FLSmidth has since 1882 been the leading supplier of equipment, services and expertise to the minerals and cement industries. FLSmidth supplies the minerals and cement industries globally with everything from engineering, single machines and complete processing plants to maintenance, support services and operation of processing facilities. With approximately...
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Accountable for sales and overall strengthening of relationships to designated customers within a defined geographical area. Contributes significantly to territory’s overall growth by applying knowledge of multiple FLS product and services offerings along with sustained customer relationships.
Business Development: Develop and execute strategies to reduce white spots, increase wallet share, and capitalise new opportunities (e.g. M&A, agent agreements)
Customer Relationship Development / Prospecting: Indicate key customer stakeholders and develop/implement relationship management plans for potential customer accounts
Customer Relationship Management/Account Management: Maintain a plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers. Enable two-way flow of information, regularly exchanging feedback and recommendations
Customer Needs Clarification: Apply LoM principles; Set clear objectives for each sales call/meeting, tailor content to appeal to customers, ask relevant questions, and effectively respond to areas requiring further explanation
Sales Opportunities Creation: Develop a network within the sales territory and overall industry and represent the organization both internally and externally to identify sales opportunities, promote FLS, and enhance its reputation.
Sell Customer Propositions: Identify the products and/or services offered by the organization that meet the customer's needs; present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.
Promoting Customer Focus: Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.
CRM Data: Manage current, quality customer information in the CRM system
Data collection & analysis: Capture and apply data to illustrate pipeline development (e.g. installed equipment data)
Operational Compliance: Adhere to company policies, processes, and code of conduct
Personal Capability Building: Participate in development activities, apply new tools, and maintain current understanding of industry trends
Technical Capability Building: Participate and complete certification on FLS Technologies and develop core understanding of key commodity process flowsheets and metallurgy.
Requirements :
B.S. in Engineering or Business degree
5+ years of experience selling in the mining industry
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