Snr Specialist: Systems SAP Functional at Transnet

Position Purpose
Main purpose of this position is to develop/configure ICT SAP Materials Management solutions to meet business requirements effectively, efficiently, on time and with the required quality assurance.
 
Position Outputs
Contribute to Strategy and Planning by: 

• Working collaboratively with all ICT functional areas to ensure solutions can be consumed using innovative digital platforms. 
• Researching, analysing and designing proof-of-concept solutions using digital technologies 
• Assisting in the preparation and documentation of solution requirements and specifications for new solutions as well as existing digital solutions. 
• Assisting in preparation of documentation to enable handover of solutions to other support teams. 
• Researching on emerging application development best practices, languages and standards. 
• Participating in the delivery of Solution/Application Architecture deliverables. 
• Participating in the delivery of Integration Architecture deliverables. 
• Participating in the delivery of Enterprise Architecture deliverables.

Participation in the Operational Management of the Application Development Environment by: 

• Cultivating and disseminating knowledge of application development best practices. 
• Producing quality technical specifications aligned with architectural standards. 
• Developing optimised digital and mobile solutions based on technical specifications. 
• Enhancing and improve existing solutions to become more digitally focused 
• Ensuring quality assurance on work delivered. 
• Performing unit testing. 
• Participating in integration testing and User Acceptance Testing. 
• Enabling continuous Integration and Deployment of Digital solutions using DevOps Principles. 
• Implementing Best Practice Standards. 
• Performing Production support of solutions (24/7). 
• Performing incident analysis and resolution.
• Performing analysis on incidents to identify trends and improvements required. 
• Recommending and schedule software improvements and upgrades to reduce technical debt within the environment. 
• Managing applications through their life cycle. 
• Liaising with other technical and operations teams to ensure successful implementation and running of digital solutions. 
• Contributing to Known Error Database. 
• Contributing to service catalogue 
• Implementing Architectural standards. 
• Adhering to governance and best practice processes across ICT DevOps methodology. 
• Training, mentoring, managing and providing guidance to junior staff. Assisting with identifying digital opportunities to enhance automate business processes.
• Analysing and evaluating relevant information to support the decision-making process. 
• Producing relevant reports aligned to Outputs. 
• Working according to Agile, DevOps and Other Supported Methodologies. 
• Working in Adhere to governance and best practice processes across ICT SDLC methodology. 
• Producing technical and integration specifications based on business requirements. 
• Producing clean, efficient code based on technical specifications 
• Fixing, troubleshooting and improving existing software 
• Integrating software components based on specifications 
• Managing Change and Release Management processes relevant to department and RACI. 
• Taking development lead role on projects. 
• Testing and deploying programs and systems

Acquisition and Implementation: 

• Building relationships with software development team and other departmental teams to gain an understanding of solution architectures and required functionality 
• Engaging with contracted software vendors to continuously improve and leverage of leading digital technologies that can improve current business process. 
• Participating in workshops with business users and departmental team members to understand business needs and requirements. 
• Participating in governance and standards workshops to establish principles, guardrails, processes and templates for ITC processes
• Conducting research on emerging solution development best practices, languages, and standards in support of procurement and development efforts. 
• Continually developing skills in the applicable technologies as well as staying informed on new developments in those technologies. 
• Researching new technologies to support the innovation and digital platform 
• Staying abreast of latest versions of current technologies. 
• Developing and implementing upgrade plans through solution lifecycle.

Management of Team Members: 

• Managing Team members to align to delivery of New Requirements, Changes and production support. 
• Leading resolution in terms of Incidents and Problems. 
• Driving new technology implementations within team. 
• Mentoring Team Members. 
• Creating a culture of support and trust. 
• Championing Agile/DevOps culture in teams.

Qualifications and Experience
QUALIFICATIONS & EXPERIENCE: 

• Related B Degree Or BTech in Information Technology EXPERIENCE: 
• 6 years’ experience in direct or related specialized field. REQUIRED 

CERTIFICATIONS: 

• SAP MM Certification 
• Certification in ITIL Foundation, or Certification in ITIL Service Management 

BENEFICIAL CERTIFICATIONS: 

• Certification in ITIL intermediate levels 
• Certification in TOGAF 
• Certification in COBIT 
• Certification in ISO 20000 
• Certification in Agile 
• Certification in DevOps 
• Certification in Lean ROC 
• With 8 years relevant and solid experience in supervising activities, diagnostic and quality of work-flow and procedures; Quality execution of work, within the defined operating procedures, standards and working routines. Or provide technical guidance/expertise. 
• Execution of work ensuring compliance with at least 3 years at supervisory/ managerial level or specialist experience. 
• Relevant higher certificate in ICT
• SAP MM Certification 
• Certification in ITIL Foundation, or Certification in ITIL Service Management

BENEFICIAL CERTIFICATIONS: 

• Certification in ITIL intermediate levels 
• Certification in TOGAF 
• Certification in COBIT 
• Certification in ISO 20000 
• Certification in Agile 
• Certification in DevOps 
• Certification in Lean 

ADVANTAGEOUS:

• Transnet leadership Development Programme. 

GENERAL: 

• Valid Code 08 driver’s license Willing to Travel as and when required 
• Willing to work extended and after hours in support of production issues or project deadlines where needed.

Competencies
KNOWLEDGE: 

• Excellent understanding of Technical System Architecture and how components interface 
• Knowledge of Agile SDLC methodologies (Scrum and KANBAN) is required 
• Knowledge of DevOps would be beneficial 
• An Excellent understanding of SDLC processes, tools and techniques. 
• Understanding of Technical System Architecture and how components interface 
• Excellent communication skills 
• Excellent problem solving skills 
• Excellent presentation skills 
• Knowledge of Governance and Best Practice Processes relevant to environment (COBIT/ITIL/ISO 20000) Law and Government:  Knowledge of laws, legal codes, and government regulations. 

Economics and Accounting: 

• Knowledge of economic and accounting principles and practices, and the analysis and reporting of financial data DevOps: 
• Solid grasp of Agile and Lean practices 
• Drive relentless improvement 
• Collaboration with other teams, departments and operating divisions. 
• Embedding of Quality Practices 
• Embedding Automation capabilities Adherence to Guardrails 
• Continuous Improvement, with Fail Fast mind-set 
• Champion for implementation of DevOps culture in Team and Department. 
• Identifying areas for Automation 

SKILLS REQUIRED:

Functional Competencies:

• Understanding of Digital Technology Trends and an appreciation of the dynamics of the public sector 
• Effective management of ICT Operations teams that deliver on multi-disciplinary ICT solutions and services. 
• Implementation of sufficient governance to manage risks and ensure compliance in line with the governance controls framework and regulatory universe. 
• Strong strategic and tactical planning capabilities to ensure delivery of digital business solutions that are relevant, useful, usable helping improve productivity of TFR business and operations. 
• Proven leadership (including team effectiveness and managing transformation and change) and ICT operations management skills (including managing third party service providers) as the contract owner and manager of all services running in operations