Specialist - Security Technology Information at MTN

JOB DESCRIPTION

• Support the monitoring, response, investigation, vetting, systems maintenance and operations of BTS security activities
• Provide assistance with respect to technical support on BS Security related issues across the region 
• Ensure alignment of the MNS vendors in line with changing business requirements in terms of BTS Security related matters
• Ensure vendors adhere to Service Level Agreements in terms of BTS Security operations activities

RESPONSIBILITIES

Contract Management:

• Ensure the vendors adhere to Service Level Agreements
• Continually monitor and manage the BTS security operations 
• Keep record of the activities related to BTS security activities
• Create awareness of changes in the way of work of BTS Security
• Ensure vendors adhere do the security requirements as per the agreements
• Conduct audits on the security at the BTS sites
• Liaise and Coordinate with Tower Company any issues of a security or operational nature to ensure urgent resolution.

Process and Procedure Effectiveness:

• Provide input into the development and distribution of standardised procedures, tools, processes for BTS Security

Governance:

• Address deviations both external & internal
• Implement standard governance processes across regions
• Ensure compliance to proper contractual contract processes and practices
• Maintain contract governance policies, including administration, processes.
• Implement standard governance across the regions to manage managed services effectively 
• Ensure new activities within network environment is transitioned smoothly withing the network operations department

Communication and co-ordination:

• Continuously review and update best practice implementation.
• Develop and continually improve effective monitoring of financial reporting and best practices.
• Provide smooth workflow between departments by ensuring deadlines are met.

QUALIFICATIONS

Minimum Requirements:

Education:

• Minimum of 3 years tertiary qualification in related field 
• Certification in physical security systems - advantageous

Experience:

• Minimum 3 years’ physical security experience including:
• Physical security in a telecoms environment
• Managing vendors

Project management