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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
Role Purpose
The H Band Specialist: Customer Experience and Continuous Improvement position is based within the Commercial Business Unit. The role of the Specialist: Customer Experience and Continuous Improvement position is to create a world-class customer experience using Design Thinking methodology. You will also be required to design and implement ideal customer journeys and optimise business processes, including people changes.
Your Responsibilities Will Include
The Ideal Candidate For This Role Will Have
3 - 5 Years BA Experience Essential
OR
Closing date for applications: 14 October 2020
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