Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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PSIRA Grade A registered and accredited, up to date.
No Criminal Record or any pending cases.
Valid driver’s license with own reliable transport.
Minimum 2 - 5 years’ Site Supervisory or Management experience.
Staff Management experience essential.
Computer literacy.
Clear Criminal Record.
Must be physically fit and in good health.
Must reside in the greater Johannesburg area.
Must have Shopping Centre experience.
Key Performance Areas: (not totally inclusive):
Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
Daily feedback and liaison with Fidelity Security Services Management and Clients.
Compiling, distribution, and communication on daily, weekly, and monthly reports.
Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
Obtaining statements of all investigations.
Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
Discipline staff. Attend CCMA and Labour Court if and when required.
Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
Auditing and verifying the access registers on a daily basis and generating exception reports.
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