Snr Mng II Operations Support at Massmart

About the job

Summary:

To learn, develop and shadow on overall accountability for total regional performance. Groom skills sets into management of store operations, provides direction for the implementation of strategic decisions and sales & marketing activities to ensure planned revenues are achieved whilst working within budgeted costs

FUNCTIONS / RESPONSIBILITIES:

Regional Strategy

• Understand business vision and develop regional strategy in line with Wholesale cash and carry strategy and targets
• Analyse regional demand expectations, match to regional capacity and ensure resources i.e. stock, infrastructure, human capital,
• facilities and budget are in place to achieve set targets
• ICU rescue plans to ensure recovery to align with national strategy
• Ensure resource planning and sales drive to ensure store sales leverage
• Cascading of regional strategy down to store to branch manager level

Regional Operations

• Implement an annual regional business / operational action plan that will achieve regional targets
• Ensure that all relevant role players understand the targets & action plans
• Utilise standard performance models to measure regional performance against targets and take corrective action where required
• Financial Models: Sales – Appropriate customer focus & acquisition; appropriate promotional activity; appropriate range extension / categories; franchise. Margin.
• Customer profitability; pricing and promotional activity. Expenses – monitoring of all categories.
• Working Capital model: Creditors, stock on hand, debtors and nett working capital
• Drive revenue and category growth in the region by implementing, measuring and managing sales and patronage action plans

Regional Budget

• Compile a comprehensive capital and operational budget indicating expected regional operating revenue and expenses
• Manage the compilation of budgets per function and at store level and consolidate to a final regional budget
• Implement and monitor expenditure against budget to ensure spending remains within the set parameters
• Formulate action plans to address deviations from budget

People Management

• Drive and monitor regional employment equity targets against MCW EE Plan
• Engage in Talent Management – Recruitment, Succession Planning & Pipeline development, Performance Management
• Develop Individual Development Plans to enable employee career plans
• Manage non-performance through performance process

Manage Team Delivery based on performance plans

• Foster team building
• Ensure that the training, development and motivation of staff in the region is implemented as well as coach and mentor store
• managers to ensure that all staff are encouraged to maximize their capability and contribution
• Ensure optimum staffing levels are maintained – Implement Ideal Store Structure

Self-Management

• Demonstrate consistent application of internal policies and procedures
• Escalate identified problems to relevant business managers
• Promote harmony and teamwork
• Promote sharing of knowledge through informal and formal channels
• Apply knowledge of the organisational systems, structures, policies and procedures to achieve strategic objectives

Requirements:

• Commercial degree, preferably with Sales or Retail background.
• Minimum 5 years related wholesale Management experience.
• 8 years in Wholesale and Retail Operations Environment
• 3 years at Management Level.

Core Competencies:

• Exceptional Communication both written and spoken
• Project management
• Content development
• Creative approach to work