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  • Posted: Jun 22, 2023
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
    Read more about this company

     

    Specialist: Credit Client Value Management

    Purpose Statement

    • To enhance the competitiveness and relevance of Capitec’s retail credit products, and enable the New / Existing Credit Client Strategy Department to deliver client value through:
    • Enabling insights on trends in client credit behaviour through analytical groundwork. 
    • Supporting the design monitoring of Capitec’s credit behavioural profiling- and credit education tools that will provide understanding of client behaviours and preferences. 

    Experience

    Minimum:

    • 3 - 4 years relevant retail credit analysis experience.
    • Experience in behavioural analysis. 
    • Client journey mapping
    • Experience with Experimentation, champion challenger techniques. 
    • Experience in delivering a product or tool, through working with various internal and external stakeholders.
    • Data visualisation 

    Ideal:

    • 4+ years relevant retail credit analysis experience
    • Experience in behavioural economics
    • Previous experience in leading initiatives in a retail credit environment

    Qualifications (Minimum)

    • A relevant post graduate degree in Economic and Management Sciences or Business Analysis

    Qualifications (Ideal or Preferred)

    • A relevant post graduate degree in Economic and Management Sciences or Business Analysis

    Knowledge

    Minimum:

    • Creating tactics to influence client behaviour
    • Client journey analysis
    • Retail credit lifecycle and market
    • Database querying software (ex. SQL), Data and analytics
    • Client engagement solutions including direct marketing segmentation
    • Relevant legislation, for example National Credit Act (NCA) Consumer Protection Act (CPA), Protection of Personal Information Act (POPI)
    • Banks Act and Basel III Risk Framework
    • Project management principles
    • Credit affordability assessment regulations.

    Ideal:

    • Capitec Bank’s credit policy and systems
    • Product lifecycle 
    • Retail credit IT systems architecture
    • Retail credit profit models including pricing and provisioning
    • Data visualisation technologies

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

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