Snr Specialist: Business Enablement at Transnet

Position Purpose

• To lead, plan, direct and control all activities related to ICT Operations including Infrastructure, Unified Collaboration & Communication (UCC), Service Management and End User Services by:
• Leading design, development, and deployment of integrated digital and insight driven innovative platforms following standards, manage solution delivery and manage demand / optimise resource capacity as well as ensure that processes and procedures focused on ensuring delivery, availability and performance of infrastructure backbone required to support and enable operations are in place
• Lead the all-ICT Operations and enforces all policies relating to performance evaluations and career development planning.

Position Outputs

• Support in the implementation of business process re-engineering strategy and frameworks to ensure business improvement and operational efficiencies.
• Support in driving tactical business strategy and technology/business process enablement within Transnet operational divisions.
• Execute the best practices for business process re-engineering management team and operational models to drive value across Transnet.
• Display and encourage an appreciation of teamwork and inclusivity and develop encourage and nurture collaborative relationships across area of specialisation.
• Support in the embedment of a business re-engineering culture through implementation of standard work and best practices.
• Execute in accordance to the budgeted resources for various strategic programs.
• Support in the alignment of systems, processes, people and measures to ensure effective implementation of technology/process projects overall business unit alignment.
• Utilise established lean management practises together with process experience to craft improved solutions with tangible benefits and work across functionality whilst influencing to gain consensus and commitment within teams in delivering practical solutions.
• Execute on the instrumental design process with appropriate delivery methods and post training evaluations.
• Suggest key iniatives that will improve key performance indicators within Transnet.
• Provide coaching and mentoring for business re-engineering managers and/or project leads on business re-engineering methodology during projects.
• Support in driving and facilitate business improvement workshops and monitor project implementation and benefits realisation.
• Support in driving business improvement project initiatives across the operating divisions and process re-engineering principles to improve efficiencies.
• Assist in the management and the development of project business cases, costing, project sizing and capacity resourcing.
• Contribute to providing innovation ideas into project initiatives across the operational divisions through agile methodology.
• Contribute to developing the latest training materials and best practices, as well as concepts in business enablement and embedding problem solving culture.
• Contribute to executing the training strategy and methodology for coaching and practical application for Business enablement tools which will ensure benefits realization tracking.
• Facilitate Business enablement workshops and monitoring change management implementation.
• Understanding of the new technology trends and benchmarking advanced solutions fit for Transnet.

Qualifications & Experience:

Requirements

• Bachelor’s Degree or Equivalent in Information Technology and/or Computer Science
• Relevant Post-Graduate Diploma/Degree an added advantage
• BSC IT Information Computer
• Software
• Engineering The following Certification is required:
• ITIL Foundation or ITIL Service Management
• COBIT 5 Certification

Experience:

• 10 – 12 years’ experience in Application and Operations, including Infrastructure and Service Management with at least 5 years’ experience at Senior Management level
• Requirement of trust and honesty in handling finances as per the national credit act amendment 19
• Must undergo Lifestyle audit