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  • Posted: Jan 5, 2026
    Deadline: Not specified
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  • At Catch Recruit, our mission is simple: to connect exceptional talent with the right opportunities, ensuring a perfect blend of professional skills and cultural fit. As a dynamic and growing business, we are dedicated to delivering genuine value to our clients and candidates alike. We achieve this by matching candidates with organisations that align wit...
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    Spanish Speaker: Client Service Executive, Sandton

    Job Description

    KEY RESPONSIBILITIES:

    Support requests and relationships with some of the largest custodian banks.

    • Support with onboarding new accounts.
    • Track processes in an organized and efficient manner and to ensure that all claims are accounted for and submitted timeously.
    • Provide feedback to other internal teams in order to request additional information and ensure successful reclaims.
    • Develop a strong knowledge of the recovery service in order to support the client team and answer operational or technical questions as needed..
    • Resolve reporting discrepancies.
    • Keep abreast of new products and legislation changes to optimize processes and operations.
    • Remain knowledgeable of market and industry trends.
    • Support any queries that may arise from various foreign tax offices.
    • Meet or exceed submission targets as set out by company management.
    • Resolve supplier complaints by investigating problems; developing solutions; preparing reports; making recommendations to management and following up with internal stakeholders.
    • Provide additional support with claim submissions and other ad hoc projects.
    • Support with quality checking claims as needed.
    • University Degree – ideally commerce or law, but not required
    • Fluent in spoken and written Spanish
    • Strong interpersonal and communication skills
    • Fast learner
    • Confident and strong ability to build rapport with others
    • Persistence and problem-solving ability
    • Strategic and analytical thinker
    • A keen eye for detail and good administration skills
    • Able to cope with deadlines and pressure
    • A valid South African passport or work permit and all relevant documents
    • Good command of the English language

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Catch on catchrecruitcoza.simplify.hr to apply

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