Senior Virtual Trainer at The Shoprite Group of Companies

Job Objectives    
Employee Centric Delivery

• Utilise a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs.
• Monitor and measure effectiveness of all training.
• Partner with the L&D team to develop and deliver high quality training interventions and where required, to ensure that the outcomes and required units standards for accredited training materials is adequately delivered.
• Together with the L&D team, Divisional People Partner and Training Delivery Manager, conduct specific training needs assessments to support the design, development and delivery of relevant training.
• Ensure the overall quality in all training processes.
• Establish, plan and schedule training in consultation with the relevant stakeholders.
• Arranging of appropriate training venues, equipment, training materials as applicable etc.
• Ensure successful transfer of knowledge and competence through effective training facilitation techniques.
• Together with the L&D team Divisional People Partner and Training Delivery Manager, Setting up, administering and conducting training assessment tools, such as CBT’s, final assessments where relevant etc.
• Complete all relevant training administration accurately and timeously.
• Periodically evaluate ongoing programs to ensure if they reflect any changes and update delivery of the revised content on a regular basis.
• Regular reporting and providing feedback to the relevant stakeholders.

People (Self, Team & Organisational)

• Participating in, and aligning with the Divisional Training team to deliver training services to the business.
• Participating in various Divisional Training team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
• Participating in various Divisional Training team activities that foster a wellness culture to ensure that the team mentally, physically and emotionally feels supported.
• Participating in the enablement of a culture of open and transparent communication within the Divisional Training team.

Financial, Reporting & BI

• Ensuring accuracy in data input and relevant reports as applicable to the Divisional Training team.
• Using official data sources to inform administrative outputs.
• Assisting with compiling basic reports for input to broader People requirements.
• Consolidating basic costs or data as required by the Divisional Training team and other training stakeholders.

Governance & Compliance

• Ensuring compliance with relevant labour relations frameworks and legislation.
• Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements, POPI Act, Skills Development Act.
• Identifying and mitigating of Divisional Training risks.

Future-Fit

• Participating in the integration and effective flow of work with other solutions and service areas.
• Identifying opportunities for continuous improvement in training delivery services.
• Suggesting or sharing ideas related to relevant training technology requirements where required.

Qualifications    

• Diploma in HR, OD, Training and Development or equivalent
• Grade 12, National Senior Certificate

Experience    

• Experience within the FMCG, retail sector or similar is essential.
• 3+ Years’ experience in a Senior Virtual Training role rendering Training delivery in a virtual environment – both prerecorded in a ‘live setting” including on content and material of an accredited nature with unit standards and NQF credits with exposure to assessment and moderation is essential.
• Must be capable of delivering higher NQF accredited courses

Knowledge and Skills    
As relevant to perform the role.