Senior Project Manager at Microsoft

Delivery Management

• Partnering with Area Teams lead the delivery of Customer facing engagements to successful outcomes, within the scope of the agreed engagement.
• Act as a trusted advisor to the Customer providing guidance and holding the Customer accountable to the agreed contract.
• Establish Customer conditions of satisfaction and review these with the Customer and project team over the life of the engagement.
• Partnering with key Domain delivery roles (Architects, Consultants etc.) apply core project/program governance techniques to deliver the engagement efficiently and effectively from initiation to closure and identify next steps for the Customer to achieve greater business value.
• Apply best practice through adoption and use of Microsoft delivery methodologies
• Apply monitoring and controlling techniques to identify and mitigate all risks and issues and manage the engagement health effectively, raising awareness early to avoid escalations
• Apply Change Management techniques to improve adoption
• Responsible for engagement resourcing, including engagement and onboarding of partners and subcontractors
• Deliver accurate and regular engagement reporting to both Customers and Microsoft key stakeholders.
• Maintain intellectual property and project deliverables within project repositories
• Participate in internal delivery communities to share best practice and lessons learned

Financial Management

• Execute deliveries on time, on budget and with scope complete, utilizing strong change management practices
• Effectively contribute to the business through accurate financial forecasting and management
• Full accountability for all financial management of projects, including maintaining accurate financial reporting
• Full responsibility for engagement cost, time and expense approvals
• Engage in internal financial forecasting cycles, then tracking progress against forecasts, acting as required

Qualifications
Knowledge, skills and abilities:

• Project Management Professional (PMP) certification with real-world experience, additional certifications (e.g. Agile/SCRUM etc.) are an advantage
• Experience leading deliveries in a professional services capacity, delivering to end Customers
• Demonstrated experience in Managing large and complex Digital Transformation projects, and/or SW Development, Data&AI, IT, Security Infrastructure, Compromise Recovery or Cloud Modernization projects for external customers
• Demonstrated success in leading deliveries within different contractual terms
• Demonstrated effectiveness in leading project or program teams to successful Customer outcomes
• Demonstrated abilities in vision building, leading and motivating multi-disciplinary teams
• Excellent oral and written communication including strong presence with Executive Stakeholders
• Ability to identify risks before they occur and to develop mitigation and avoidance strategies
• Excellent financial management knowledge including relationships between contract types, revenue and costs
• Excellent interpersonal skills, with an ability to facilitate and influence at senior levels
• Flexibility with the ability to balance priorities across multiple tasks