Senior UI/UX Designer - Pretoria at CLS Human Capital Specialists

Job Purpose:

• To ensure that products are designed and projects are delivered with the user in mind and are put into context based on a clear understanding of who our users are, what their needs are and how they’d like our products to work.
• To translate an in depth understanding of our users into high quality product designs and end products which users choose to engage with because they solve their problems.
• To ensure that we have tested ideas with users before significant investment is made in building products and delivering projects.

Minimum education (essential):

• Matric
• Diploma in Graphic Design, Digital Media or equivalent

Minimum education (desirable):

• Degree in Graphic Design, Digital Media or equivalent
• Degree in Information Technology / Multimedia

Minimum applicable experience (years):

•  5 years

Required nature of experience:

• Experience with user research techniques like: focus groups, interviews, surveys, consumer research and social media listening, experiments and field trials, observation and competitor analysis.
• Experience with low and high fidelity prototype methods and tools.
• Experience in generating UI/UX designs for mobile, tablet and web which abide to relevant platform guidelines.
• Graphic Design with the following programs: Photoshop, Illustrator, InDesign, other vector based software would be advantageous.
• Awareness and application of design guidelines as stipulated by iOS and Android for mobile design and development.
• Iconography, illustration and mobile app based design. 
• Corporate identity design and establishment. 
• 3D design and animation experience would be advantageous.

Skills and Knowledge (essential):

• Adobe Suite including Photoshop, Illustrator, InDesign.
• Figma
• Strong computer skills and excellent knowledge of Google Suite.
• Proficiency in Google Slides and Microsoft PowerPoint or other related software to design presentations.

Essential Competencies:

• Generating Ideas 
• Showing Composure
• Inviting Feedback 
• Team Working 
• Meeting Timescales
• Checking Things
• Producing Output 
• Managing Tasks

Important Competencies:

• Adopting Practical Approaches
• Developing Expertise 
• Providing Insights
• Exploring Possibilities 
• Convincing People
• Articulating Information 
• Thinking Positively
• Embracing Change 
• Valuing Individuals
• Following Procedures
• Upholding Standards 
• Taking Action

Market Research 30%

• Use effective market research methods and tools to identify unmet customer needs, assess product demands and enhance value propositions of existing products so that they resonate with their target audience.
• Improve customer relationships, and implement a stronger positioning in the business landscape.
• Stay abreast of new market research tools and ensure that the most appropriate tools are implemented for the situation. 
• Use data insights to support/challenge customer feedback.

UI / UX Prototyping and Design (Web) 25%

• Use prototypes to test ideas with customers to learn how they feel about the product and identify areas for improvement.
• Stay abreast of prototyping techniques and select the appropriate option for different projects.
• Plan, design and develop website designs.
• Improve and implement innovative ideas in terms of UX and UI.
• Collaborate with the digital marketing team and analytics from the website to identify opportunities for enhancing website design. 
• Design elements and iconography for app and website.
• Create visually appealing and responsive website designs that align with brand guidelines.
• Collaborate with cross-functional teams to understand project requirements and translate them into effective web design solutions.
• Use industry-standard design tools.
• Design intuitive and engaging user interfaces, considering user interactions and feedback.
• Ensure that website designs are responsive and optimized for various devices and screen sizes.
• Implement best practices for mobile and desktop user experiences.
• Work closely with developers, marketing and other stakeholders to ensure seamless integration of design elements.
• Maintain consistency in design elements and brand identity across all web platforms.

UI / UX Prototyping and Design (App) 25%

• Stay abreast of prototyping techniques and select the appropriate option for different projects.
• Keep abreast of mobile platform design guideline changes and leverage new design and development features to improve the user experience.
• Plan, design and develop app designs.
• Create visually appealing and user-centric mobile app designs that align with the brand and user experience guidelines.
• Collaborate with cross-functional teams to understand project requirements and translate them into effective app design solutions.
• Develop wireframes, prototypes, and high-fidelity UI designs that enhance the overall user experience.
• Design intuitive and engaging user interfaces, considering user interactions and feedback.
• Use industry-standard design tools.
• Stay updated on the latest design trends and guidelines for iOS and Android platforms.
• Ensure app designs adhere to platform-specific standards while maintaining a consistent brand identity.
• Work closely with mobile app developers to ensure the seamless integration of design elements into the development process.
• Design app icons and other graphical assets that contribute to a cohesive and visually appealing app presence.
• Stay informed about emerging technologies and design trends in the mobile app industry.
• Integrate innovative and contemporary design elements into app designs.

Team Work and Mentoring 15%

• Demonstrate a collaborative approach by actively participating as a team member and providing support to design colleagues during challenging situations or high-pressure periods to ensure successful project delivery.
• Coach and train junior UX/UI designers and be accountable for the quality of their designs.
• Work closely with cross-functional teams and relevant stakeholders to understand their needs and ensure that the packaging aligns with product launch timelines, customer experience priorities and marketing strategies.
• Continuously communicate and collaborate with the team to solve problems and discuss best design practices. 
• Take personal ownership for projects and products.

QMS 5%

• Ensure that QMS guidelines are adhered to. 
• Ensure that all supporting documents are kept to date. 
• Ensure that all processes are kept relevant.