Senior Underwriter at Momentum Metropolitan Holdings Limited

Role Purpose    

• Provide efficient and effective application of risk underwriting rules for new business to ensure protection of the risk pool in doing so appropriately rate any risk and communicate effectively with both internal/external clients.

Requirements    

• Grade 12 or equivalent qualification
• B-Degree in Business, Finance, or related field
• Relevant medical qualification (nursing, physiotherapy, or equivalent)
• 5-8 years risk insurance underwriting experience 

Duties & Responsibilities    

• Underwriting quality and competitive risk cases
• Analyse and evaluate life insurance applications against set criteria in order to determine the client's financial, medical, occupational and avocational  risk to the business.
• Collaborate with relevant stakeholders, such as medical personnel, product development and financial advisors, to obtain information relevant to the client's life insurance application.
• Interact with medical professionals and other stakeholders  to arrive at a decision that reflects the risk.
• Provide quality guidance and training to the underwriting team to ensure quality of decision making.
• Escalate client applications as and when necessary where risk is uncertain or approval and rejection is unclear.  
• Partner with client and brokers to ensure they understand context and reason a decision was made.
• Make recommendations on the client's application and determine if this should be approved or rejected based on set criteria.
• Ensure that the quality of the work produce meets the internally set minimum requirements for audit purposes.
• Correctly summarise the applicant’s information in a way that is articulated correctly and maintain detailed records of policies underwritten and decisions made in line with organisational policies and relevant legislation.
• Maintain internally set service level agreements to ensure applications are processed timeously.
• Adhere to relevant legislation and compliance policies and procedures that might impact the processing of the accepted application.
• Continuously update knowledge and skills required for the role through partaking in training and keeping up to date with market trends and current affairs.

Signing authority 

• Authorized to assess, underwrite and approve insurance risks in accordance with the company’s underwriting guidelines, delegated authority framework, and applicable regulatory requirements. The role will have minimum signing authority requirement of R10 000 000 life cover per risk.
• Building sustainbale partnerships with brokers, stakeholders and clients
• Build and maintain relationships with clients and internal and external stakeholders such as borker consultants, Product Development, Claims, Reinsurers, Research and Development, non-disclosure unit, etc.
• Provide authoritative, expertise and advice to clients and stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Ensure that relevant stakeholder such as the brokers are constantly given up to date feedback on any updates or changes regarding the client’s application.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Contribute to an environment of continuous learning
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Enable colleagues with  through sharing learnings and transferring skills and knowledge.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Take ownership for driving career development. 
• Enabling efficiencies through a digital mindset
• Positively influence and participate in change initiatives.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect. 

Competencies    

• Examining Information: Analyses and processes information; asks probing questions; strives to find most suitable solutions to problems.
• Documenting Facts: Writes fluently when documenting facts; understands arguments logically; focuses on finding facts.
• Checking Things: Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Producing Output: Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output.
• Interpreting Data: Interprets data rationally by quantifying issues; applies technology as a means to evaluating data; evaluates information objectively.
• Following Procedures: Conforms and adheres to rules; closely follows instructions and procedures; minimises risks by sticking to processes.
• Upholding Standards: Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity.
• Understanding people: Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others.
• Team work: Support and collaborate with team members towards a mutual outcome.
• Showing Composure: Copes with change and variety; tolerates uncertainty and ambiguity; adapts to new and different challenges.

Skills

• Analytical skills
• Communication skills
• Attention to detail
• Interpersonal skills
• Planning and organising skills
• Prioritisation skills

Closing Date    

• 2026/05/05