About
Hyundai Automotive South Africa in partnership with Motus Corporation will ensure that the needs of all our customers are met and that the highest level of service is provided. Hyundai SA will ensure that every aspect of the motor ownership experience is in place; from the purchase, to servicing and parts availability.
Many of the Dealerships in th...
We are seeking a knowledgeable and customer-focused Service Advisor to enhance our operations. This role primarily focuses on facilitating client relationships while ensuring the efficient delivery of service solutions in a retail environment. You will act as a liaison between customers and our service team, driving satisfaction and trust.
Requirements
Proven track record in a customer service role, preferably within the automotive or related industry.
Strong interpersonal and communication skills, with the ability to engage effectively with clients.
Demonstrable experience in managing customer relationships and resolving conflicts.
Ability to perform under pressure in a fast-paced environment while maintaining attention to detail.
Basic understanding of automotive systems and terminology is preferred.
Proficient in using computer software and systems for scheduling and record-keeping purposes.
Preferred Qualifications
Experience in automotive service or repair environments is a plus.
Certification from an automotive technical school or relevant courses is desirable.
Knowledge of service department operations and related processes is advantageous.
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