Senior replenishment analyst at Massmart

About the job
Summary: To operate and maintain the system functions & analysis related to the Forecasting and Replenishment system. Implement & recommend changes to the articles being replenished and system or processes that would improve ordering efficiencies, as well as effective implementation of relevant supply chain strategies aligned to in-stock KPI’s.

Function / Responsibility:

Check, maintain & update the master data product file for auto-replenishment

• Revise article master parameters for articles on replenishment as defined by the Merch and SC and continuously check that the information on the master data file is up to date & accurate, where there are discrepancies, update the data and where necessary, check with the relevant responsible person e.g planner, MC, etc.
• Update master data requirements for articles on replenishment.
• Make required changes to replenishment parameters that would eliminate negative impacts on the replenishment run.

Customer liaison: resolve queries from Operations, Merchandise departments and Suppliers

• Analyze the requests to ensure that quantities are appropriate per store & correct the quantities in line with the company’s limits of authority.
• Manage the accurate resolution of calls logged by Suppliers, Operations and Merchandise within 24hrs.
• Response to be provided to Suppliers, Operations and Merchandise within 48hrs of the call been logged.
• Where issues or concerns are identified, escalate to the RPL Manager.

Generate, analyse and action reports

• Ensure orders are transmitted electronically to suppliers & verify that they have received them in accordance with the defined planning schedule. Provide vendors with purchase order summary each week following the replenishment run.
• Query stores that are placing manual orders for these vendors by running the open purchase order report each week.
• Check to ensure that no open purchase orders created at head office remain on the system after three weeks
• Run exception reports on SAP/D&F to determine lines that are overstocked & under-stocked.
• Check & action any errors from the exception summary report, as required.
• Run DSC, service levels, order fill rate & sales analysis per month for each auto replenishment vendor & discuss findings with RPL manger.

Forecasting and Replenishment

• Analyze replenishment forecasts relative to the item characteristics, seasonality profiles & trends. Provide feedback & recommendations & implement corrective action.
• Interpret the results of calculations performed by the replenishment system. Identify weaknesses in system & parameter set ups affecting the accuracy of forecasts. Provide feedback & recommendations & implement corrective action.
• Participate in special project/initiatives that form part of supply chain Optimization.
• Identify weaknesses & inefficiencies in replenishment system. Provide input into developing enhancements to the system that would limit risk.

Requirements:

• Matric
• Relevant tertiary qualification or Diploma advantageous
• 3-6 years procurement experience
• System experience either SAP or JD suite of products and/or other Replenishment systems
• Good and/or excellent Excel knowledge
• Experience in Retail/Supply Chain environments
• Retail experience in an analytical role advantageous
• Computer literate