Service Technician - Sishen - Kathu at Epiroc

Your mission as a Service Technician

• As a Service Technician, you will drive the success of the Epiroc Surface Drill Rigs product line by leveraging deep technical expertise and a commitment to excellence.

What you’ll do

• Provide specialized support for Epiroc machine systems, including automation technologies.
• Perform scheduled services and breakdown repairs on Epiroc RCS and equipment.
• Cultivate and maintain strong, long-term relationships with customers.
• Coach Epiroc and mine site employees on operating, troubleshooting, and repairing Epiroc autonomous and other equipment systems.
• Perform fault diagnosis, root cause analysis, and implement effective solutions.
• Promote and market Field Service work, as well as other Aftermarket services and products, to customers to support the growth of the Aftermarket Department.
• Participate in Root Cause Analysis (RCA) initiatives to identify recurring failures and collaborate with the Product Company to develop sustainable solutions.
• Liaise with Epiroc Product Company Engineering representatives to enhance product development.
• Assist with spare parts inquiries and participate in on-site stocking activities as needed.
• Report to management regarding any issues affecting Epiroc equipment performance.

What you’ll bring

• In-depth technical knowledge of Epiroc Surface Rotary Blasthole Drills.
• Minimum of 2 years of mining industry experience.
• Grade 12 and a Trade Qualification (Millwright, Electrical, Mechanical)
• Advanced troubleshooting skills for Remote Control Systems (RCS).
• Experience with Trimble High Precision GPS systems.
• Expertise in automation implementation is advantageous.
• Strong proficiency in troubleshooting all drill systems.

Who you are

• Excellent interpersonal skills and the ability to communicate effectively with diverse teams.
• Computer literate with proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong planning and organizational skills.
• Ability to work independently and uphold Epiroc standards.
• Valid driver's license.

Closing Date: 04 December 2025