Specialist: Quality Management - Rosslyn at BMW Group South Africa

The position is for a  Quality Steerer -  responsible to steer the achievement (Complete steering of the Problem-Management-Process) of quality targets agreed for the plant through target management, risk management (i.e. mPFMEA’s, Field cases, Timeous escalation etc), problem management etc. and integrating the quality tasks in the production technologies. (Training, steering, monitoring, escalations on high level Quality circles as feedback)          

Functions of the role are :

• Assures function of Problem management according to procedural instructions as defined by the BMW Group
• Control of all the required processes, as stipulated in the VA (Official BMW processes) and steering the required outcomes to meet the targets.
• Ensure minimum entry criteria is met for steering PQMs (problem steering incidences in PQM System)  via sensors.
• Ensure completeness and accuracy of PQM contents.
• Adhere to PQM runtime targets and pre-inform management of anticipated non-adherence to runtime targets along with an action plan from concerned parties (Steering and escalation)
• Determine and identifying the need to escalate a problem when the expected outcome of solutions (primary proof of effectiveness – PPoE; or secondary proof of effectiveness – SPOE) are not met (incl. runtime)
• Ensure Problem Owners makes use of problem-solving tools and Q-methods (i.e. 5 Why , Ishikawa) in order to promote sustainable problem-solving.
• Escalation of the respective problems, where the solutions have to be derived in development.

Competence:  Problem-Management Process knowledge along with quality tools and methods and the ability to escalate quality risks upon recognition that targets are at risk.

Risk Management

• Determines Quality Risks (Late PQM’s, Re-openers, Runtime overdue, Customer containment measures etc. etc àAll processes in all Technologies on all steering levels linked to the above targets)
• Controls agreed measures on basis of risk management list. (Controls of the above risk factors)

Competence:  Define use of specific Q-Methods in agreement with Technology Planners.

Validation

• Ensure correct sensors are used for evaluating the primary proof of effectiveness (PPoE) and secondary proof of effectiveness (SPoE)
• The Q-Steerer points out additional validation requirements within scope of Q target management if necessary

Competence:  Understanding of production processes in order to correctly identify the most-suitable problem owner.

Educational Background / Professional Knowledge and Experience / Other Skills / Education

• Complete Bachelor Degree in Engineering (Electrical Engineering preferred and will be an advantage in this role)

Work experience, Leadership experience

• 3-5 years minimum Automotive Manufacturing Experience
• Problem-Management Experience
• In-depth knowledge of BMW production processes Competent user of PQM System

Competent understanding of IT Systems relating to production and problem solving

Additional skills: special skills / technical ability etc.

• QMS , Q-Methods and Problem-Solving Skills

Closing Date: 22 March 2024