Subscribe to Job Alert
Join our happy subscribers
Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
Read more about this company
The Service Now Developer will provide administration, application development, maintenance, and technical support of the organisation’s ServiceNow Platform by using best practice techniques to configure robust solutions to the customer and ensuring Platform stability.
Areas of responsibility may include but not limited to
Collaborate with the delivery teams to obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow by following ServiceNow best practices
Ensure requirements are understood, developed, tested, and delivered to specifications by closing all technical tasks related to configuration and implementation
Provide software coding and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
Design, implement, test, and deploy ServiceNow components like business rules, client scripting, UI Policies, ACLs, CSS, Properties, UI pages, Workflows, Contexts etc.
Build custom applications as needed by the company and where a solution cannot be met with out of box or customized ServiceNow solutions
Provide ongoing production administrative ServiceNow support, including advanced support via troubleshooting, answer “how to” technical and application configuration questions, implementing bug fixes and root cause analysis
Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
Identify system deficiencies and recommend solutions
Design and develop queries, reports and dashboards
Design and configure ServiceNow modules and forms
Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes
Mentor and share technical knowledge with service management team
Personal Attributes and Skills
Ability to work with remote teams and clients
Be capable of working independently as well as collaboratively across functional borders enterprise-wise
Work closely with TI and Business teams to develop and enhance ServiceNow capabilities
Display aptitude in learning new modules based on training materials
Education and Experience
Bachelor’s Degree or Higher, preferably in Computer Science, Information Systems, or related field
ServiceNow Administrator Certification
ServiceNow Developer Certification
3+ years of experience in developing and administrating on the ServiceNow platform
Understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITBM, ITOM, CMDB, and custom developments
Overarching understanding of ServiceNow Enterprise product suite
Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: ServiceNow API’s, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST
Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
Join our happy subscribers