Senior Site Technician- Umhlanga at Momentum Metropolitan Holdings Limited

Role Purpose    

• To proactively execute and coordinate building facilities infrastructure maintenance in accordance with relevant industry standards and prevailing legislation.
• This role encompasses both hard and soft services and requires a senior individual capable of supervising onsite staff and managing external vendors.

Requirements    

• Matric/Grade 12
• Trade-tested electrician with Matric or N6 Certificate in Electrical Engineering
• Technical knowledge of Data Centre operations, HVAC, generators, UPSs, electrical switchgear, and building electrical reticulation
• Advanced PC skills
• 3-5 years’ experience in a corporate / hospitality maintenance environment is essential
• A good working knowledge of electrical reticulation and emergency power systems
• Knowledge of the Occupational Health and Safety Act’s regulations relating to Plant and Machinery
• A hands-on individual who can operate independently and with minimum supervision
• An analytical thinker, able to communicate with clients and staff in a clear and proactive manner
• Ability to provide an internal service promptly, in accordance with company standards
• Proven ability to supervise onsite staff and coordinate contractors/vendors
• Strong analytical, problem-solving, and communication skills
• Experience in preventative and reactive maintenance of building systems

Duties & Responsibilities    

Internal Process

• Determines and organizes work sequences and on site applications and, executes repairs and renovations to interior/exterior surfaces, fixtures and fittings.
• Oversee maintenance of generators, UPSs, chiller plant, air-conditioning, switchgear, and other building systems
• Maintain Building Management Systems and monitor equipment performance
• Perform first-line repairs and minor electrical, plumbing, or mechanical work
• Supervise contractors and ensure adherence to control-of-works and safety standards
• Conduct building inspections, audits, and maintain accurate records
• Attending to the completion of procedural instructional/transactional forms/documentation.
• Perform routine and scheduled maintenance of property including but not limited to: painting, tiling, cleaning of gutters and general maintenance repairs including doors locks and door repairs.
• Data recording for fault diagnosis, corrective and preventative maintenance and condition monitoring.
• Perform general maintenance tasks.
• Perform ad-hoc tasks including but not limited to: office moves, escorting of vendors.
• Ensure that all relevant job cards are completed and checked daily.
• Identify all maintenance concerns, and provide the Line Manager with regular written and/or verbal feedback as required.
• Respond to emergency calls when directed by employer or office staff.
• Perform daily and weekly FM inspections and reports.
• Perform standby duties as and when required.
• Sustainability reporting.
• Vendor SLA meetings
• Oversee cleaning, catering, hygiene and security services
• Enable client centricity  within area of responsibility
• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
• Drive client service delivery goal achievement in line with pre-defined standards in order to ensure that clients receive appropriate advice and after sales service.
• Adhere to client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
• Feedback on delivery of services against agreed service level agreements and in terms of overall client targets.
• Build and maintain relationships with clients, internal and external stakeholders.
• Deliver on service level agreements made with clients, internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

Teamwork

• Contribute to a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Contribute to a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Encourage innovation, change agility and collaboration within the team
• Manage budget and implement sound financial controls
• Adhere to procurement policy and procedure
• Adhere to sound financial controls regarding budget expenses

Competencies    

• Business Acumen: Understands how the business operates, the key issues and risks affecting success, and how they impact commercial viability.
• Client/ Stakeholder Commitment: Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity
• Drive for Results: Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
• Innovation: Does what is right for the business and drives continuous improvement through innovation
• Motivating and Inspiring Team: Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, empowerment in others and encouraging them to contribute to the best of their ability.
• Collaboration: Prioritises the business interests of Momentum Group and invests in the success of the group by aligning effort across divisions
• Impact and Influence: Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of Momentum.
• Self-Awareness and Insight: Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.
• Diversity and Inclusiveness: Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
• Growing Talent: Actively mentors, coaches, and develops others to strengthen capabilities

Closing Date    

• 2026/03/03