Senior Sales Consultant at Weylandts Furniture Cape Town (Pty) Ltd

Role overview:

• As a Sales Consultant, you’ll deliver exceptional service to all Weylandts customers. You’ll use your strong communication and networking skills to build meaningful customer relationships and drive sales.

Key Responsibilities:

Customer Experience

• Deliver exceptional customer service
• Understand customers’ needs and provide tailored solutions
• Communicate care instructions and product details
• Maintain showroom standards and ensure that all items are priced and displayed correctly
• Stay compliant with all required training in line with company policy

Sales and Business Development

• Consistently meet and exceed monthly and YTD –
• Cash Collected (Net of VAT), and
• Discount Target
• Identify and pursue new sales opportunities through a variety of innovative methods

Operational Excellence

• Ensure that processes detailed below are executed efficiently and as per company policy
• Sales Orders
• Account Management
• SR Management / Resolution
• Stock take
• Studio Referral
• Decorator / Partner Program

What you bring:

• Grade 12/ Matric
• Relevant diploma/ degree advantageous e.g. Interior Design
• Minimum 3 years of experience in a retail, interior, or client-facing sales environment, preferably within the premium or lifestyle sector
• Previous experience in retail or client-focused setting
• Proven record of meeting and exceeding sales targets
• Excellent communication, interpersonal and networking skills
• Comfortable working with different systems and technology, including Syspro
• Available to work retail hours, including weekends and public holidays
• Passionate about décor and Weylandts furniture and homeware products
• Valid driver’s license and own vehicle essential

Competencies and behaviours for success:

• Customer-focused and self-motivated with high energy
• Excellent communication, interpersonal, and networking skills
• Strong ability to drive customer satisfaction
• Committed to delivering and improving effective business processes