Specialist Claims Advisor at Marsh

• As the Specialist Claims Advisor, your role will serve as an intermediary between clients and insurers during the claims management process, responsible for ensuring claims run smoothly. The incumbent will be an established, independent individual contributor, whose work has a direct impact on the team's outcomes.

What is in it for you?

• An international well-established company with a strong brand and strong results to match
• Opportunity to make the difference and to work on both local and regional projects
• Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities
• Stable employment and hybrid working model

We will count on you to:

• Independently service clients.
• Receive new claims from clients and/or colleagues to review, process, collect information and notify all appropriate insurers.
• Identify and validate coverage information; update core claims applications and tracks the process through to completion of each claims movement or until finalization of the Marsh responsibilities agreed with the client.
• Manage, facilitate and action all subsequent movements or activities, including settlement or payment as appropriate and reporting, through to completion of the claim
• Handle or assist others on more complex matters, acting as a technical referral point.
• Finally, provide procedural advice to clients as necessary and manages a portfolio of complex or significant value claims or clients.

What you need to have:

Qualifications

• Matric required
• Legal degree/Diploma or university degree (or equivalent experience) would be advantageous
• Insurance qualification preferable
• FAIS Accreditation preferable
• RE Examination preferable / to be obtained

Experience

• Minimum 10 years’ work experience
• Minimum of 5 years Corporate claims: All Lines of claims, General Liability, Construction/Engineering, D&O Liability, Professional Indemnity, Employers Liability, Financial lines Claims experience required
• Ability to manage complex claims
• Self-insurance, aggregate and captive claims handling knowledge.
• Excellent decision-making skills
• Experience in a client-facing role

What makes you stand out:

• Great communicator, collaborator, influencer.
• Continuous improvement approach
• Think outside of the box and a can-do attitude