Shareholder Identification Operations Associate at IHS Markit

The Impact: In this role, you will be pivotal in ensuring that the team’s current portfolio of clients is correctly recognized on a month-to-month basis liaising with multiple groups across the organization. You will be responsible for ensuring that monthly figures reported to management are in line with deliveries, that contracts are fulfilled and that upcoming renewals are confirmed. You will keep abreast of changing regulatory requirements and ensure that legal documentation is valid, allowing projects to be delivered in a complete and timely manner. You will have complete oversight over the team workload and projected revenues, helping to accurately forecast the team’s growth and success to the wider division.

What’s in it for you:

• Gain exposure to top management and business leaders of one of the largest companies globally
• Learn valuable management skills in multi-faceted role, liaising with multiple groups across the Issuer Solutions business including Sales, Product Owners, and the wider Operations team
• Contribute to the success and development of one the fastest growing business lines
• Thrive in an environment that focuses on powering the markets with essential intelligence needed to make confident decisions about the road ahead

Responsibilities:

• Workload Management and Team Forecasting – Help build and maintain capacity and business forecasting models taking responsibility for the workload management of the team, ensuring that all projects are correctly reflected and accounted for. Advise on resourcing on a monthly basis and liaise with internal finance teams and sales
• Salesforce Management – Liaise with sales on upcoming opportunities and client renewals, ensuring contracts are fulfilled and clients serviced appropriately
• Document management – Ensure client documentation is valid and up to date with regulatory requirements, liaising with teams on regulatory changes and changing buyside requirements

What We’re Looking For:

• Bachelor’s degree or equivalent related work experience
• Very strong Excel skills
• Experience with Salesforce or other Sales management systems preferable
• Analytical mindset and have strong problem-solving skills
• Strong team player who thrives under pressure and is comfortable working in a fast-paced, results-driven environment
• Self-motivated, organized, takes initiative and enjoys new challenges