Snr Manager: Facilities Management at Telkom

Core Description    

• Responsible to optimise the life span and integrity of the buildings, masts and towers and related assets by determining the maintenance requirements, creating maintenance plans and managing maintenance and building related operating and capital expenditure activities within budget and allocated timeframes.

Competencies    
FUNCTIONAL KNOWLEDGE

• Leasing agreements and integrated facilities management; Market trends; People and time management; Practical building maintenance; Safety, fire and emergency procedures; Occupational Health and Safety Act and relevant legislation; SLA's and lease agreements; Basic technology in building (electrical, plumbing and construction); Mechanical and air-conditioning systems; Day-to-day operations (cleaning, security, gardening); Contract management; People management; Utilities Management

FUNCTIONAL SKILLS

• Computing skills (particularly Microsoft Outlook, Excel, Word, PowerPoint and Project); Presenting & Communicating Information; Real estate contract management; Real estate leasing documents and contracts; Property Development and Management; Real Estate Finance; Real Estate Market Analysis; Real Estate Valuation, Appraisal development for evaluating projects; Project Management & Planning; Business Acumen and insight into operational management; Financial Acumen including budgeting; Change management; Budget management; Conflict management; Report writing; Project management; Negotiation

FUNCTIONAL ATTITUDES

• Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches; CPP/ Providing Insights
• Market Leadership: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
• Business Leadership: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
• People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
• Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
• Values Aligned with Telkom Values (CHART)

Job Responsibilities    
- Create and Manage the implementation of planned maintenance activities and ensure ongoing execution by project managing the entire process
- Create and Manage Manuals, Standards, Policies, Scopes of Works relating to Facilities & Utilities Management
- Provide input into the property, facilities management and utilities management budget creation, perform costs analysis, ensure all costs are in
accordance with budgetary restrictions, and manage budgets accordingly
- Provide technical and operational support and assistance to the Portfolio and Building Managers
- Ensure compliance to statutory regulations, policies and procedures by conducting inspections, liaising with tenants to assist with non-
compliance
- Compile and manage Business Cases and the capital expenditure budget as well as track variances/savings
- Manage newly vacated premises by conducting take-back inspections and actioning the request to reinstate, ensuring these items are fixed and
billed accordingly and the property is reinstated to an approved quality and standard
- Manage and coordinate staff activities, by ensuring compliance to policies, upskilling staff and effectively using the company performance and
development management system.
- Share all relevant information with the team as well as provide support (answering queries and providing advise)
- Perform ad-hoc administrative functions such as issuing of orders and processing of invoices in accordance with the company procurement
policy
- Liaise with clients, responding to queries in quick turnaround times and generally manage the client-landlord relationship
- Effectively manage relationships with service providers (Facilities and Utilities Management) to ensure effective and efficient service delivery
in a cost-effective manner and in line with good business practices and service level agreements
- Conduct building inspections to ensure standards are maintained, micro manage the service providers when areas are not up to standard and
escalate or implement corrective action when non-conformance occurs
- Identify opportunities to optimise the performance and efficiency of the building (i.e. water and energy saving initiatives - greening initiatives)
and to ensure the delivery of high value-add socially responsible service
- Monitor and investigate red flags that have been escalated in terms of utility bills
- Ensure procedures are in place to mitigate and manage risk, ensuring buildings are compliant to prescribed legislation, implement corrective
action when required
- Reporting as per governance structures
- Manage Facilities, Sustainability and Utilities audits and findings
Required Certification    

• Certified Facilities Practitioner (SAFMA) (IFMA) - Preferable

Qualifications    

• Relevant 3 year degree/ diploma (at least NQF level 6) (B.Sc. Property Studies, QS, Engineering).

Experience    

• 7 years experience in the Facilities Management field with at least 2 years on management level
• Must have experience in managing large facilities portfolio, preferably on a national scale

Comments    

• Must have experience in managing large facilities portfolio, preferably on a national scale
• The position requires strong technical skills

Financial & Operational skills

• Preference on experience with telecommunications facilities contracts
• The job requires travelling

The company has a Hybrid work policy depending on business requirements