Senior System Analyst (Western Cape) at Flash Group

Description
RESPONSIBILITIES:

• Analyse business requirements and translate them into detailed system specifications and technical documentation.
• Collaborate with Solution Architects to define and maintain system interfaces, workflows, and integration points.
• Produce system-level functional specifications, data mapping documents, and sequence diagrams to support development.
• Ongoing analysis and documentation of existing systems
• Identify and document edge cases, error handling requirements, and system constraints.
• Review business requirement documents (BRDs) and flag inconsistencies, gaps, or technical feasibility issues.
• Validate proposed system designs with development teams to ensure clarity and technical alignment.
• Decompose epics and features into structured system requirements aligned to sprint-ready development tasks.
• Manage traceability between business requirements, system specifications, and test cases.
• Own and maintain the system requirements baseline throughout the development lifecycle.
• Participate in solution design walkthroughs and provide clarifications during development and testing.
• Support QA teams by reviewing test plans and ensuring coverage of all functional and system scenarios.
• Perform impact assessments for change requests or enhancements on existing system components.
• Maintain up-to-date system documentation aligned to released functionality.
• Assist in the definition of non-functional requirements (NFRs) such as performance, security, and availability.
• Work across multiple projects or initiatives simultaneously, managing system analysis deliverables to agreed timelines.

Requirements
MINIMUM REQUIREMENTS:

• Minimum of 10 years’ relevant industry experience, preferably within a Fintech environment

REQUIRED KNOWLEDGE / TECHNICAL SKILLS:

• Strong understanding of system analysis principles, software development lifecycle (SDLC), and agile methodologies.
• Proficient in writing functional specifications, system workflows, and sequence diagrams.
• Proficiency with tools for mockups/wireframes (e.g. Figma, Lucidchart)
• Experience with tools such as Asana, , Postman, mermaid.js, MS Azure DevOps/Atlassian Tools, etc. 
• Familiarity with API documentation, data mapping, and system integration patterns 
• Solid grasp of databases and data structures; ability to understand SQL and data models.
• Understanding of non-functional aspects such as security, performance, high availability, and scalability.
• Experience working in fintech, financial services, or highly regulated environments preferred.
• Good knowledge of software architecture and cloud-native platforms (AWS or Azure) is advantageous.
• Understanding of process, flow and context diagrams. 
• Familiarity with ETL processes and data mapping
• Understanding of high volume transactional systems and concepts eg. Idempotency

COMPETENCIES / ATTRIBUTES:

• Analytical thinking: Ability to dissect complex problems, identify patterns, and deliver structured solutions.
• Attention to detail: Ensures completeness and accuracy in documentation and analysis.
• Communication: Clearly articulates technical information to both technical and non-technical stakeholders.
• Collaboration: Works effectively within cross-functional teams including developers, testers, architects, and product owners.
• Stakeholder engagement: Builds strong relationships across business and technical teams.
• Adaptability: Manages competing priorities in a fast-paced, dynamic environment.
• Ownership: Takes accountability for quality and completeness of system analysis deliverables.
• Problem Solving: Demonstrates initiative in resolving technical and process-related challenges.