Site Administrator at Servest SA

Minimum Requirements

• South African Citizen;
• Grade 12 and OR relevant tertiary qualification will be advantageous
• Minimum of 2-3 years site administration Experience in a similar working environment and related duties. (Previous parking knowledge preferred)

Competencies / Skills / Experience

• Communication Strong verbal and written communication;
• Open minded; Active Listener.
• Compliance Follow process and procedure.
• Accurate and efficient pay station collections and banking.
• Display a professional, willing, and caring attitude when responding to queries and requests.
• Help others resolve problems/issues.
• Committed to being productive and punctual.
• Effective at task prioritisation.
• Assess and initiate tasks independently.
• Limited management intervention required. Accountability
• Taake responsibility and accountability for your actions, whether good or bad. Diligence
• Demonstrate a consistent application and attention to detail.
• Take care to ensure accurate, on time data and information is available and reported. Perseverance
• Demonstrate a constant drive to achieve goals despite the challenges faced. Discipline
• Follow policy and procedure and instructions, create process and procedure if needed.
• Demonstrate effective time management. GENERAL
• Any other duties as assigned by your Line Manager, as training and experience allows.
• Participation and engagement in training programs when requested.
• Awareness and adherence to Group Company Policies and Procedures.

Duties & Responsibilities

• Parking related responsibilities.
• Assigned administrative duties and associated internal and external relationship management support under the direction from site management, while complying with company and departmental processes and procedures.
• Excellent communication with and between colleagues, internal departments, and external parties (tenants, service providers), providing effective, proactive assistance and support as needed.
• Proactive administration to ensure pay stations and parking equipment are well maintained, clean and secure according to property management requirements.
• Efficient and willing execution of the Receptionist duties when required.
• The timeous, efficient undertaking of the following duties
• Collection of parking income from the pay station/s every day,
• Collection and compiling of the parking report from the automated system and preparation (ensuring accuracy) and submission of the parking reconciliation reports by the due dates.