Service Advisor - Johannesburg - North at Measured Ability Group of Companies

Key requirements

• Exceptional customer service capabilities
• Minimum of 3-4 year's experience with a strong administration capability and expertise with a reputable brand
• Experience with corporate dealerships and volume brands
• MS Office suite
• Automotive platforms Evolve and IAL 

Key responsibilities

• Booking target 120 cars per month per branch 
• Actively work on customers we sold vehicles to meet monthly service targets and book them
• Client calls in for service or engage the sales consultant who notifies the team on the customer care
• Logistic arrangements to be made should a vehicle be collected from the customer and manual service check sheet to be signed off between driver and client
• Check sheet to be done around the vehicle and driver on hand to assist
• Job card info to be discussed to ensure contact details, vehicle info and clients concerns are noted and accurate. 
• IAL job cards to be created for service claims, all pictures taken to be uploaded
• Warranty submission within 5 days as per OEM compliance required