Social Media Coordinator (Cape Town) at Newmark Hotels

JOB SUMMARY

• Newmark Hotels & Reserves is looking for a proactive, organised and creative Social Media Coordinator to join our team and Leave A Mark. You will report directly to the Communications Manager, helping to manage and elevate the online presence of our portfolio of luxury hotels and reserves across Africa.

DUTIES & RESPONSIBILITIES

• Create, schedule, and post content for various properties across Instagram and Facebook.
• Manage community interactions, respond to followers, and monitor customer reviews.
• Assist with monthly social media reports, performance analysis, as well as routine audits and profile updates
• Contribute fresh ideas for strategy, platform growth, and campaign-specific content.
• Stay updated on trends and suggest innovative improvements.
• Support influencer partnerships and brand collaborations.
• Create and edit high-quality reels.
• Develop creative briefs for content calendars with designers every two months.
• Provide ad-hoc support to the Communications Manager.

Requirements:

• 1+ years of social media management experience, ideally in hospitality.
• Strong organisational skills and proficiency in Excel/Sheets.
• Creative, with high attention to detail and excellent copywriting skills.
• Familiarity with scheduling tools and design platforms (Canva).
• Aesthetic eye for content and experience editing reels (CapCut).
• Photography and videography skills are highly advantageous.
• Ability to collaborate in a fast-paced environment.
• Experience with influencer management is a plus.
• Diploma in Marketing, Communications, Media, or related field preferred.