Specialist - External Communications.Corporate Affairs MANCO at MTN

Responsibilities

External Communications and Content Management

• Identify storylines and PR opportunities to grow and enhance MTN’s reputation.
• Support the team with external communication activities, manage all media relations for allocated area
• Track, monitor and evaluate communications activities and accomplishments, collaborating cross-functionally with social and online.
• Support the Senior Manager to coordinate the agencies on the External Communication Strategy.
• Provide content for MTN across the Business Units
• Identify key issues and conceptualize content that is appropriate for the both internal and external stakeholder to positively position the MTN Brand
• Support MTN Group publicity campaign and determine the appropriate platform which will give MTN positive publicity and PR mileage.
• Support the different communication mediums and tailor content for use on the various mediums, including portal websites, media platforms and social media, presentations, speeches.
• Proactively generate, write, proof-read and edit content to be placed on all MTN communication channels
• Provide writing services to all internal business units, in particular Corporate Affairs, Human Resources, MTN Business, Network and Technology, Commercial Operations, Corporate Services etc
• Assist and support subject matter experts in writing their own content.
• Communicate with multiple stakeholders on content and stories aimed at telling the MTN Story
• Provide editorial contribution and distribution of memo’s, circulars from the offices of the Executives.

Continuous Improvement

• Keep abreast of international best practice, technologies and industry trends.
• Keep up to date with new products and services and their impact on MTN.
• Understand and take cognisance of emerging markets and plan accordingly.

Budget Management Support

• Support the Senior Manager with forecast planning and craft procurement documents such as EPA, Memos etc
• Support in managing and optimising the assigned budget, ensuring all expenditure is in line with MTN SA’s strategic intent and agreed budgets

Qualifications

Education:

• Minimum of 3 years Communication, Public Relations, Media Relations or related degree
• Postgraduate degree would be advantageous

Experience:

• 3 to 5 years’ experience including experience:
• In a Public Relations/ External Communication role
• Experience working in a global/multinational enterprise /FMCG understanding of emerging markets
• PR agency experience is an advantage (PR account management)

Competencies:

• Knowledge of new media and its influences on reputation and media and consumer sentiment.
• Effective written and verbal communication is crucial for crafting compelling content, engaging with audiences, and building relationships with the media and clients.
• Strong media relations - need to build and maintain relationships with journalists and media outlets to secure favourable coverage.
• Writing Skills
• Research & Analysis
• Public relations
• Digital multimedia
• Stakeholder management
• Interpersonal excellence
• Customer experience
• Project management
• Media relations

Responsibility towards:

• Key customers: Group Chief Sustainability and Corporate Affairs Officer, General Manager: External Communications, Senior Manager: External Communications, Senior Manager: Digital Platforms, Manager: Events and Sponsorships, Senior Manager: Events and Sponsorships, Opco Communication representatives, Group Business Platforms and Functions and MTN’s other stakeholders
• Key suppliers: Social media and website agencies and research agencies

Apply Before: 07/17/2025