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  • Posted: Jan 14, 2025
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    Credit Controller SecureDrive

    Minimum Requirements...

    • Matric
    • Credit Management or Finance related qualification
    • 2-3 Years Collections experience in a high volume consumer environment
    • Strong knowledge of Microsoft Office & Excel
    • Working knowledge of LSN and SAP
    • Strong People & Communication skills

    Job Specification...

    • Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
    • Accurately record notes resulting from outbound calls to clients in the Listener system;
    • Ensure that the minimum number of prescribed collection calls are achieved daily;
    • Capture debit order resubmissions in the Listener system;
    • Verify client information in the Listener system when making contact with clients;
    • Convert clients from printed communication to electronic communication;
    • Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
    • Follow up on client payment commitments;
    • Issue letters of demand & suspension to clients in accordance with the collection policy;
    • Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
    • Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
    • Understand & communicate company policies, collection policies & service specific information to clients;
    • Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
    • Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
    • Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
    • Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
    • Communicate the outcome of the resolved query to customers (both internally & externally);
    • Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
    • Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
    • Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
    • Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
    • Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
    • Participate in various ad-hoc projects within the Credit Control Department;
    • Ensure a high standard of housekeeping at all times.

    Skills and behavioural competencies:

    • Excellent verbal & written communication skills
    • Excellent customer service skills
    • Ability to work under pressure & with difficult customers
    • Excellent telephone skills
    • Computer literate – intermediate Excel skills requirement
    • Accuracy & attention to detail essential
    • Excellent reconciliation skills
    • Attention to detail
    • Interpersonal skills
    • Consistency
    • Resilient

    go to method of application »

    Leading Fire Fighter (Durban or Pietermaritzburg)

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incident.
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing, and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions. 

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • ILS a medical must
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 driver’s license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication, and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Senior Fire Fighter (Durban or Richardsbay)

    Senior Fire Fighter qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 5-6 years related experience are essential
    • Valid code C1 driver’s license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication, and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • First Aid levels 1 to 3
    • BAC / AEA certified with HPCSA registered will be advantageous

    Fire Fighter qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 driver’s license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication, and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • First Aid levels 1 to 3
    • BAC certification with HPCSA registration advantageous

    Junior Fire Fighter qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 driver’s license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication, and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • First Aid levels 1 to 3
    • BAC certification with HPCSA registration advantageous

    go to method of application »

    Fire Fighter (Durban or Pietermaritzburg)

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant 

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Junior Fire Fighter (Durban or Pietermaritzburg)

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents.
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and conducting emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and conducting emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Operating mobile and fixed breathing apparatus
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions. Conduct health and safety inspections to ensure a safe environment.
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing, and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily incidents.

    Qualifications, experience, and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 years related experience are essential
    • Valid, unendorsed vehicle driver’s license
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication, and customer liaison skills are required.
    • Hazmat experience and knowledge
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Leading Firefighter - East London

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant 

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Fire-Fighters X3 - East London

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant 

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Junior Fire- Fighters x3 - East London

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant 

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Leading Firefighter - Port Elizabeth

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant 

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Junior Firefighter x3 Port Elizabeth

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant 

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Fire Fighters x3 Port Elizabeth

    Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

    • Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
    • Responding to incidents involving hazardous substances
    • Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
    • Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
    • Operating a range of equipment to control, manage and extinguish fires
    • Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
    • Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
    • Participate in training drills, simulation exercises and physical fitness training as directed
    • To train all relevant employees on the theory and practice necessary to fight fires
    • Advise on preventative and corrective actions
    • Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
    • Perform basic level maintenance on equipment to ensure operational readiness
    • Checking, cleaning, testing and maintaining vehicles and equipment
    • Complete computerised occurrence log in order to maintain proper records of daily occurrences
    • Conducting health and safety inspections in order to maintain a safe work environment in the workplace
    • Completing of pro forma documentation
    • Participating in Departmental Health and Safety Committee meetings
    • Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
    • Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
    • Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
    • Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
    • Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
    • Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
    • Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
    • Undertaking supervisory and line functional personnel related functions

    Qualifications, experience and other competencies required:

    • Grade 12 as a minimum school qualification
    • IFSAC Accredited
    • NFPA 1001 Firefighter 2 certification
    • Firefighter II Certification
    • Firefighting training and at least 2 – 3 years related experience are essential
    • Valid code C1 drivers license with PrDP
    • Advanced driving experience advantageous
    • Medically and physically fit
    • Good understanding and practice of Fire prevention procedures
    • Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
    • Clear criminal record.
    • Capability to react within efficient time frames to emergency situations
    • Administration, interpersonal communication and customer liaison skills are required.
    • Hazmat experience and knowledge essential
    • EMT certification
    • First Aid levels 1 to 3
    • Basic Ambulance Attendant 

    Core Competencies:

    • Strong communication skills, both verbal and written
    • Sound understanding of the Hazmat guidelines
    • Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
    • Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

    go to method of application »

    Cash Centre Supervisor

    Minimum Requirements:

    • Clear criminal record
    • Grade 12 or equivalent
    • Computer literate
    • At least 2 years’ cash centre experience or similar role is an advantage 
    • Treasury experience is an advantage
    • Able to work under pressure and multitask 
    • Must be able to work extra hours when needed
    • Must be able to address and resolve challenges which may arise

    Job Specification:

    • Opening and closing of Cash Centre where applicable
    • Ensure that Standard Operational procedures are adhered to
    • Counting and verifying money
    • Balancing and reconciling money
    • Re-counting of money if differences occur
    • Ensure daily reports and statistics are up to date
    • Ensure that all relevant documents are complete, neat and filed
    • Ensure all schedules balance with physical count
    • Ensure registers are used and signed for daily
    • Ensure incident reports are handled as required
    • Ensure all client queries are dealt with in a professional manner and timeously
    • Ensure client satisfaction is top priority
    • Ensure basic discipline is enforced within the Cash Centre
    • Accountable for Cash Centre appointed to him/her if no manager

    Other Personality Attributes and core competencies:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Able to follow instructions accurately
    • Pay attention to detail
    • Must be self- motivated
    • Willing to work overtime
    • Alertness
    • Possess numeric skills
    • Accuracy
    • Quality assurance
    •  Customer focused
    • Excellent organisation and planning ability
    • Team work

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    Branch Manager - Rustenburg

    Minimum Requirements:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 5 years’ experience in the security industry.
    • Working knowledge of ISO 9001:2008 Quality Management and its requirements.
    • People management experience.
    • Administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid Driver’s License is required.
    • Living within a reasonable distance from the branch or willing to relocate

    Key Performance Areas: (not totally inclusive):

    • Ensuring that contractual requirements are met as stipulated by the client.
    • Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
    • Ensuring that Security staff maintains required performance at all times.
    • Dealing with all required administration matters.
    • Liaising daily with Executive management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by Senior Management.

    Other personality attributes:

    • Interpersonal skills
    • Communication
    • Customer Focused
    • Analytical and critical thinking skills
    • Customer focused
    • Team player

    Core Competencies:

    • Planning
    • Leadership
    • Organisational skills
    • Control

    go to method of application »

    Branch Manager - Roodeport

    Minimum Requirements:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 5 years’ experience in the security industry.
    • Working knowledge of ISO 9001:2008 Quality Management and its requirements.
    • People management experience.
    • Administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid Driver’s License is required.
    • Living within a reasonable distance from the branch or willing to relocate

    Key Performance Areas: (not totally inclusive):

    • Ensuring that contractual requirements are met as stipulated by the client.
    • Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
    • Ensuring that Security staff maintains required performance at all times.
    • Dealing with all required administration matters.
    • Liaising daily with Executive management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by Senior Management.

    Other personality attributes:

    • Interpersonal skills
    • Communication
    • Customer Focused
    • Analytical and critical thinking skills
    • Customer focused
    • Team player

    Core Competencies:

    • Planning
    • Leadership
    • Organisational skills
    • Control

    go to method of application »

    Branch Manager - Sasolburg

    Minimum Requirements:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 5 years’ experience in the security industry.
    • Working knowledge of ISO 9001:2008 Quality Management and its requirements.
    • People management experience.
    • Administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid Driver’s License is required.
    • Living within a reasonable distance from the branch or willing to relocate

    Key Performance Areas: (not totally inclusive):

    • Ensuring that contractual requirements are met as stipulated by the client.
    • Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
    • Ensuring that Security staff maintains required performance at all times.
    • Dealing with all required administration matters.
    • Liaising daily with Executive management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by Senior Management.

    Other personality attributes:

    • Interpersonal skills
    • Communication
    • Customer Focused
    • Analytical and critical thinking skills
    • Customer focused
    • Team player

    Core Competencies:

    • Planning
    • Leadership
    • Organisational skills
    • Control

    go to method of application »

    Branch Manager - Newcastle

    Minimum Requirements:

    • Matric certificate, PSIRA Grade A registration and accreditation.
    • At least 5 years’ experience in the security industry.
    • Working knowledge of ISO 9001:2008 Quality Management and its requirements.
    • People management experience.
    • Administration, interpersonal communication and client liaison skills are required.
    • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
    • Computer literacy on Microsoft Programs.
    • Own reliable transport and valid Driver’s License is required.
    • Living within a reasonable distance from the branch or willing to relocate

    Key Performance Areas: (not totally inclusive):

    • Ensuring that contractual requirements are met as stipulated by the client.
    • Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
    • Ensuring that Security staff maintains required performance at all times.
    • Dealing with all required administration matters.
    • Liaising daily with Executive management on various operational issues.
    • Submitting relevant weekly / monthly incident and general reports as required by Senior Management.

    Other personality attributes:

    • Interpersonal skills
    • Communication
    • Customer Focused
    • Analytical and critical thinking skills
    • Customer focused
    • Team player

    Core Competencies:

    • Planning
    • Leadership
    • Organisational skills
    • Control

    go to method of application »

    Senior Recruiter

    Experience, Requirements and Qualifications

    • Diploma in Human Resources Management (NQF 5) or equivalent
    • A minimum of 3 years' experience in an HR Recruitment role in a senior position.
    • Experience in the security industry preferably.
    • Computer literacy with excellent knowledge of MS Word and Excel.
    • Should be able to work independently and professionally.
    • Strong organizational, planning, communication and client liaison skills are essential.
    • Must be positive, pro-active, innovative and have passion for HR work at all times
    • Must have good interpersonal skills
    • Must be able to communicate in English and at least another language
    • No criminal record or any pending cases.
    • Positive reference checks from previous employers or clients required.
    • Travelling will be required therefore applicants should have their own reliable transport and valid driver's license. Must be willing to use own transport for business purposes if fuel is provided.

    Key Performance Areas: (Not totally inclusive)

    • Managing and co-ordination of the recruitment department.
    • Ensure that standardized recruitment and selection practices are implemented and maintained
    • Ensure that effective screening and vetting solutions are used to identify the most suited applicant
    • Apply best practices regarding fit for purpose placements, taking into consideration client requirements, remuneration and related factors – Operational Recruitment
    • Ensure that the appointment of BCEA staff out of the EE targets are motivated with substantial proof.
    • Manage staff and daily performance related issues.
    • Monitor manpower status requests and progress thereof.
    • Conduct weekly staff meetings and monitor progress of department.
    • Compiling monthly reports and ensuring submission thereof timeously.
    • Quality assure staff application documentation to ensure compliance of set standards
    • Liaise with senior branch management and maintain good employee relations.
    • Participate in sub-committee meetings as and when required within the broader HR role.
    • Assist in cultivating a culture of continuous improvement and setting of performance standards
    • Ensure that all vacancies are advertised and job descriptions are in-line with the expected outcome of the position.
    • Managing the complete interview process, feedback and applicant processing.
    • Ensure that all documents are correct and valid for the on-boarding process
    • Able to arrange and co-ordinate recruitment drives.
    • Must be able to attract and retain talent.
    • Must have the ability to drive recruitment projects in area’s identified where new contracts are granted.
    • Have the ability to create relationships with local community leaders where recruitment drive is high or labour turnover is high.

    Behavioral Competencies:

    • Must be Pro-active and show initiative.
    • Assertiveness
    • Strong leadership ability with self-development
    • Development of others
    • Presentable
    • Analytical, Critical Thinking & Planning skills
    • Goal Setting & Organizational skills
    • Driving & Managing change
    • Driven for results
    • Interpersonal skills
    • Communication direction & skills
    • Customer focus
    • Teamwork

    go to method of application »

    CIT Boxroom Assistants

    Minimum Requirements:

    • Grade 12, Matric Certificate or equivalent.
    • At least 2 years of experience in the CIT environment will be an advantage
    • At least 1-year experience in a vault room will be an advantage
    • Must be fully bilingual
    • Computer literate (compulsory)
    • I.T. Knowledge
    • Operations Internal Stoploss (advantage)

    Key Performance Areas: (not inclusive):

    • Prepare for vault room duties
    • Planning of the vault room schedules CIT
    • Receiving of consignment from bulk and team vehicles
    • Sorting of consignments to CIT teams
    • Balancing of vault and locking up
    • Distribution of consignments for bulk movement
    • Ensure security and manage the movement of CIT schedules during transit

    Core Competencies:

    • Assertive skills
    • Strong analytical skills
    • Attention to details
    • Excellent problem-solving ability
    • High reasoning ability
    • Should be available to work flexible hours
    • Must be able to work in a high-risk area

    go to method of application »

    Key Marshall

    Minimum Requirements:

    • Clear criminal record
    • PSIRA accredited at least with Grade C
    • Completed firearm training in handgun and rifle
    • SAPS competency certificate
    • CIT certificate
    • Experience in the security industry or a similar role
    • Matric
    • Licence

    Key Performance Areas: (not inclusive):

    • Full responsibility and accountability for ATM electronic keys
    • Incident prevention and reporting
    • Take preventive action towards any suspicious activity
    • Responsible for safekeeping of ATM keys

    Other personality attributes:

    • Must be honest and reliable
    • Must have good verbal and language abilities
    • Must be assertive
    • Must be self-motivated
    • Pay attention to detail
    • Customer service and relations
    • Quality assurance
    • Willing to work overtime
    • Willing to Travel

    Core Competencies:

    • Self-development
    • Communication skills
    • Customer focus
    • Teamwork

    go to method of application »

    Technical Coordinator

    Minimum Requirements

    • Matric or equivalent
    • Minimum 3 years administration and customer service experience
    • Financial terms understanding
    • Computer Literate (MS Office, Outlook)
    • Typing speed of 50+ wpm
    • Basic Project understanding
    • SAP or equivalent financial system literate
    • Fusion or equivalent incident management system – literate and process understanding

    Job Specification

    • Schedule jobs with clients and technicians (Internal and external)
    • Verbal and written communication to customers on service/project timelines
    • Schedule Technician’s work daily and keep customers informed
    • Coordinating of stock for repairs on customer sites fast and efficiently
    • Service quotations with parts and labour for repair requirements ensure customer Purchase order has been received before work commences.
    • Requoting customers for variances on work where required
    • Record the Technicians daily whereabouts and take corrective measures should the technicians work schedule need to be amended and communicate to the customers of expected delays.
    • Preparation of paperwork to facilitate invoicing to customers
    • Assist with any problems or complaints
    • Customer reporting on a weekly or monthly basis to keep customers up to date on the activities on their premises.

    go to method of application »

    Site Manager

    Minimum Requirements

    • Grade 12 (Matric) Certificate of equivalent.
    • PSIRA Grade A registered and accredited, up to date.
    • No Criminal Record or any pending cases.
    • Valid driver’s license with own reliable transport.
    • Minimum 2 - 5 years’ Site Supervisory or Management experience.
    • Staff Management experience essential.
    • Computer literacy.
    • Clear Criminal Record.
    • Must be physically fit and in good health.
    • Must reside in the greater Johannesburg area.
    • Must have Shopping Centre experience.

    Key Performance Areas: (not totally inclusive):

    • Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
    • Daily feedback and liaison with Fidelity Security Services Management and Clients.
    • Compiling, distribution, and communication on daily, weekly, and monthly reports.
    • Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
    • Obtaining statements of all investigations.
    • Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
    • Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
    • Discipline staff. Attend CCMA and Labour Court if and when required.
    • Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
    • Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
    • Auditing and verifying the access registers on a daily basis and generating exception reports.

    go to method of application »

    Operations Managers

    Minimum Requirements

    • Grade 12 (Matric) Certificate of equivalent.
    • PSIRA Grade A/B registered and accredited, up to date.
    • No Criminal Record or any pending cases.
    • Valid driver’s license with own reliable transport.
    • Minimum 2 - 5 years’ Site Supervisory or Management experience.
    • Staff Management experience essential.
    • Computer literacy.
    • Clear Criminal Record.
    • Must be physically fit and in good health.
    • Must reside in the greater Johannesburg area or willing to relocate on own cost.

    Key Performance Areas: (not totally inclusive):

    • Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
    • Daily feedback and liaison with Fidelity Security Services Management and Clients.
    • Compiling, distribution, and communication on daily, weekly, and monthly reports.
    • Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
    • Obtaining statements of all investigations.
    • Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
    • Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
    • Discipline staff. Attend CCMA and Labour Court if and when required.
    • Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
    • Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
    • Auditing and verifying the access registers on a daily basis and generating exception reports.

    Core Competencies:

    • Good communication skills both verbal and written
    • Strong planning, organizational, and administrative skills are required.
    • Good interpersonal and client liaison skills are required.
    • Experience in investigation techniques and report writing.
    • Willing and able to work extended/flexi hours if and when required.
    • Ability to work under pressure and without supervision. 
    • Analytical, Critical Thinking & Planning skills

    go to method of application »

    Security Site Supervisor - Kroonstad

    Minimum Requirements:

    • Matric Certificate/ Grade 12.
    • Grade B PSIRA registration and accreditation.
    • A minimum of 3-5 years’ experience in Security Operations- previous Shift Management experience advantageous.
    • Valid Driver's license.
    • Very analytical individual with excellent problem-solving Skills.
    • Ability to manage and discipline staff.
    • Computer literate, with proficiency in MS Word and Excel.
    • Strong Operational Planning, Leadership and Organisational Skills as well as good.
    • Interpersonal Communication and Client Liaison Skills are essential.
    • Must be able to work under pressure and for extended hours as and when required.
    • Willing to work flexi hours.
    • Own Reliable transport.
    • Clear criminal record.
    • Should reside in the Kroonstad area or willing to relocate at own cost.

    Job Specification:

    • Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered.
    • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
    • Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
    • Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
    • General management and supervision of security staff and ensuring that all their queries are dealt with promptly.
    • Submitting relevant monthly reports to the Client and Management when applicable.

    Other personality attributes:

    • Ability to work under pressure and meet deadlines
    • Pro-active and innovative
    • Punctual
    • Attention to detail
    • Quality orientated
    • Assertive
    • Disciplined
    • Accuracy and high methodical working methods.

    go to method of application »

    Trainer - Emalahleni

    Qualifications, experience and other competencies required:

    • Driver’s License (EB) and own reliable transport
    • Proficiency in MS Word, PowerPoint and especially Excel is essential
    • Grade 12
    • Facilitator registration with ETDP SETA
    • Assessor registration with ETDP SETA & SASSETA
    • Moderator registration with ETDP SETA & SASSETA will be an advantage
    • General Security Practices (GSO) at NQF 3
    • Minimum 3-5years experience and full knowledge related to the training environment
    • No Criminal Record or pending cases
    • Ability to meet strict deadlines.
    • Attention to details.
    • Ability to liaise professionally with personnel at all levels.
    • Excellent communication skills – English/Zulu and other languages.
    • Solid attention to detail to ensure accuracy of information
    • To participate in various ad-hoc projects where necessary
    • Must have own reliable transport

    Key Performance Areas: (not totally inclusive):

    • Present, assess and facilitate training interventions according to Industry and internal standards to as per QMS and best practices.
    • Coach and guide learners on learnerships to ensure competence standards are achieved as per programmed objectives, learning outcomes, or unit standard outcomes.
    • Comply with curriculum and training interventions within area of responsibility via effective facilitation and assessment methods.
    • Compliance with legislative and Quality Assurance guidelines that includes but are not limited to: SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.

    Method of Application

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