Specialist - Enterprise Security Solutions.Enterprise Business Unit at MTN

Key Deliverables

Operational Delivery

• Develop enterprise security products by utilising data insights, consumer data, competitive intelligence, and market trends, to assess fit, feasibility and financial impact of product. 
• To articulate value proposition of security products to the broader MTN community and participate in the Enterprise Security Services product roadmap priorities. 
• Provide subject matter expertise by contributing towards development, roadmap, launch and optimisation of the enterprise security portfolio to enable the delivery of client-centric and outcome-focused product strategies.
• Define the commercial specification of new and existing enterprise security products by conducting market analysis to validate the strategic intent and create the business case for the enterprise security products.
• Stay abreast of industry best practice by conducting research and evaluating industry best practice, local conditions and competitor activity in order to provide insight into modern security trends that are in line with an ever-changing security landscape.
• Track the effectiveness of the enterprise security products by analysing and monitoring market share and competitive landscapes to identify product initiatives that are competitive from a feature, quality, cost perspective and meet client requirements.
• Contribute towards the integration of ICT solutions by collaborating with internal and external stakeholders, including peer product specialists from other lines of business to maximise value for the product solutions.
• Work with product teams on design and user experience refinement in the development of fit-for-purpose enterprise security services solutions in order to ensure commercial viability which align to market realities.
• Leverage multi-disciplinary partnerships by developing and maintaining strong relationships with business leaders, internal and external partners in order to respond to complex client challenges.
• Develop and execute a client feedback framework to be used for  new and existing enterprise products and technologies in order to align product offerings to client needs and improve client experience.
• Drive continuous improvement on existing processes and procedures by assessing and drawing solutions from qualitative and quantitative data and making logical deductions to drive operational excellence.
• Maintain a high level of technical and commercial security product knowledge and expertise to be the ‘go-to’ expert on the offerings. 

Product Sales Enablement

• Strengthen MTN’s industry presence by maintaining relationships with enterprise clients, together with the sales team and developing business quotations and presenting business cases to clients in order to drive revenue inflow.
• Drive the competitiveness of the enterprise security product by researching and developing recommendations for pricing strategies with the goal of creating marketability, maximizing sales and achieving profitability.
• Deliver effective training of sales and pre-sales teams according to the year plan.
• Develop and maintain the appropriate product and solution collateral to support Sales, Pre-Sales and Partner teams.

Governance and Risk Management

• Monitor adherence to product management policies and processes by ensuring that developed enterprise security products are taken to market according to defined process and subsequently measured against the business plan.
• Monitor compliance by maintaining awareness and understanding of regulatory standards and legislation in order to contribute to the current enterprise security strategy as required.

Building Capability

• Expand on enterprise security and broader product knowledge by interfacing with sales and support areas in order to stay up to date with industry best practice.
• Develop enterprise security product knowledge by obtaining OEM certifications and attending conferences, seminars and related courses according to the annual personal development plan.

QUALIFICATIONS

Education: 

• Minimum of 3-year tertiary diploma/degree 
• Relevant certification / accreditation / membership with professional body as required for role. 

Experience:

• Minimum of 2 years’ experience in an area of specialisation
• Experience working in a large organisation