Senior Software Quality Analyst at BETSoftware

Skill Set

• We’re looking for a skilled Senior Software Quality Analyst to take testing and quality assurance to the next level. In this role, you’ll dive into both manual functional and API testing, while shaping the strategic direction of the testing Team.
• You’ll craft and implement comprehensive test strategies, execute thorough testing, and manage defect processes with precision. Beyond testing, you’ll coordinate the team, mentor colleagues for career growth, and influence process improvements.
• Your insights will also feed into performance appraisals, positioning you as a key driver in shaping the team’s success and future. Ready to lead quality and make an impact? Apply now!

Responsibilities

• Analysis and Design: You will examine documentation like business requirements and specifications. This review helps you derive appropriate test estimates and formulate a strategic test approach, ensuring thorough test coverage. 
• Implementation: You are responsible for developing manual functional and API test cases that adhere to internal standards and best practices. This process is managed within a test management tool to maintain organisation and efficiency. 
• Execution: You will execute tests using the relevant tools, ensuring that each test is conducted methodically and accurately.
• Defect Management: A key aspect of your role involves formally logging any defects found during testing. You will follow up on the progress of these defects and retest them once they are addressed. 
• Retesting and Regression Testing: You are tasked with conducting both retesting and regression testing to ensure that software changes have not adversely affected existing functionality. This includes maintenance of the regression test pack. 
• Reporting: You are responsible for creating test progress and test completion reports. 
• Documentation and knowledge sharing: You will create documentation to facilitate knowledge sharing within the team. You will also be involved in conducting training sessions with the team to support upskilling efforts. 
• Strategic Influence: Play an integral role in shaping the team's direction by implementing test process improvements that align with strategic objectives. 
• Career Development: Act as a mentor for team members by offering guidance that aligns with the company's career framework, and advocate for team member promotions by recognizing and nurturing their potential for growth. This includes providing input into performance appraisals. 
• Team Coordination: Facilitate the organization of team logistics, including the planning and coordination of team leave, timekeeping, remote work schedules, and provision of after-hours support. 
• Team Expansion: You will play a supporting role in scaling the team to meet organizational needs. This involves participation in the interview process to assess and select candidates who align with our technical requirements and company culture.
• Your insights and evaluations will be key in making informed hiring decisions, contributing to the growth and strengthening of our quality assurance team.

Living the Spirit: 

The ideal candidate for this role exhibits a dynamic and positive attitude, coupled with a solution-focused mindset to tackle challenges. Key attributes include: 

• Collaborative Teamwork: Engages actively in team efforts to achieve collective objectives, fostering a cooperative work environment. 
• Adaptability and Openness to Change: Demonstrates flexibility and a willingness to adapt to evolving circumstances and environments. 
• Eagerness for New Challenges: Shows enthusiasm for taking on new tasks and learning new skills, contributing to personal and professional growth. 
• Promotion of Continuous Improvement: Encourages a culture of ongoing development and learning within the team by sharing insights and knowledge. 
• Receptiveness to Feedback: Openly receives and acts upon feedback, acknowledging mistakes and taking responsibility for actions. 
• Innovative Thinking: Brings fresh, creative ideas to the table, challenging conventional methods and suggesting novel solutions. 
• Proactive Approach: Diligently follows up on pending issues until resolved, ensuring thorough and timely completion of tasks. 
• Informed Decision-Making: Makes decisions based on factual data and analysis, ensuring they are timely and well-considered. 
• Integrity in Communication: Maintains honesty, accuracy, and completeness in all forms of communication, upholding high ethical standards. 
• Consistent Adherence to Processes: Reliably follows established protocols and policies, ensuring consistency and quality in all tasks undertaken. 

This role requires a blend of innovative thinking, proactive problem-solving, and a commitment to teamwork and ethical standards, contributing significantly to the overall success of the team.

Qualifications

• BSc, BCom, Ndip 
• At least 5 years of experience in a software testing role 
• ISTQB certifications are advantageous