Service Support Officer at Motorola Solutions

Job Description

• As a Services Support Officer, you will provide support to the local team and broader service team. The Service Support Officer will handle a wide range of services support-related tasks and be vital for the smooth running of our offices around EMEA.  In this role, you will be expected to be an energetic professional who does not mind wearing multiple hats, as you will be confronted with the administrative challenges of supporting an office of diverse people.

You will be responsible for:

Services support tasks, including:

• Executive admin support
• Project reporting and updates
• Team meeting & event coordination
• Liaising with various Accounts Teams, to include Project Accounting, Accounts Payables, Account Receivables
• Procurement for projects and non project equipment & Services, e.g. processing purchase orders and processing of invoices including 3rd party vendor, OMAR
• Compilation of weekly project reporting
• Working with other services teams and liaising closely with the contract team on renewals.
• Oracle Project Management (OPM) project and resource set up and reporting
• Owner/Creator of New Processes, for example S&S Projects, creation of Google Forms and associated Processes and Documentation
• Assist with billing by preparing and sending invoices; maintain client databases; track accounts; oversee the invoice workflow, and assist in copying and distributing orders and other internal documents as requested
• Coordination of special requirements for new personnel including the allocation of office accommodation, computer systems, office and mobile telephones and the scheduling of induction training courses
• Providing country support and support on specific customer contracts
• Provide an efficient administrative support service which may include the preparation of presentation materials, proposals, quotations, tender documents, agreements and general correspondence

Basic Requirements
Education and Qualifications

Desirable:

• Bachelor Degree in any Principal

It will also be beneficial (not mandatory) if you have:

• Tertiary qualifications in secretarial and/or office administration

Experience and Skills

Essential:

• Extensive experience in a supporting role to a project delivery environment for a service provider or the corporate sector
• 1 – 3+ years’ experience
• Demonstrable in-depth expertise with:
• Executive admin support
• Providing assistance to Project Managers
• Document management and control
• Preparation of project status reports
• Taking and preparing meeting minutes
• MS Office product suite
• Google Suite
• Excellent keyboard skills, English grammar, syntax, composition, and spelling