Senior Specialist: Systems at The South African Revenue Service (SARS)

Job Purpose

• To provide expertise, advice and support in development of data mining platform and matching of internal and external data in order to enable tactical translation and operational implementation.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 8-10 years' experience in an   Information Technology / Customs and Excise environment, of which 3-4 years ideally at operational specialist level

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 15 years Customs and Excise experience.

Job Outputs:

Process

• Apply processes to improve data validation across service delivery systems in line with operational targets.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and client service delivery.
• Design data extracts for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
• Check completeness, validity, relevance and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
   

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
   

People

• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
   

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
   

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
   

Behavioural competencies

• Honesty and Integrity 
• Attention to detail
• Trust
• Respect
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies

• System Thinking
• IT Strategy and Planning
• Functional Policies and Procedures
• Reporting
• Business Knowledge
• Efficiency improvement
• Application Development and Maintenance
• Database Design and Management
• IT Knowledge
• Business IT Systems
• Computer Literacy
• Process Design and Improvement
• Enterprise Architecture(IT)
• ICT Audit (IT)
• Database Architecture (IT)
• Application & Exploitation (IT)
• Networking & Comm (IT)
• Structured Reviews (IT)
• Configuration Software(IT)
   

Compliance Competency

• GOC Confidential