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  • Posted: Sep 28, 2026
    Deadline: Not specified
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  • Pro Talent is a specialist recruitment agency, based in Westville, KZN, and has been in existence since 1994. Pro Talent focuses on offering a specialist recruitment service to place scarce skills in the fields of IT, Insurance, Medical, Logistics, Legal, Finance, Technical, Engineering, Sales, Marketing, Administration, HR and Management. Each recruiter ...

     

    Senior Sales Representative – Alberton

    Key Responsibilities
    Sales & Business Development

    • Achieve agreed monthly and annual sales targets and contribute to the overall growth strategy.
    • Develop and maintain a strong customer base within the allocated territory.
    • Identify and pursue new business opportunities through prospecting, cold calling, referrals and market research.
    • Conduct regular customer visits and sales calls to develop opportunities and strengthen existing relationships.
    • Grow sales across the company’s product and service portfolio.
    • Identify opportunities to increase customer spend, introduce additional products and expand existing accounts.
    • Monitor customer buying patterns and proactively identify opportunities and risks.
    • Prepare and follow up on quotations, tenders and new business opportunities.
    • Work closely with the Division Manager on major tenders and strategic opportunities.

    Customer Relationship Management

    • Build and maintain strong, long-term relationships with key customers.
    • Act as a trusted point of contact, ensuring customers receive consistent and professional service.
    • Understand customer requirements and provide appropriate product and service solutions.
    • Proactively resolve customer queries, concerns and service issues.
    • Maintain existing business and identify opportunities to improve customer retention and satisfaction.
    • Conduct regular customer and factory visits in line with agreed call and inspection schedules.
    • Ensure customers remain informed of relevant product developments, technical information and company services.

    Product & Technical Knowledge

    • Develop and maintain an in-depth understanding of the company’s products, services and applications.
    • Assess customer requirements accurately before recommending products or procedures.
    • Provide customers with appropriate product information, technical guidance and application support.
    • Keep up to date with product developments, technical information and industry trends.
    • Attend product training, technical updates and service training as required.
    • Work closely with the Division Manager and Technical Manager to provide customers with appropriate technical support.
    • Ensure recommendations are accurate and do not result in avoidable product or application issues.
    • Ensure customers receive relevant product data sheets and MSDS information and understand safe product handling requirements.
    • Identify where additional customer or operator training is required and coordinate this with management.

    Pricing & Commercial Management

    • Work with the Division Manager to conduct regular customer price reviews.
    • Communicate pricing changes to customers within the required timelines.
    • Monitor competitor pricing and market activity.
    • Identify commercial opportunities and risks within the territory.
    • Assist management in developing competitive strategies to protect and grow market share.

    Market Development

    • Monitor market trends, customer requirements and competitor activity.
    • Provide management with regular feedback on competitor strategies, pricing and market developments.
    • Identify emerging markets, potential customers and opportunities for business expansion.
    • Assist in developing and implementing territory-specific marketing and sales plans.
    • Develop strategies to retain existing market share while identifying opportunities for growth.

    Sales Reporting & Performance Management

    • Provide accurate and timely sales reports to management.
    • Monitor sales performance against budget and agreed targets.
    • Review customer sales trends and buying patterns.
    • Track new business, lost business and customer activity.
    • Maintain accurate records of sales opportunities and customer interactions.
    • Report on cold-calling activity, new business development and pipeline opportunities.
    • Monitor accounts payable and customer-related commercial issues where applicable.
    • Submit weekly sales reports and other required management reports within agreed deadlines.
    • Monitor and manage sales expenses within company guidelines.

    Customer Service & Company Representation

    • Represent the company professionally at all times.
    • Ensure a high standard of service throughout the customer relationship.
    • Work proactively to prevent the loss of customers due to service, communication or performance issues.
    • Promote the company’s testing facilities, technical capabilities and value-added services.
    • Ensure customer requirements and concerns are communicated effectively to the relevant internal departments.
    • Maintain a professional and solutions-focused approach to customer relationships. 

    Key Performance Areas

    Success in this position will be measured against:

    • Achievement of monthly and annual sales targets.
    • New business development and revenue growth.
    • Customer retention and growth of existing accounts.
    • Gross margin and commercial performance.
    • Sales pipeline development.
    • Customer satisfaction and service levels.
    • Accuracy and timeliness of reporting.
    • Market share growth.
    • Effective management of customer relationships.
    • Identification and conversion of new sales opportunities.

    Candidate Profile

    • The successful candidate will be a results-driven and commercially minded sales professional with strong relationship-building skills and the ability to operate confidently with customers and internal stakeholders.

    The ideal candidate will demonstrate:

    • Proven experience in a B2B sales environment.
    • A strong track record of achieving and exceeding sales targets.
    • Experience in new business development and account growth.
    • Excellent customer relationship management skills.
    • Strong negotiation and communication abilities.
    • Commercial awareness and an understanding of pricing and margins.
    • Good analytical and reporting skills.
    • The ability to understand and communicate technical product information.
    • Strong organisational and time-management skills.
    • A proactive, self-motivated and solutions-focused approach.
    • The confidence to work independently while collaborating with management and technical teams.
    • A valid driver’s licence and willingness to travel within the allocated territory, where required.

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Pro Talent on pro-talent.co.za to apply

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