Service Manager at Unitrans

Job Advert Summary    

• An opportunity has become available for an experienced Service Manager in the Agriculture industry, who will provide technical support to operations by ensuring availability of a large fleet of agricultural and road haulage equipment. The incumbent will need to take responsibility of the capital expenditure program by specifying and procuring new vehicles and equipment fit for purpose and specific applications, through implementing a continuous improvement program. Accountability will include the management of the department as a profit and loss centre and advising on cost effective preventative maintenance practices, so as to maximise asset life and availability. The role holder will keep the relevant General Manager and Regional Technical Manager aware of any relevant new equipment developments and assist in seeking continuous operational improvements. The role holder will also be responsible for the repair of plant, machinery and equipment and the quality control thereof.

Minimum Requirements    

• Qualification: Technical Degree/ Post Graduate Diploma, Qualified Diesel Mechanic  (Trade Certificate is essential)
• Experience in a similar role: up to 5 years
• Knowledge of the transport, logistics and agriculture industry both operationally and technically
• Ability to analyse and evaluate market trends
• Strong financial acumen
• Good relationship building skills
• Innovative and lateral thinking
• Experience of Preventative Maintenance and planning systems
• Hands on management style
• Data driven decision making skills Independent
• Strong negotiation skills
• Team player and ability to work in a dynamic team environment
• Excellent reporting and presentation skills
• Ability to research and study industry and related topics (environmental scanning)
• Working knowledge of maintaining a large fleet comprising of trucks, trailers, yellow equipment and light vehicles in excess of 100 assets
• Safety management experience (preferably NOSA)
• World class operational experience (5S, 6 sigma etc.)

Duties & Responsibilities    

• Expenditure Control
• Expenditure is within budget
• Ensure that General Manager and Line Manager are kept informed regarding expenditures
• Appropriate corrective action regarding cost exceeding budget is timeously taken
• Compile and review annual budget
• Monitor all workshop operations within areas of responsibility and ensure:
• Vehicles are inspected after servicing and repairs
• Quality standards are maintained
• Vehicles are test driven after a service or a repair
• Breakdowns are attended to timeously and breakdown analyses monitored to improve vehicle uptime
• Quarterly fleet audits are conducted
• Necessary arrangements are made when a vehicle accident or incident occurs
• All legal requirements are complied with
• The management of stores stock levels and the purchase of replacement parts and equipment
• Stock checks are done randomly
• Stock orders are signed
• Close contact with suppliers of stock is maintained to ensure quality and service
• Tyre maintenance standards are maintained, and spot checks are done
• Weekly service schedules are compiled
• The manage a service workshop which incorporates assets belonging to the Employer and / or Service Providers
• Fleet disposal and purchases
• Documents are checked for accuracy and the correct completion
• Service board is updated daily
• Manage the fleet maintenance programme
• Manage the budget vehicle maintenance costs to acceptable levels
• Monthly reports are submitted timeously, according to the prescribed format
• General / Adhoc
• SHEQ management in the workshop environment
• Workshop systems execution and efficiency (Evolve)
• Technical assistance by investigating fuel consumption anomalies
• Wearcheck sample management and execution
• Warranty claims                                                                                                                                                                                                                    
• Disciplinary management
• Staff time and attendance management