Analytical Thinking, Budget Management, Computer Literacy, Data Analysis, Database Reporting, Data Classification, Data Compilation, Data Controls, Data Encoding, Data Modeling, Evaluating Information, Numerical Aptitude, Solution Analysis
Competencies
- Business Insight
- Collaborates
- Decision Quality
- Financial Acumen
- Manages Complexity
- Nimble Learning
- Optimizes Work Processes
- Resourcefulness
Education
Closing Date
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Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis
- Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration
- Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Requirements: Skills, Qualifications and Experience required
- Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
Skills
- Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
go to method of application »
Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis
- Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration
- Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Requirements: Skills, Qualifications and Experience required
- Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
Skills
- Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
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Job Description
- The role of the Scrum Master is to facilitate the removal of impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. The Scrum Master’s primary responsibility is assisting the self-organizing, self-managing team achieve its goals.
- The Scrum Master also helps the team coordinate with other teams in the programme. will lead a team of IT resources, such as analysts and developers. The incumbent will work in a multi-functional team to ensure continuous delivery of quality solutions.
Agile Development Team Facilitation
- Lead Scrum ceremonies, remove obstacles, and facilitate problem-solving, collaboration, and conflict resolution to enable the most effective work delivery by development teams on small projects.
Agile Release Planning
- Plan and replan software releases for medium-sized projects as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the project or program.
Agile Backlog Management
- Review the backlog of work for a small project and reprioritize the work and deployment of project resources to reduce costs and increase the value of the work delivered to the business.
Culture of Innovation
- Promote a culture of innovation by creating solutions that boost creativity, innovation, and collaboration, such as idea generation platforms, jam sessions, and hackathons.
Digital Strategy/Transformational Projects Execution
- Execute and deliver elements of the digital road map, leveraging agile and design-thinking principles to drive sustainable implementation.
Project Risk and Issue Management
- Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating matters where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these concerns.
Data Collection and Analysis
- Collate and analyze data using preset tools, methods, and formats. Involves working independently.
Work Scheduling and Allocation
- Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
Project Resource Management
- Carry out delegated activities to support the deployment and effective utilization of project resources.
Project Planning
- Carry out delegated activities to support the production of workstream and project plans that identify and organize all the activities needed to deliver project objectives and that comply with the organization's project management framework.
Performance Management
- Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
Personal Capability Building
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.
- Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Requirements: Skills, Qualifications and Experience required
- Matric certificate with relevant qualification.
- Good understanding of business IT.
- Knowledge of agile methodology and frameworks like Scrum, Kanban, Scaled Agile (SAFe) etc.
- Very strong technical background either as a Business Analyst, Software Developer, Quality Analyst or Project Manager.
- Successfully applied Agile/XP/Scrum practices and introduced Agile techniques and have coached teams to apply them effectively.
- Proficient in managing scope in an Agile project and facilitating the user story lifecycle in close collaboration with the customer/Business Outcome Owner, including breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user, managing the backlog, running showcases.
- Ideally, experience of running distributed teams and distributed agile.
- Experience in software development projects.
- Exceptional listening, written and verbal communication skills including exceptional client facing/consulting skills.
- Professional facilitation skills to empower the team through facilitation.
- Understand the value of team metrics and keep track of them to drive team performance.
- Ability to run and facilitate core meetings and activities: Backlog Refinement, Sprint Planning, story writing, sizing, prioritising, Daily stand ups, Sprint Reviews and Sprint Retrospectives.
Stakeholder Management, Negotiation & Communication Skills.
- JIRA/Confluence experience (or other relevant tools). Making work visible though a Sprint board.
Skills
- Adaptive Thinking, Agile Project Management, Backlog Management, Budget Management, Change Management, Executing Plans, Oral Communications, Project Communications Management, Project Estimations, Project Performance Management (PM), Project Quality Assurance, Project Resource Management, Project Schedule Management, Project Scope Management
Competencies
- Business Insight
- Collaborates
- Communicates Effectively
- Cultivates Innovation
- Decision Quality
- Directs Work
- Drives Engagement
- Drives Results
Education
- NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
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Job Description
- As a technical leader within Old Mutual’s Messaging and Collaboration team, the incumbent will be responsible for architecting, implementing and maintaining enterprise-grade messaging platforms, with a strong focus on Microsoft 365, Exchange (including legacy systems), and Linux-based messaging infrastructure.
- This role demands deep technical expertise, strategic thinking and mentorship capabilities to support a resilient and scalable collaboration environment.
Messaging Infrastructure Leadership
- Architect and maintain messaging infrastructure including Microsoft Exchange, Office 365, and Linux-based mail systems.
- Lead modernization initiatives to transition legacy systems to cloud-native or hybrid environments.
- Design and document messaging solutions that support modern technology methods, ensuring alignment with enterprise architecture standards.
Advanced Administration & Support
- Provide lead-level support for messaging platforms, resolving escalated technical issues and complex configurations.
- Administer tenant-level settings, manage 3rd-party integrations and ensure secure and efficient operations across messaging services.
- Administer and optimize mail flow, mailbox provisioning, retention policies, and compliance configurations.
- Manage high-availability and disaster recovery strategies for messaging platforms.
- Monitor system health, performance, and capacity, proactively addressing issues and bottlenecks.
- Linux & Open Source Integration
- Implement and maintain Linux-based messaging components and open-source tools to enhance infrastructure flexibility and performance.
- Leverage AWS serverless components and other cloud-native technologies to modernize messaging architecture.
Collaboration Enablement
- Support collaboration tools across the enterprise, ensuring seamless integration and user experience.
- Align infrastructure with industry best practices and compliance requirements.
Automation
- Develop and maintain PowerShell scripts and automation workflows for routine tasks, reporting, and configuration management.
- Integrate messaging services with enterprise monitoring and alerting platforms.
- Contribute to Business Impact Analysis (BIA) and resilience planning for messaging systems.
Collaboration Enablement
- Support and enhance collaboration tools such as Teams, SharePoint, and OneDrive, ensuring seamless integration with messaging services.
- Provide technical leadership in cross-functional projects involving unified communications and digital workplace transformation.
- Stakeholder Engagement & Support
- Serve as a technical escalation point for messaging-related incidents and service requests.
- Collaborate with internal teams and vendors to resolve complex issues and implement enhancements.
- Provide mentorship and guidance to junior engineers and contribute to knowledge-sharing initiatives.
Qualifications, Skills and Experience:
- Matric is essential
- Relevant IT related qualification / certification
- 6+ years of experience in enterprise messaging administration, including Exchange Server (2010/2016/2019), Office 365, and Linux-based mail systems.
- Microsoft Messaging\Communications, M365 Expert Certification in or related field (or equivalent work experience)
- Strong proficiency in PowerShell and scripting for automation and reporting.
- Experience with hybrid Exchange deployments, mail routing and coexistence strategies.
- Familiarity with cloud platforms (Azure, AWS) and containerized services.
- Solid understanding of email security protocols and compliance frameworks.
- Excellent documentation, communication and stakeholder management skills.
Skills
- Computer Literacy, Database Administration, Database Management Systems (DBMS), Database Queries, Data Controls, Document Management, Executing Plans, Expertise Management System, Knowledge Management, Metadata Management, Object-Oriented Database Management System (OODBMS), Office Systems, Oral Communications, Policies & Procedures, Test Case Management
Competencies
- Collaborates
- Communicates Effectively
- Decision Quality
- Ensures Accountability
- Manages Complexity
- Optimizes Work Processes
- Plans and Aligns
- Tech Savvy
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
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- We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
- The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
- Responsible for the procurement of new business
- Expand sales of products and services with existing customers
- Work mainly on own leads
Skills
- Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
go to method of application »
Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis
- Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration
- Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Requirements: Skills, Qualifications and Experience required
- Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
Skills
- Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
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Job Description
- Design, code, develop, test and implement integration and supporting application development components and systems. Perform business analysis and software analysis. May coordinate projects and perform system maintenance activities.
- OML roles mapped to this profile are: CICD and Platform Engineer, Intermediate Platform Engineer, API Software Engineer, Platform Engineer - LVL 3
- Software Engineer, ServiceNow Platform Engineer, Intermediate Software Engineer
- Software Engineer – API, Software Engineer - Intermediate Web Developer, Specialist: Network and Voice, Software Infrastructure Specialist, Lead Analyst Programmer, OMF IT Analyst Programmer, TIA Oracle Developer and Senior Front End Developer.
Responsibilities
Application Software Development
- Develop existing applications and contribute to development of new applications by analyzing and identifying areas for modification and improvement. Develop new routine applications to meet customer requirements.
Applications Software Maintenance
- Monitor, identify, and correct more complex software defects to maintain fully functioning applications software.
Design and Conceptualization
- Produce multiple concepts and prototypes to design digital products/services.
Technical Developments Recommendation
- Discuss and recommend technical developments to improve the quality of the website/portal/applications software and supporting infrastructure to better meet users’ needs.
Application Software Road Map
- Contribute to and maintain a roadmap to facilitate application software development and ensure the development work is prioritized in line with business requirements.
Faults Diagnosis and Correction
- Provide fault isolation and resolution to limit and address issues promptly.
Documentation
- Create and maintain complex technical and/or user documentation to a high standard.
Testing Information Technology (IT) Performance
- Design and perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
Operational Compliance
- Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
Information Security
- Implement required security measures, such as firewalls or message encryption, and provide input on their design, monitoring performance to notify security experts of any problems.
Horizon Scanning
- Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.
Data Collection and Analysis
- Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.
Analysis of "As Is" and "To Be"
- Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Technical Database Support
- Design distribution of basic database resources and provide physical modeling and design services to tune database applications for optimum performance.
Skills
- Action Planning, Application Development, Business Process Design, Computer Literacy, Data Management, Data Modeling, Evaluating Information, Identifying Customer Needs, Information Technology (IT) Support, Market Analysis, Oral Communications, Product Development, Technical Support, Technical Troubleshooting, Test Case Management, User Requirements Documentation, Web Development
Competencies
- Business Insight
- Collaborates
- Communicates Effectively
- Courage
- Cultivates Innovation
- Decision Quality
- Drives Results
- Ensures Accountability
Education
- NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
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Job Description
- This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role.
- Provides telephonic and face-to-face service to customers.
- Adheres to service and quality standards.
- Adheres to business, process and compliance rules.
- Moderate to high level of technical knowledge.
- Multi skilled across product and process relevant to the business area.
Skills
Competencies
- Action Oriented
- Communicates Effectively
- Customer Focus
- Decision Quality
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Nimble Learning
Education
- Matriculation Certificate (Matric) (Required)
Closing Date
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Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Skills
Competencies
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Manages Complexity
Closing Date
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Job Description
- We are looking for a dynamic and driven individual to join Old Mutual Investments as an Executive Assistant to the Managing Director (MD) of Old Mutual Investments.
- This role offers a unique opportunity to work closely with the MD and the Executive Team, providing critical support on daily deliverables, researching business issues, and contributing to strategic initiatives.
- You will also prepare high impact presentations and reports for the MD and engage with senior leaders and key stakeholders across the broader Old Mutual business.
- We are seeking a flexible, self-driven professional who thrives in ambiguity, demonstrates a strong “can-do” attitude, and operates with the highest levels of integrity, maturity, and confidentiality.
- Exceptional communication and presentation skills are essential, and strong numerical and analytical capabilities will be an advantage. Attention to detail is non-negotiable.
Key result areas
Administration & Executive Support
- Provide comprehensive administrative support to the MD, including preparing presentations, board reports, speeches, and meeting minutes and actions.
- Coordinate and manage the MD’s diary in collaboration with the Executive Personal Assistant.
- Prepare and collate meeting packs and ensure all relevant matters are included on board and Exco agendas.
- Develop and deliver high-quality reports, presentations, speeches, and media content for the MD.
- Oversee, the end-to-end project management of key events on behalf of the
- MD, ensuring seamless coordination and hosting both internal and external stakeholders.
- Gather information and draft reports with minimal input from senior leadership.
- Investigate and research ad hoc business issues, strategic initiatives, and developments.
- Respond promptly and professionally to ad hoc projects, client requests, and stakeholder queries.
- Ensure that the MD is equipped with all necessary reports and information for internal and external meetings.
- Represent the MD in selected projects, meetings, and events as required.
Relationship building
- Build and maintain strong relationships with executives, senior management, and key stakeholders across multiple Affiliates and Old Mutual business units.
- Engage with external parties, senior leaders and clients.
Personal Effectiveness
- Deliver high-quality outputs through personal accountability and effective collaboration (influence of others).
- Manage time and priorities effectively to meet tight deadlines.
- Demonstrate commitment to Old Mutual values and contribute to a culture of excellence.
Requirements: skills, qualifications & experience required
- Postgraduate degree in Finance, Commerce, or related field.
- 3 – 5 years’ Experience in Investments or in a similar high-level administrative role, within the financial services sector is advantageous.
- Excellent command of English, both written and verbal.
- Strong understanding of corporate structures, governance, and executive level operations.
- Exceptional time-management skills, with the ability to multitask and prioritise effectively.
- Excellent verbal and written communication skills, including drafting professional correspondence.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with collaboration tools (e.g. MS Teams) and AI Tools (e.g. Co-Pilot).
- Ability to innovate and leverage emerging technologies, including AIpowered tools, to streamline processes, enhance workflow efficiency, and improve overall productivity.
- High level of discretion, confidentiality, and professionalism.
Competencies
- A Self-starter with strong organisational and planning skills.
- High level of accountability and commitment to excellence.
- Exceptional communication skills (written and verbal) and attention to detail.
- Ability to manage projects and deliver results under pressure.
- Strong project management skills.
- Professional, reliable, and discreet with a strong sense of integrity.
- Business awareness and proactive problem-solving mindset.
- Proven experience in stakeholder management and engaging effectively at senior management level.
- Exceptional interpersonal skills with the ability to influence outcomes rather than rely on authority, while interacting confidently across all organisational levels to facilitate decisionmaking.
- Strong capability to build and sustain meaningful relationships and professional networks.
- Demonstrated ability to work collaboratively within a team as well as independently.
- Ability to remain calm and composed under pressure in a fast paced environment.
- Ability to identify opportunities to automate routine tasks, and support leadership decision-making through intelligent insights and digital solutions.
Skills
Competencies
- Decision Quality
- Directs Work
- Ensures Accountability
- Manages Complexity
- Optimizes Work Processes
- Plans and Aligns
- Tech Savvy
Closing Date
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Minimum Requirements
- Grade12 (Matric)
- A clear criminal and credit check
- Proven computer literacy and digital dexterity
- Excellent communication skills (written and verbal)
Skills
- Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
go to method of application »
Aspires to be a Financial Adviser
- We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
- The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
Skills
- Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality
- Ensures Accountability
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Carry out standard customer service activities and handle simple customer inquiries.
Solutions Analysis
- Assess compliance with established standards and protocols for routine inquiries.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
Customer Needs Clarification
- Interview the customer, following a multilevel sales script, to clarify the customer's requirements.
Customer Relationship Development / Prospecting
- Make calls (by telephone or in person) to allocated potential customers to develop relationships. Provide a first point of contact for resolving customer queries and complaints.
Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Business Development
- Carry out routine business development support tasks and assist others by following established procedures.
Sales Opportunities Creation
- Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
Data Exploration
- Select appropriate data from information provided by others and input that data into spreadsheets or standard formats.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Skills
- Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Evaluating Information, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Manages Complexity
Education
- Matriculation Certificate (Matric)
Closing Date
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Job Description
- At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.
- Defines and maintains architectural standards for the domain-specific development, deployment and management of application, information, communication and technology infrastructure to ensure affordable, cost effective and high-quality deployment and utilisation of same. The incumbent in this role is individually accountable for service delivery through own efforts for periods of up to 1 year.
KEY RESULT AREAS
Enterprise Architecture
- Develop a strategic architecture plan, ensuring that data features are prioritized appropriately, estimates are reliable, benefits can be realized, and design activities are proactively monitored and tracked to meet planned time frames and the overall architecture plan.
Enterprise Infrastructure Modernization
- Lead definition of architectural standards for all technology services and components (applications, data, integration, technology, security, business). Present business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant digital disruptions.
Analysis of "As Is" and "To Be"
- Document the most complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Design and Conceptualization
- Lead a collaborative digital product/service design process by gathering input across all product/service portfolios to define a design system that is viable and scalable, and that strengthens the brand. Lead a cross-portfolio, multidisciplinary team that contributes to the evolution of the system.
Horizon Scanning
- Explore and develop a detailed understanding of external developments or emerging issues and evaluate their potential impact on, or usefulness to, the organization.
Business Requirements Identification
- Elicit the most-complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
Digital Vision and Strategy
- Collaborate on development of the digital road map and key strategic enablers, designing the workflow and business processes that allow new applications, products, and services to be rolled out quickly, while ensuring that legacy applications and IT operations are maintained at optimal levels.
Operational Compliance
- Ensure that business activities within area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization.
Personal Capability Building
- Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team and beyond in the function.
- Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media.
ROLE REQUIREMENTS
- Bachelor’s degree in Information Technology, Computer Science, or a related field (essential)
- Postgraduate qualification in Enterprise Architecture, Digital Transformation, or Business Technology Strategy
- Certifications: TOGAF (essential), ITIL Foundation or higher, PMP/Prince2, COBIT (advantageous)
- Minimum of 8–10 years of experience in enterprise architecture and/or strategic ICT roles
- Proven experience leading digital transformation programmes and enterprise-wide system implementations
- Demonstrated success in aligning technology strategies with organisational goals
- Strong background in IT operations, infrastructure management, and compliance
- Domain experience in Financial Services and Financial technologies will be an added advantage
Skills
- Action Planning, Adaptive Thinking, Business Requirements Analysis, Current State Assessment, Data Compilation, Data Controls, Executing Plans, Gaps Analysis, IT Architecture, IT Implementation, Market Analysis, Policies & Procedures, Product Development, Readiness Assessments, User Experience (UX) Design
Competencies
- Business Insight
- Collaborates
- Cultivates Innovation
- Decision Quality
- Ensures Accountability
- Manages Complexity
- Nimble Learning
- Optimizes Work Processes
Education
Closing Date
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Job Description
- The Capital and Liquidity Management Team, within Treasury and Financial Markets, plays a strategic role in managing the Group’s capital and liquidity position to support shareholder value creation and financial resilience.
- This high-performing, analytically-focused team partners with senior stakeholders across Finance, Risk, and Actuarial to optimise capital deployment, liquidity planning, and funding strategies across Old Mutual Limited.
- The role offers exposure to all aspects of corporate treasury and capital management, including surplus capital forecasting and deployment, liquidity modelling, debt funding, credit rating agency management, and balance sheet optimisation projects. It is well suited to an individual who thrives in a dynamic environment, combining strategic insight with technical depth.
- The position reports to the Senior Group Treasury Manager.
Key Result Areas
Capital and Liquidity Management
- Support the design and execution of the Group’s capital and liquidity frameworks to ensure optimal capital deployment and funding resilience.
- Lead and enhance surplus capital reporting and forecasting across the life insurer and key holding companies.
- Manage capital and liquidity planning and stress testing, ensuring compliance with internal limits and regulatory standards.
- Contribute to the Group Capital and Funding Plans, ensuring alignment with strategic, solvency, and shareholder objectives.
- Analyse and interpret capital and liquidity trends, providing insights that inform strategic decision-making and risk management.
Treasury Operations and Funding
- Manage intragroup funding requirements and ensure efficient liquidity allocation across entities.
- Support the Group’s Debt Capital Markets programme, including issuance, refinancing, and investor engagement.
- Oversee dividend execution and explore optimisation opportunities across insurance subsidiaries and the Group.
- Manage cash and treasury share positions, including share purchases for employee schemes and monitoring of the share buyback programme.
- Maintain appropriate governance and controls across treasury operations and cash flow management.
Strategic and Regulatory Engagement
- Partner with key stakeholders across Group Finance, Risk, and Actuarial to support capital strategy and policy execution.
- Coordinate the external credit rating process, ensuring accuracy, timely updates, and effective communication of the Group’s financial position.
- Engage with auditors, regulators, and external stakeholders on capital, liquidity, and debt-related matters.
- Participation and support in governance forums, including reporting to relevant committees.
Financial Modelling and Insight
- Develop and maintain financial and liquidity models to forecast solvency, funding, and dividend capacity.
- Perform scenario and sensitivity analyses to assess capital adequacy and liquidity under various market conditions.
- Present actionable insights to senior management to inform capital and funding decisions.
- Governance, Reporting, and Continuous Improvement
- Prepare and present high-quality Treasury and Capital reports for the Board, Exco, and subcommittees.
- Ensure adherence to governance frameworks, internal policies, and external regulations.
- Identify opportunities to automate and streamline Treasury reporting and liquidity processes.
- Contribute to ongoing initiatives focused on capital and liquidity optimisation across the Group.
Qualifications and Experience Required
- Relevant postgraduate qualification in Finance, Accounting, Banking, or Actuarial Science.
- Additional professional qualification (e.g., CA(SA), FASSA, CFA) is advantageous.
- Minimum 6 years’ experience in balance sheet management, treasury, or capital management within insurance or financial services.
- Strong technical knowledge of solvency, capital, and liquidity frameworks as well as regulatory requirements.
- Proven experience in surplus capital reporting, liquidity management, funding operations, and debt programme execution.
- Experience with credit rating agency management and capital market transactions.
- Advanced analytical and financial modelling capability, with sound business judgment.
- Strong interpersonal and communication skills, able to engage effectively with senior stakeholders.
- Pragmatic, commercially astute, and solutions-focused with attention to detail.
Competencies
- Strategic Thinking – Aligns capital and liquidity decisions with shareholder and business priorities.
- Financial Acumen – Deep understanding of treasury, funding, and capital management frameworks.
- Execution Excellence – Delivers quality outputs and meets commitments under pressure.
- Collaboration – Builds strong relationships across Group Finance, Risk, and Actuarial teams.
- Innovation – Seeks efficiency through automation and improved reporting processes.
- Influence and Impact – Communicates analytical insights clearly and persuasively.
- Customer Focus – Balances business needs with sustainable, risk-conscious outcomes.
- Personal Mastery – Demonstrates accountability, resilience, and continuous learning.
Skills
- Accounting, Auditing (Inactive), Investments, Report Writing
Competencies
- Builds Networks
- Business Insight
- Drives Results
- Ensures Accountability
- Financial Acumen
- Manages Complexity
- Optimizes Work Processes
- Organizational Savvy
Education
- Bachelors Degree (B): Actuarial Science, Chartered Accountant (Required)
Closing Date
go to method of application »
Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis
- Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration
- Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Requirements: Skills, Qualifications and Experience required
- Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
Skills
- Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
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Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis
- Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration
- Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Requirements: Skills, Qualifications and Experience required
- Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
Skills
- Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
go to method of application »
Job Description
- Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Responsibilities
Customer Service
- Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis
- Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration
- Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Requirements: Skills, Qualifications and Experience required
- Grade 12 (Matric).
- Valid Driver’s licence and Own Car
- FAIS Compliance
- Clear criminal and credit check
- Minimum of 3 years working experience (preferably in sales)
- Computer literacy (MS Word, Powerpoint and Outlook)
- Excellent communication skills (written and verbal)
- Presentations skills an added advantage
Skills
- Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
- Ensures Accountability
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
go to method of application »
Job Description
- Provides specialist knowledge and executes account development strategies and sales business plans in order to achieve medium-sized sales targets.
Responsibilities
Data Collection and Analysis
- Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.
Information and Business Advice
- Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.
Document Preparation
- Edit document in line with organizational style guidelines and prepare information for publication.
Insights and Reporting
- Prepare and coordinate the completion of various data and analytics reports.
Customer Relationship Management / Account Management
- Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Financial Advice
- Handle the financial advice process within a specific client segment, ensuring alignment with their goals and values.
Sales
- Sell simple products and services directly to customers while following standard protocols. May also involve providing back-office support to a sales team.
Operational Compliance
- Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
Personal Capability Building
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Skills
- Action Planning, Client Management, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Evaluating Information, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Report Review, Sales Software, Statistical Analysis Techniques
Competencies
- Builds Networks
- Business Insight
- Communicates Effectively
- Customer Focus
- Decision Quality
- Ensures Accountability
- Manages Complexity
- Plans and Aligns
Education
- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
Closing Date
go to method of application »
Job Description
Additional optional skillsets:
- 5 – 8 years’ experience in designing, integrating and managing complex integration solutions.
- 5 – 8 years’ experience as a project manager.
- 3-5+ years of experience designing, executing, and supporting IT cloud solutions.
- Able to work proficiently with a number of different operating systems, including Windows, Mac, and Linux.
- Proficient with Amazon Web Services, Oracle Cloud Infrastructure and Microsoft Azure Cloud.
- Design knowledge for cloud architecture.
- Understanding of cloud infrastructure configuration and deployment.
- Cloud service management skills.
- Design and implement integration components like micro services. Manage Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing. Modernise and optimise the integration components while also delivering features, fixes and updates frequently in close alignment with business objectives. This role includes technical, financial and resource development. Develop and promote IT and business partner relationships.
- Collaborate in improving current integration technologies to be cloud-ready and continuously research, develop and implement cloud technologies.
Design and implement information systems and solutions to meet business needs and to support the enterprise infrastructure.
- Develop and regularly maintain future state integration designs and patterns in line with the organisations business and IT strategies as well as the roadmap for transforming between current and future infrastructure vision.
- Adopting a Cloud First Integration Architecture approach
- Define integration patterns, architecture standards, and reusable frameworks.
- Lead the development and implementation of APIs, microservices, and ESB solutions.
- Collaborate with application, infrastructure, and security teams to align integration architecture.
- Provide technical leadership and mentorship to development and integration teams.
- Conduct code reviews, troubleshoot integration issues, and optimize system performance.
- Document architecture designs and maintain architectural governance.
- Designing the integration cloud environment from a holistic point of view, ensuring it meets all of the company's requirements
- Carrying out deployment, maintenance, monitoring, and management tasks within this implemented cloud structure.
- Overseeing cloud security as prescribed by IT security
- Ensure group alignment on Cloud and Integration Strategies.
- Lead and perform stakeholder management associated and affected by the new and existing integration solutions/platforms.
- Maintain and analyse internal records of problem causes and resolutions, identify problems and modify the resolution actions to prevent recurrence.
- Develop solid integration architectural plans and deployment architectures for application development and infrastructure projects.
- Provide input into technical direction decisions in the area of infrastructure/application architecture.
- Maximise the use and re-use of integration standards and patterns that is already in place by determining to what extent parts of solutions already exist when new solutions are defined.
- Ensure that sustainability and impact of the administration of integration solutions are understood and taken into account when technical solutions are proposed.
- Develop and implement IT innovations or methodologies that achieve efficiencies and reduce costs based on time, risk and process.
- Identify new industry trends, products, technologies, practices and processes by selecting and using appropriate sources of information.
- Design and deliver solutions that factor in system performance, usability, quality, cross-system interdependencies, and scalability while accounting for development and maintenance costs.
- Perform the administration of technical solutions according to the agreed plans and processes and propose continuous enhancements to these processes where applicable.
- Ensure that solutions are built using the agreed tools, frameworks, processes and architectural principles.
- Develop and execute test plans to check integration and system inter-dependencies, technical performance, and functionality including post-production operational monitoring.
- Develop appropriate disaster recovery plans for critical business systems, including working with infrastructure, development and business teams to produce and sustain practical solutions.
- Lead, develop and implement Micro services with experience using JAX-RS and related technologies
- Object-Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2)
- Analyse and improve existing infrastructure and technology stack
Drive change methodology and ensure implementation across all projects
- Responsible for influencing and implementing change management strategies and plans that maximize user adoption and proficiency and minimize resistance to increase benefit realization, value creation, ROI and the achievement of business results and outcomes.
- Identify solutions to enhance cost effectiveness and increase operational efficiency.
Continuous improvement to ensure effective service
- Ensure statutory and legislative knowledge is always current, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
- Ensure adherence to organisational policies, practices and procedures.
- Identify solutions to enhance cost control, increase operational efficiency and manage operating budget goals.
- Conducting migration, where necessary, to bring tools and other elements into the cloud.
- Continued focus on Cloud First cost efficiencies and optimisation
Service delivery to ensure customer satisfaction
- Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
- Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
- Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to enhance service delivery.
- Offering training and guidance to all whose roles bring them into contact with the cloud structure.
Ensure cost efficiency through financial and corporate governance
- Accountable for the development and implementation of fit for purpose budgets.
- Accountable for managing supplier relationships, and budgets associated with projects.
- Keeping on top of usage of space in the cloud and making sure the structure is operating at full efficiency.
- Working with business clients to understand their needs and to implement the cloud strategies designed to meet those needs.
Quality people practices
- Align own behaviour with the organisation culture and values.
- Share and transfer product, process and systems knowledge to colleagues.
- Ensure achievement of own performance objectives.
- Actively share information with other team members regarding successes, issues, trends and ideas.
- Actively participate in own professional development and career path.
- Actively promote a culture of learning and high performance culture amongst team members.
- Establish a Cloud Centre Of Excellence
Minimum Requirements
- Bachelor’s degree.
- TOGAF
- 8–12 years of experience in enterprise application and middleware integration.
- 8 – 10 years’ experience in IT Integration implementation and support within the Insurance industry.
- 5-8 years of Java and J2EE/Java EE (including servlets, JSP, JSF, JDBC)
- Experience with DevOps tools and CI/CD pipelines (Git, Jenkins, Docker, Kubernetes).
- 5+ years web application experience in developing customer facing high scale applications
- 5+ years building Micro services
- 5+ years building REST and SOAP web services using Java
- 5+ years SQL tuning, query optimization and capability to understand the complex queries.
- Strong understanding of Java concurrency, concurrency patterns, experience building thread safe code
- Solid understanding of JMS and related queueing technologies
- Experience with development tools like Eclipse, Git, SVN, Maven, Sonar, Jenkins, Jira
- Experience using and deploying to Enterprise Application Servers like Oracle Weblogic, Wildfly, IBM Websphere
- Strong Project and People Management skills
- Quality Assurance
- Documentation Control
- Knowledge of Security BeSt Practices
- Scrum of Agile Methogologies Experience
- API Gateway knowledge
Skills
- Adaptive Thinking, Analytics Software, Application Development, Business Intelligence (BI) Analysis, Computer Literacy, Database Reporting, Data Compilation, Data Controls, Data Modeling, Data Recovery, Evaluating Information, Gaps Analysis, IT Architecture, Requirements Development, User Requirements Documentation
Competencies
- Action Oriented
- Business Insight
- Cultivates Innovation
- Customer Focus
- Manages Complexity
- Optimizes Work Processes
Education
- Bachelor of Commerce (BCom): Information Technology (Required), NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent
Closing Date
go to method of application »
Job Description
Experience, Knowledge and Skills required:
- Engineering, Mathematics, Statistics, Computer Science and/or other similar Degrees
- Business Analysis qualification an advantage
- 3 - 5 years Engineering or Data Analytics experience
- 3 – 5 years’ experience in process mapping, design and/or re-engineering
- Proficiency in data analysis tools and techniques, such as SQL, Excel, EMBLEM, Python or R
- Policy Administration System (PAS) experience
- Experience in the non-life insurance preferred
- Machine Learning experience advantageous
- Resilience in facing challenges, as well as being flexible to accommodate alternate solutions
Your responsibilities will include the following:
- Design and implementation of product and underwriting solutions that improve operational efficiency and effectiveness through process reengineering, product rationalisation / design, technology and continuous improvement.
- Apply architectural principles to business solutions to integrate, adapt and link disconnected processes and systems to high-priority business issues.
- Understand the underwriting processes and identify inefficiencies opportunities for modernization and solution accordingly.
- Perform portfolio analysis to inform underwriting initiatives.
- Define, develop and support the implementation of process automation strategies and solutions to continuously improve process, products and systems to adapt to changing needs.
- Design and manage underwriting process flow according to required standards across the entire insurance value chain.
- Monitor product metrics to inform product and process changes.
- Work with third party system providers to build , maintain and enhance products as well as underwriting and pricing tools.
- Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information.
- Work with underwriters and product specialists on implementation for new solutions, fixes and enhancements.
- Facilitating workshops with underwriters and product specialists in order to gather requirements, generate ideas and validate future designs.
- Identify optimization and automation opportunities.
- Understand back-end systems.
- Perform testing on back-end system changes.
- Design and implementation of quick win solutions that do not require IT development.
- Supporting of task teams for implementing underwriting actions and solutions.
- Build and maintenance of dashboards and metrics related to portfolio and underwriting statistics published in Power Bi or SQL.
Continuous improvement to ensure effective service
- Ensure adherence to oranisational policies, practices and procedures.
- Ensure statutory and legislative knowledge is always current in order to resolve complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
Service delivery to ensure customer satisfaction
- Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals
- Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
- Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
Manage quality people practices
- Align own behaviour with the organisation culture and values.
- Share and transfer product, process and systems knowledge to colleagues and team members.
- Collaborate and work with the business to deliver required service levels.
- Actively share information with other team members regarding successes, issues, trends and ideas
Skills
- Action Planning, Adaptive Thinking, Analytical Thinking, Analytics, Business Analysis, Business Requirements Analysis, Client Needs Analysis, Current State Assessment, Customer-Focused, Data Analytics, Data Compilation, Developing Creative Solutions, Evaluating Information, Futures Thinking, Gaps Analysis, Presenting Solutions, Probing Questions, Project Resource Management
Competencies
- Action Oriented
- Business Insight
- Cultivates Innovation
- Drives Engagement
- Drives Results
- Ensures Accountability
- Manages Ambiguity
- Manages Complexity
Education
- NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent (Required)
Closing Date
go to method of application »
Aspires to be a Financial Adviser
- We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
- The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
Skills
- Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies
- Action Oriented
- Balances Stakeholders
- Builds Networks
- Collaborates
- Communicates Effectively
- Customer Focus
- Decision Quality
- Ensures Accountability
Education
- Matriculation Certificate (Matric)
Closing Date
go to method of application »
Job Description Summary:
- Old Mutual Finance is currently seeking to hire a Manager: Collections Strategy. The successful incumbent will report to the Head of Collections and ECM Strategy and be responsible to oversee the development of collection strategy and takes full accountability to ensure a consistent increase in the overall collections book, limit management, strategic campaign planning and optimisation of new and existing models, data sets and stakeholder relationships both internal and external.
Responsibilties/Duties:
- Lead the strategic development of Old Mutual Finance collections function and think strategically about how to improve, optimise, and expand it to meet the goals and objectives of the business.
- Designs, constructs and documents appropriate models and strategies across the collections life cycle including implementation and monitoring.
- Analyse portfolio-level information to identify and monitor key risk factors, and root-cause, and develop proposed solutions. Code optimisation and reporting automation
- Target forecasting and collections scorecards - build and review monthly targets as well as tracking and analysis thereof. Collaborate with BI data team to ensure that dashboards are properly rolled out in Active Collections and that data and reporting is relevant and fit for purpose.
- Contribute positively toward effective monthly collections percentage by providing up to date analysis and reporting as well as providing strategic guidance to ensure consistent increase in the overall collections book
- Recommend and implement appropriate champion / challenger strategies to continually “test and learn” to improve portfolio profitability.
- Assist operations to achieve better collections and recoveries results by integrating models and data-driven approaches into operational processes.
- Ensure efficiency of resources by providing strategic campaign plan to optimise effective use of all existing tools.
- Identify improvements to operational systems, processes, and policies in support of business strategy
- Communicate complex technical information to non-technical people in a comprehensible form
- Applying industry knowledge to interpret data and improve performance
- Key results: improve collections rate, reduce forward roll rate, improve yield %, reduce cost to collect, improve net lending margin, reduce non-performing loan ratio, improve credit loss ratio
Minimum Requirements: (Experience, Competencies, Qualifications):
- Honours Degree or Equivalent: BCom including Maths, Stats or Finance, Economics major with Econometric, Actuarial Science, BSc Engineering (these are preferred)
Work Experience:
- 5+ Years in a similar role
- Analytical and reporting tools experience required: SQL, R, Python, AWS, Advanced Excel
- Banking/Financial Services Industry Experience (advantageous)
- Oversees the development of quantitative financial risk models for the product structuring and management.
Responsibilities
Data Collection and Analysis
- Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.
Data Exploration
- Perform complex statistical analysis and utilize mining, modeling, and testing techniques to enable data analysis.
Advanced and Predictive Analytics
- Employ machine learning techniques and build predictive, descriptive, and behavioral models to help achieve various business performance indicators and to help identify business opportunities, linking insights to actionable recommendations.
Risk Scenario Modeling
- Analyze, assess, and quantify the risks associated with products, individual applications, business activities, and the market to determine whether any risk is within the agreed risk appetite. Undertake tactical risk modeling.
Insights and Reporting
- Contribute to the design and creation of reporting strategies and templates. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations.
Information and Business Advice
- Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.
Business Performance Metrics
- Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives.
Operational Compliance
- Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct.
Personal Capability Building
- Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.
Skills
- Action Planning, Analytics Software, Budget Management, Business Intelligence (BI) Analysis, Computer Literacy, Data Analysis, Data Compilation, Data Controls, Data Interpretations, Data Modeling, Evaluating Information, Numerical Aptitude, Report Review, Solution Analysis, Statistical Analysis Techniques
Competencies
- Business Insight
- Cultivates Innovation
- Manages Complexity
- Optimizes Work Processes
- Situational Adaptability
- Strategic Mindset
Education
- Honours Degree (Hons) (Required)
Closing Date
Method of Application
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