Specialist Support Engineer (Sandton) at Absa Group Limited (Absa)

Job Summary

• The Markets Integration Technology team within Investment Banking is looking for a Specialist Support Engineer to work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

Job Description

Key critical skills and experience required:

• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application that enables application support is evident
• Min 5 years Technology experience
• Application Management and Diagnostics Experience
• Hands on Application Support in a Technology environment
• Experience and Knowledge of Banking and Financial Services Business
• Basic understanding of the CIB concepts and terminologies (diverse asset classes, Trade Workflow, PNL, Trade Settlement, Trade Confirmation, Regulatory reporting, Collateral Management, FRTB).
• Ability to support diverse trading desks and troubleshooting functional issues
• Proficiency with the use and support of the Font Arena Trading tools/applications (Trading Manager, Operations Manager, Information Manager, Price Entry, Yield Curve Definition/Calculation, Instrument Definition, Transaction History, Price Link Specification)

Technical Skills:

• Log, resolve and report the Front Arena production incidents/requests/queries
• Proficiency in supporting the Front Arena Trading platform, and ability to troubleshoot the Front Arena components (ADS, Prime, ATS, AMB, AMBA, AMQ Bridge, PACE, APH)
• Investigate and troubleshoot payment and SWIFT related issues
• Linux scripting and proficiency with Linux commands
• Schedule the EOD tasks and run reports/tasks on ad-hoc bases
• Configuration and maintenance of the Front Arena production environment which also include deployments and getting servers patched
• Plan and perform DR testing
• Python and SQL programming
• Perform systems integration support

Interpersonal skill:

• Willing to share knowledge with peers
• Willing to work overtime/standby on weekly bases
• Ability to work under pressure
• Collaborate with other teams (Dev and Ops) in the delivery of the strategic projects
• Willing to learn new skills and technologies

Beneficial:

• Cloud computing (AWS/Azure)
• Development and maintenance of DevOps Deployment pipelines
• Use of the application performance monitoring tools
• Knowledge of the advanced task scheduling and orchestration systems (Airflow, Wade, Control-M)

Education

• Bachelor's Degree: Information Technology