Specialist : ERP & Revenue Management at Vodacom

• Ensure that the ERP & Revenue activities within Vodacom Services Company are carried out timeously and accurately:
• To maintain the ERP system data integrity and end-to-end reconciliation.
• To execute daily ERP support functions to our internal & external stakeholders.

Your Responsibilities will include

• To strive for continual process improvements on all ERP activities within the department and our internal stakeholders.
• To monitor and correct data incongruences that could directly affect the quality and accuracy of month-end processing.
• To ensure that activities adhere to the relevant government policies and procedures
• To carry out system-wide reconciliations to support various managed services provided
• To provide the necessary support to the billing operations to ensure accurate billing
• Reconciliation of ERP sub modules to General Ledger and Execution of ERP month-ends.
• Reconciliations of invoicing, debtors, stock, cash management, and general ledger. Maintaining and set up direct debit cycles.
• Understand the ERP business processes, regardless of whether the process falls into Finance, or Distribution.
• Support internal business units with queries arising from ERP systems.
• Manage configurations, support, and setup of modules in an ERP system.
• Perform root cause analysis and ensure timeous and effective resolution of ERP disputes.
• Maintenance of program changes and enhancements relating to the ERP system.
• Managing queries regarding reconciliation and month-end through a solid technical background.
• Ensure of audit and support requirements are met
• Understand how to initiate an improvement process.
• The ability to documentation and communication skills allow them to communicate Technical information to non-Technical people.
• Give input into the creation of and maintenance of departmental policies and procedures.
• Drawing up, maintaining, and enhancing production schedules, and ensuring adherence to scheduled tasks.
• User acceptance testing of system upgrades and enhancements
• Adherence to change management controls.
• Accurate ERP month-end runs and monthly interfaces are complete.
• Ensure all daily ERP tasks are performed timeously and accurately
• Ensure of daily and Month-end reconciliations are performed with the required timeline.
• Ensure all methods of payments are executed
• Assist with ad-hoc billing requests from the business.
• Responsible for system corrections and updates to ensure accurate posting of invoices, credit notes, debit notes, and journals with the ERP system.
• Provide internal and external support to resolve account queries.
• Ensure all daily and month-end reports are received by our internal stakeholders.

The Ideal Candidate For This Role Will Have
The ideal candidate for this role will have:

• matric essential
• Degree/Diploma in Information Technology or equivalent qualification is essential
• A minimum of 3 – 5 years experience within the telecommunications industry, especially ERP Support.
• Experience within ERP systems and related processes.
• Experience with SQL queries
• Problem-solving skills
• Creative thinking and innovation
• Good inter-personnel skills
• Ability to work in teams.
• Flexible and adaptable
• Good judgment and decision making
• Able to create and maintain business and departmental standards
• Sound knowledge of ERP business and financial processes.
• Sound knowledge of ERP system specifically L500 (Advantage