Senior Scrum Master at FNB South Africa

Are You Someone Who Can 

• Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy 
• Resolve challenges and act autonomously in creating resolution within the Agile space 
• Enable cross-functional development teams to deliver quality software as effectively as possible whilst upholding the values, principles and practices of scrum methodology and the agile manifesto both personally and within the team 
• Work with both Kanban and Scrum simultaneously depending on the team 
• Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs 
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG 
• Participate in planned activities that are appropriate for own and employee development 
• Help the Development Teams understand the need for clear and concise Product Backlog items 
• Assess and evaluate of the current Agile environment within allocated Development Teams 
• Coach the development teams in self-organization and cross-functionality 
• Review and report on the performance of the teams 
• Implement customer service solutions demonstrating the shared values 
• Deliver internal and external customer service excellence through adherence to quality service standards 
• Ensure that scrum is understood and enacted 

You Will Be An Ideal Candidate If You 

• Minimum Qualification - Completed relevant Diploma in a related field 
• 4 – 5 years’ experience in Programme and Project Management 
• 3+ years' experience in a Scrum Master role 
• Experience in banking or financial services sector 

End Date: November 17, 2025