Senior Specialist Quality Assurance at Vodafone Global Enterprise

What you’ll do

• The Senior Specialist: Quality Assurance role will oversee MAST infrastructure projects 
• This role requires ensuring projects are delivered meeting the highest quality standards, on time, and within budget.
• The Senior Speciality will coordinate cross-functional teams, manage stakeholder relationships, and uphold rigorous quality assurance protocols to ensure operational excellence. 

Who you are
Key accountabilities and decision ownership :

 Quality Assurance & Control

• Implement and enforce quality control measures to ensure all project deliverables meet required standards.
• Conduct regular quality inspections during and after site completion, addressing any issues promptly.
• Maintain up-to-date knowledge of industry standards (e.g., ISO9001/2008, SABS) and ensure compliance throughout project execution. 
• Driving a culture of continuous improvement and excellence within the project team
• Project Planning & Continuous Improvements

Requirement Analysis

• Review and understand business and technical requirements.
• Identify testable elements and clarify ambiguities.

Test Planning

• Develop a comprehensive quality test strategy and plan.
• Define quality assurance scope, objectives, resources, and timelines.

Test Execution

Perform manual or automated quality testing.

• Log and track defects with detailed reproduction steps and evidence during quality test phase and  collaborate with Project Managers to ensure timely resolution.

Process Improvement

• Identify areas for improvement in QA processes.
• Suggest and implement best practices and standards.

Compliance and Standards

• Ensure adherence to industry standards (e.g., ISO, CMMI).
• Support audits and quality reviews.

Stakeholder Management

• Manage relationships with stakeholders, ensuring their needs and expectations are met.
• Facilitate regular meetings and updates to keep stakeholders informed of project progress. 
• Strong collaboration with the Projects and Site Permitting teams 

Reporting and Documentation

• Document quality test results and provide quality metrics.
• Communicate risks, issues, and progress to stakeholders.

Core competencies, knowledge and experience :

• Minimum of 5 to 8 years of experience in Quality Management, preferably in the telecommunications / built environment
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Time Management: Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Problem-Solving: Ability to think critically and creatively to overcome challenges, obstacles as well as non-conformance management.
• Risk Management: Proficiency in auditing, identifying, assessing, and mitigating project delivery risks.
• Budgeting: Experience in managing project delivery, budgets and financial resources effectively.
• Technical Proficiency: Knowledge and experience with Quality Management software and tools (e.g., Procore, Autodesk Build)
• Proficiency in QA/ QC documentation and procedures

Must have technical / professional qualifications: 

• Education: Bachelor’s degree or diploma in Engineering, Built Environment or a related field. 
• Certifications: Quality Management Qualification Essential; Project Management Qualification (Desirable) 
• Minimum of 5 - 8 years of experience in Project Management, Quality Management, preferably in the telecommunications / built environment.