SHEQ, Security, MHE Fleet, BCM & Facilities Specialist at DHL

Role Outline

SHEQ:

• Execute health, safety, quality and environment plans and processes to provide employees a safe and healthy work environment. Implement health and safety frameworks and standards, ensuring compliance and adherence to internal and external safety standards, quality standards and relevant regulations. Recognize and mitigate potential workplace hazards, unsafe equipment, work practices and working conditions within the workplace and external environment. Undertake inspections of grounds, facilities and premises, analyze and suggest corrective measures to reduce the risks of injuries and job-related threats. Draft reports and conduct investigations on job-related injuries and fatalities, quality nonconformities and determine measures to avoid any recurrence. Prepare and examine records of workplace injuries, illness and absences to identify areas of concern and provide information required by regulatory agencies. Conduct investigations for accidents, identify cause for accidents with engineers, management and health and safety regulatory authorities and prevent their recurrence. Participate in development of solutions for the transportation of hazardous material. Coordinate orientation activities and daily inspections in the operations facilities, grounds and administrative areas, changes in lay-out and installation of new equipment in order to meet safety rules and standards. Draft training material and content, and train employees on safety and quality protocols and safety-conscious work performance. Establish contact and relations with key stakeholders from larger community and law enforcement bodies impacting own work area. Study and resolve issues in day-to-day health, safety and environment operations and execute practices focusing on increasing effectiveness and efficiency

Risk, Security BCM Facilities, MHE Fleet:

• Responsible for identification and proactive management of risks. This includes the implementation of risk avoidance measures designed to effectively manage loss creating situations on site. Implementation of group policies and procedures relating to Security, Health and Safety maintenance. Timeous completion and submission of Risk Management reports. Consult with all stakeholders to ensure active participation in all Risk Management processes and achievement thereof. Completion of all investigations in accordance with Group Risk Management Standards. Ensuring prompt reporting of insurance claims. Adequate and effective systems are implemented to ensure compliance with the relevant laws, regulations and as well as policies and SOP's. Ensuring Site Management addresses all risks highlighted in audit reports and self-assessments. Management and Maintenance of MHE equipment

Key Responsibilities

• Maintain Minimum Safety Standards (MSS) at 100%                                                                                           
• Manage and maintain ISO 14001, ISO 45001 & ISO 22001 standards, ISO 13485 and regulatory requirements associated with the QMS 
• Establish Safety Committees and arrange compliance meetings                        
• Implement and maintain all Quality Management related standards (ISO 9001, Good Warehousing Practices
• Implement and maintain all Quality required documents (Quality Manual, SOP's, WI'S, Forms etc) in compliance with Good Warehousing Practices  
• Lead and maintain all CAPA, Change Control, Supplier Management and Training Programmes ensuring it is in compliance with GWP   
• Manage and control of contract service providers for Pest Control, Cleaning Services and Temperature Monitoring Services 
• To ensure full compliance and implementation to all client Quality standards.                                            
• Collate details of location/country safety incidents and reports them using the approved platform (LOGICS) or via the local LOGICS user within 48hrs.
• Assist country safety function in the preparation for and the completion of safety related inspections and audits (internal/external).    
• Ensure that the 12 Global safety First Rules and the 5 Driving Safely Rules are embedded into the workplace
• Provide general safety information and awareness training to location workforce.        
• Liaise with Site Management and the workforce to ensure that 2-way communications is maintained on safety related issues
• Assist in the investigation of incidents and accidents at the site and drafts reports for the Site and Country management where needed.
• Uses Behavior Based Safety techniques to engage with the workforce when appropriate      
• Act as the validator for Hazard and Near Miss Incidents input into Logics
• "Be responsible for the implementation of the Group Business Continuity Management Strategy at site level
• Provide direction and support to the Site Management on the locations BCM Plan held within Logics.
• BCM compliance to DPDHL and DSC operational standards.                                                              
• Manage the Site Plan and ensure that it is amended and updated as required to maintain its accuracy.
• Manage a suitable and sufficient review procedure for the plan at intervals not exceeding 6 months. 
• Prepare the plan for periodic audit when needed and assist in its conduct.     
• Assist in investigations into Business Continuity Incidents where appropriate.              
• Ensure that all BCM events are input into the Logics database within 48 hours of the incident occurring.
• Manage a suitable and sufficient test procedure for the higher risk plans at intervals not exceeding 6 months.
• Control all work related to technical plant installation and maintenance
• Facilitate the Facility site inspections as required.
• Manage the supplier during the surveys/interventions (request permission, deliver work area, control at the end of the works)
• Deliver effective training and knowledge transfer to Site Facility Coordinators on how manage suppliers during the maintenance surveys.
• Attendance of Maintenance Tool training                                                                                                                 
• Responsible in analyzing and controlling maintenance costs & facility budgets
• Archive management for the supplier worksheets                                                   
• To conduct SHEQ induction and training of all new employees, contractors and visitors
• Liase with Third Party Contractors, Clients and Customers regarding Quality Management
• Ensure that Safety Gemba's and other safety related inspections are conducted periodically
• Develop and maintain a Document Control System
• Ensure that deviation reports compiled and signed off
• Revise the needs Analysis and Training Matrix
• Internal audits and support documentation must be kept as quality records
• Continuous Quality Improvement: Ensure that CAPAs(Corrective Action and Preventative Action) are developed and implemented 
• Monitor and evaluate implementation of CAPAs                         
• Liase closely with Client Quality Assurance Lead
• Submit weekly/monthly progress reports for Change Control /CAPA and Deviation Reports                        
• Ensure involvement in any decision to quarantine or dispose of returned, rejected or falsified products
• Ensuring awareness of customer and quality requirements throughout the organization
• Work in collaboration with the variance relevant Acts and operational requirements                                 
• Recording of PPE issues and monitoring their use
• Ensure that Safety Gemba's and other safety related inspections are conducted periodically                      
• Managing Customer complaints                                                                                                                    
• Day to day inspection of on-site guards, CCTV and access control system                                                    
• Reporting any risk issues and if necessary, solutions                                                                                            
• Monthly after-hours inspection of depot and guarding service provider                         
• Re-active and pro-active initiatives                                                                                                                
• Investigation of risk / security / OHS incidents                                                                                         
• Compliance with legal pre-requisites                                                                                                           
• Assist in completion of audit and self-assessments                    
• Manage security of depot                                                                                                                  
• Liason with service providers and SAPS                                                                                                                     
• Training of staff on security and operations related issues      
• Loss investigation and prevention                                                                                                                 
• Maintenance of Security policies and procedures
• Risk Identification process                                                                                                                 
• Facilitate and foster good relationships with authorities          
• Conduct and lead investigations                                                                                                                     
• Evaluate security technologies and economics processes
• Measuring all aspects of risk                                                                                                            
• Adhere to cost targets                                                                                                          
• Project Management and implementation of projects                                                                                          
• Achievement of Operational KPI's                                                                                                                 
• Employee Awareness of security procedures                                                                                                           
• Accurately record security or risk related issues           
• Be responsible for the implementation of the Group Business Continuity Management Strategy at site level.
• Provide direction and support to the Site Management on the locations BCM Plan held within Logics.
• Ensure BCM compliance to DPDHL and DSC operational standards.                                                              
• Ensure that all BCM events are input into the Logics database within 48 hours of the incident occurring.
• Manage a suitable and sufficient test procedure for the higher risk plans at intervals not exceeding 6 months.
• Control all works related technical plant installation and maintenance in cooperation with Facility Manager
• Support Facility Manager during site inspections
• Manage the supplier during the surveys/interventions (request permission, deliver work area, control at the end of the works)
• Deliver effective training and knowledge transfer to Site Facility Coordinators on how manage suppliers during the maintenance surveys. 
• Attendance of Maintenance Tool training                                                                                                                 
• Responsible in analyzing and controlling maintenance costs (Facility Manager support) 

Skills/Competencies

• Good written and communication skills
• Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.
• Person needs good understanding of distribution and transport methods
• Person should be able to enforce health and safety procedures and identify hazards
• Knowledge of clients requirements and customer needs
• Operational knowledge and understanding of service delivery
• Preference for 2 year minimum experience in division
• Basic knowledge / understanding of safety requirements and concepts
• Experience in environment, health & safety & quality departments
• Proactivity and costs attention
• Dynamic and goal orientated
• Basic knowledge of technical laws and warehouse systems
• Excellent interpersonal, leadership, motivation and planning skills
• Ability to co-ordinate all staff and assets in warehouse department
• Person should know what products are handled by the Company
• Person should have a good understanding of quality as a key value
• Awareness of importance of security
• Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically
• React to customers in a courteous and professional manner and maintain at the highest level
• Person should be able to propose different solutions to problems - must be able to act of their own without being urged to do so
• Knowledge of logistics market trends, opportunities and challenges

Qualifications/Experience

• Grade 12 / Matric – Essential
• 2 - 3 years Logistics / Warehouse experience
• 3 to 5 years practical Risk Management experience
• SAMTRAC/NEBOSH/NOSA
• IOSH Managing Safely course or Country equivalent
• ISO 9001 (Intro, Implementation & Internal Auditing)
• Relevant degree or equivalent Qualification in Risk Management