Specialist: Business Improvement at Vodafone Global Enterprise

Role Purpose/Business Unit:

• To undertake the design, development, testing, and deployment of software products and services, specifically focusing on BSS systems, in accordance with the needs of the business.
• Key responsibilities encompass analysing business requirements, designing technical narratives, developing software solutions, documenting the development process, and conducting thorough testing to ensure alignment with user specifications.

Your responsibilities will include:

• To contribute to defining, integrating, and documenting technical solutions for BSS systems, including Oracle Fusion Middleware, WebLogic Server, SOA/OSB services, and supporting database technologies.
• To develop and update software components as required, including Java services, OSB/SOA integrations, and APIs aligned to microservices-oriented patterns where applicable.
• To compile User Requirements Specification (URS) documents for new products and system enhancements, including updates related to Java-based services and integrations.
• To support the delivery of projects by ensuring that technical work aligns with business requirements and approved designs, and to assist business teams in understanding solution impacts.
• To provide day-to-day support for customers and internal queries, working closely with stakeholders, vendors, and other Vodacom teams.
• To research current industry practices and apply relevant improvements in areas such as middleware integration, microservices alignment, and general DevOps practices.
• To ensure that systems under the BSS domain follow cybersecurity standards and to assist in addressing security findings across WebLogic, SOA/OSB, APIs, and related platforms.
• To provide support throughout the product lifecycle before, during, and after implementation, including deployments across Fusion Middleware, WebLogic domains, and CI/CD processes where required.
• To support and maintain production and non-production environments, ensuring stability of BSS applications, integrations, and microservices‑linked components
• To assist with the coordination of BSS initiatives and support technical workshops involving development, testing, and operations teams.

The ideal candidate for this role will have:

• 3-year Diploma/ Degree in Electrical/ Electronic/ Computer Engineering, Computer Science, or related field of study.
• 3-5 years of work experience in the Telecoms industry, specific to Business Support and Operations Support environment.
• 3-5 years of advanced experience on Java-based applications and UNIX-related systems, working knowledge of Oracle Fusion will be an added advantage.
• 3-5 years of experience in building and maintaining CI/CD pipelines using tools like Jenkins, GitLab CI, GitHub Actions, or ArgoCD.
• 3 years Relational Database and/or LDAP experience.
• Web Services knowledge (XML, REST, SOAP, JSON, etc)
• SDLC process knowledge in product and service delivery chain
• Familiarity with monitoring/logging tools (e.g.Prometheus, Grafana, ELK stack, Splunk, Appdynamics)  

Job Related Skills:

• Databases and eDirectory
• Problem solving and analytical skills.
• Investigating, trouble shooting and testing.
• Proficient in using Docker and managing workloads on Kubernetes
• Cloud platforms (Openshift, AWS, Azure,GCP) and related services (compute, storage, networking)
• Project Management oriented.
• Knowledge of deploying and managing apps in cloud-native environments
• Long working hours may be required

Core competencies, knowledge, and experience:

• Presenting and Communication skills
• Applying Expertise and Technology
• Planning and Organizing
• Leading and Supervising
• Coping with Pressures and Setbacks
• Creating and Innovating
• Delivering Results and Meeting Customer Expectations
• Learning and Researching
• Entrepreneurial and Commercial Thinking
• Adapting and Responding to Change 
• Programming & Scripting (Python, Go, Java, or Node.js)
• Ability to write clean, testable, and maintainable code.
• Relational Databases, SQL (Oracle database) 
• Web services (REST, SOAP and JSON)
• LDAP 
• Linux commands
• Software and System Design Principles
• Oracle Fusion Middleware
• DevOps
• Micro-services architechures  

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 30 April 2026.