Service Office Manager at KwaZulu-Natal Department of Social Development

CENTRE :

• uMuziwabantu Service Office: uGu District Ref No: DSD01/08/2026UMuziwabantu 
• Babanango Service Office: Zululand District Ref No: DSD02/08/2026Babanango 
• KwaSani Service Office: Harry Gwala District Ref No: DSD03/08/2026KwaSani 
• Bergville Service Office: uThukela District Ref No: DSD04/08/2026Bergville 

REQUIREMENTS :

• Bachelor’s Degree (NQF Level 7) in Social Work. Registration with the South African Council for Social Services Professions as a Social Worker. Only Shortlisted candidates will submit proof of current registration with the South African Council for Social Services Profession as a Social Worker. A valid driver’s license. A minimum of 3 years junior managerial experience in social services environment.
• Knowledge: Constitution of the Republic of South Africa, Social Welfare and Community Development Legislation, Policies, Norms and Standards, Public Service Act, Public Service Regulations, Public Finance Management Act, Treasury Regulations, Organizational behaviour analysis, Strategic business management, Employee Performance Management and Development System, Legislation pertaining to Social Welfare Service Delivery, Understanding of SASSA functions, Social dynamics of KwaZulu- Natal communities, knowledge of HR Management, Labour Relations Act, Service Delivery Frameworks, Public Participation, Community Outreach.
• Skills: Communication, Interpersonal Relations, Report Writing, Financial Management, Change Management, Time management, Project Management, Leadership, Diversity management, Decision Making, Counselling, Service Delivery Innovation, Client orientation and client focus, presentation and facilitation, problem solving and analysis, conflict resolution, Driving, interviewing, computer literacy, numeracy and language skill. 

DUTIES :

• Provide Social Welfare Services; Provide Community Development Services; Ensure the provision of corporate support services;
• Ensure the implementation of Departmental policies and other relevant legislation in the day-to-day running of the component; Manage resources of the Service Office.