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A global travel management business with an African soul, committed to our people, customers and suppliers by providing exceptional quality, service and value in a sustainable manner.
Description
To effectively manage Product reservations and scheduled tour operations aimed to exceed client and supplier expectations.
Responsibilities
SCOPE
RESERVATIONS SHARED MAILBOX
WEBSITE LIVE CHAT
QUOTING
RESERVATIONS
TOUR FINANCIALS
CANCELLATIONS & REFUNDS
PRE-TOUR OPERATIONS
DURING TOUR OPERATIONS
SERVICE DELIVERY /CUSTOMER SERVICE
INCIDENTS & COMPLAINTS
SALES
PRODUCT
Qualifications and Expertise
Competency
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