Specialist CIS at Vodacom

Role Purpose

• Maintenance and Support functions required for the Core Infrastructure Support (CIS)  department’s job objectives

Your responsibilities will include:

To maintain and support:

• Maintain CORE Voice and Ancillary Systems (CVA) existing and new technology
• Maintain and Implement Resilience plan for CVA existing and new technology
• The implementation and CRSM Support and Maintenance (M&S) of the CVA systems.
• Conduct Maintenance, Support, Optimization and Resilience activities and to give input to Core Voice and Data Teams (demand management, Config, etc) in terms of equipment, interfaces, licences, technology, etc
• Investigations - Fault and Issue
• Project – alignment and execution
• Rollout, Maintain & Support etc of new Products and Services within Vodacom Pty and OpCo’s
• Fault investigation, integration, optimisation and support of existing and new technologies including VoIP solutions, Next Generation Networks and Subscriber Data Management.
• Maintenance & Support of CORE Elements: CSDB (HLR, HSS, EIR, ADD), MSS, MGW, CDS, STP, MSC, G/MS, MSS, MGW, CDS, STP, MSC, G/MSC, Protocols: #7, SIP, IP, DIAMETER and SIGTRAN analyst, , Element Managers: SC, NetAct, @COM as well as all the other elements in the Common Switching Core: Legal Interception, roaming solutions. 
• TAC 1 support, of trouble tickets, service requests and change requests to vendors.
• Special investigations.
• Interface and Maintain productive relationships with vendors and suppliers as well as other divisions within Vodacom Pty, Vodafone, OpCo’s and National and International Telco’s
• Daily Maintenance & Support within the CVD department. 
• Interface with vendors and suppliers as well as other divisions in Vodacom.
• Maintain productive relationships with suppliers and other groups in the business
• Support and maintain Telco Over Cloud and NFV.

The ideal candidate for this role will have:

• Matric (Essential)
• A 3 year degree/diploma in Engineering, Computer Science or Electrical or equivalent qualification. (Essential) 
• 2 years relevant experience (specify if possible)
• A Minimum of 3 years of experience in a Telecommunications environment.  (Essential)
• Experience in the cellular industry with specific experience in Core Networks (advantageous).
• Experience of GSM, GPRS/UMTS/LTE principles and protocols (advantageous). 
• A good knowledge and understanding of the Internet Protocol SS 7, SIP, (IP)/NFV/SDN will be an added advantage
• Relevant CVA / GSM (Voice Services) and new technologies viz. LTE. 
• Understanding of Voice systems and supporting ancillary systems such as HLR/HSS/CSDB, etc
• Understanding of the relevant 3GPP, ETSI and IETF standards within mobile communication.
• Competencies include excellent interpersonal skills and computer literacy.
• Understanding protocol within the Voice CORE elements, and LTE environments.
• Understanding of SIGNALLING, Protocol, and CORE Security principals.
• Understanding of IP and # 7 routing and protocols
• Understanding new technologies viz. LTE/WiFi/Mobile Convergence. Telco over cloud, NFV and service orchestration
• Understanding Telecommunication Industry Understanding of Network Designs
• Understanding of All Sub systems

Closing date for applications: 1 September 2021

The base location for this role is Midrand, Vodacom Campus
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion.